Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,718 reviews
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Automation Anywhere has helped us repurpose employees to do ore meaningul work
What do you like best about the product?
The control room is one of the best features of the AA platform. Having the ability to get up to date information on bots that are running is very important.
What do you dislike about the product?
Looking forward to upgrading to the new version as we've had some instability with the control room in v10. Would also like to see some uncoupled training that allows us to self serve instead of following specific tracks. There is a lot of sales material that is in the training modules - we already purchased, we don't need to be sold anymore.
What problems is the product solving and how is that benefiting you?
AA allows us to repurpose staff to contribute in more meaningful ways within the organization. It is imperative that we continue to automate the repetitive tasks.
Great Service
What do you like best about the product?
When there is a problem or issue. AA is great at following through and making sure the problem is completely solved. We currently went through an upgrade to a newer version of AA. They were extremely helpful with assisting and ensuring the new version was set up properly.
What do you dislike about the product?
Sometimes I feel AA support is more worried about closing tickets. I can understand why the support is centered around tickets, however at times it can appear they are more focused on getting the ticket closed out than resolve the issue in the best way possible.
What problems is the product solving and how is that benefiting you?
Long repetitive data manipulation processes are now being done by AA bots. This has saved workers time and enabled them to spend their time on more value added work.
Recommendations to others considering the product:
Talk with their sales rep. They are great at providing detailed information about the product.
Effective, intuitive automation solution
What do you like best about the product?
Automation Anywhere provides a platform for automation that can be easily understood and implemented even by a non-technical user. The variety of commands provide multiple solutions to every task and the tool as a whole is very user-friendly.
What do you dislike about the product?
Occasional performance issues sometimes slow down progress. Excel integration is effective but tends to take some tweaking achieve desired ends.
What problems is the product solving and how is that benefiting you?
Manual, repetitive processes are being reduced, freeing up personnel to perform more value-added tasks.
Recommendations to others considering the product:
Get potential users involved during the proof of concept stage. The effectiveness of the product depends on the willingness and ability of team members to embrace it. In our case, those that were involved from the beginning are the most effective developers.
Very good
What do you like best about the product?
Easy to use. Doesn't need much training to get hang of it.
What do you dislike about the product?
The community could be more active. Not much information available.
What problems is the product solving and how is that benefiting you?
Contract automated prosessing. Time to money should increase.
Very good RPA tool
What do you like best about the product?
Very good RPA tool still developed and enhanced. New features added e.g. IQ Boot, Boot Insight.
What do you dislike about the product?
Some lack of technical documatation, poor free e-learning model
What problems is the product solving and how is that benefiting you?
with Automation Anywhere we are solving problem with data manipulating , comparising data in excell etc
Good Product but needs lot of improvements
What do you like best about the product?
Below are the things i like the most about the tool:
1. Image reorganization.
2. On the go run of task
3. Working with citrix environment.
4. Ease of using the commands.
5. Anyone can learn and build BOTs on the go
1. Image reorganization.
2. On the go run of task
3. Working with citrix environment.
4. Ease of using the commands.
5. Anyone can learn and build BOTs on the go
What do you dislike about the product?
Below things needs to improvised :
1. Excel commands (they are way too less, not even save excel command) very disappointing.
2. Lots of unsolved bug even by support ( Like : Soap web service bug, Open excel command bug(doesn't load addins, Treating excel as db (it hangs the system) ,Cannot use authentication in REST webservice, Task doesn't remember the last line where it was used, Status changes to unknown when running from control room ).
1. Excel commands (they are way too less, not even save excel command) very disappointing.
2. Lots of unsolved bug even by support ( Like : Soap web service bug, Open excel command bug(doesn't load addins, Treating excel as db (it hangs the system) ,Cannot use authentication in REST webservice, Task doesn't remember the last line where it was used, Status changes to unknown when running from control room ).
What problems is the product solving and how is that benefiting you?
I have automated various Business processes benefiting huge FTE savings and improving efficiency to a great extent and reducing the total Estimated Turn Around time per transaction.
Recommendations to others considering the product:
1. Better Queue Management can be done.
2. Code Lock features
3. Better Multi BOT
2. Code Lock features
3. Better Multi BOT
Fast to learn, easy to use
What do you like best about the product?
I like the UI of the AAE Client and the possibilities that it provides. The basic functionalities and the logic were easy to learn even for a non-technical person.
What do you dislike about the product?
I don't like the fact that the launch website function is configured only to Internet Explorer. It also seems that the tool prefers IE, where as I don't.
What problems is the product solving and how is that benefiting you?
I am able to cut down on mundane, manual processes and have been able to free up time for other employees to do more productive work.
Recommendations to others considering the product:
The AAE Client is very easy to use, even for a non-technical person (business background).
Awesome Learning Experience
What do you like best about the product?
The innovative way of learning, the gamification of training, the logical MCQs were the best part of Automation Anywhere University courses. I loved the tool, compared to other tools. I have been working with RPA tools, the simplicity of AA makes it the best choice.
What do you dislike about the product?
Nothing as such specific.I would like to hear python integration in coming version. Also a GUI based workflow kind of tool will make it more than awesome.
What problems is the product solving and how is that benefiting you?
Developing bots for invoice processing. Data aggregation, validating the data point based on the regular pattern. Storing data into multiple ERPs. Account Handling in retail.
Recommendations to others considering the product:
If it is that you are starting with any RPA tool, I would strongly recommend starting with Automation Anywhere, the SAP integration and the metabots section makes it stand different from all competitive tools.
At a higher level, don't forget to give a try to IQ bots. The development and management of bots with Automation Anywhere is more than simpler.
At a higher level, don't forget to give a try to IQ bots. The development and management of bots with Automation Anywhere is more than simpler.
First experiences using AA software
What do you like best about the product?
Control room is easy to use, start and plan bot task actions. Integration to device and license management is also easy to use.
What do you dislike about the product?
There could be a automatic functionality to transport new bot task versions between control room, escpecially if someone is using several dev and qa instances.
What problems is the product solving and how is that benefiting you?
If there is a need to have several actions between different applications like web portal, SAP and some office excel, which cannot be done by some application integrations.
The best RPA tool. Friendly interface, easy to use
What do you like best about the product?
The wide range of features and commands for automation. The ease of automating from the simplest tasks to the most complex ones. The friendly interface.
What do you dislike about the product?
The ocr reader does not correspond very well with reality compared to other automation tools, besides some tasks should be easier to develop using excel commands
What problems is the product solving and how is that benefiting you?
Sending and receiving emails, extracting information from pdf files, fulfilling forms and worksheets
Recommendations to others considering the product:
The tool will facilitate repetitive tasks, besides it will reduce costs
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