Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,718 reviews
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External reviews are not included in the AWS star rating for the product.
Relatively easy for a newbie
What do you like best about the product?
The Hello Bot demo was extremely helpful since I had absolutely no experience with coding.
What do you dislike about the product?
The 4th module in the Hello Bot training has a glitch that doesn't automatically move forward, but it can be manipulated to finish the module.
What problems is the product solving and how is that benefiting you?
We are trying to automate simple, repetitive processes within our organization to allow agents time to work on more complex activities.
EFO Bot A Thon
What do you like best about the product?
Class was very interactive and able to follow thru with directions; loved the hands on experience.
What do you dislike about the product?
Not Google Products Friendly or Chrome friendly
What problems is the product solving and how is that benefiting you?
Recover manual time and steps in processes
Recommendations to others considering the product:
Google friendly and Chrome friendly is desired as most companies are moving towards Google Products and mail merge is important feature and to have an addon is not warranted or desired for most companies
Review
What do you like best about the product?
I like the simplicity of the interface .
What do you dislike about the product?
I didn't like that we couldn't use it in Chrome. Explorer causes a lot of issues on my computer
What problems is the product solving and how is that benefiting you?
Nothing right now, but it's a cool product
Bot Builder 101
What do you like best about the product?
Although desirable, no prior coding skills required.
What do you dislike about the product?
Would be nice to have access to documentation and use cases for different Categories
What problems is the product solving and how is that benefiting you?
Automate repetitive tasks that the team goes through.
Overall, my experience was positive.
What do you like best about the product?
I liked being able to work on my use-case the most.
What do you dislike about the product?
It was sometimes hard to get help given the number of participants was far greater than the number of help.
What problems is the product solving and how is that benefiting you?
Reports, identifying verbiage in contracts.
Automation well explained
What do you like best about the product?
Friendly and clear instructions showing the capability of Automation Anywhere (AA)
What do you dislike about the product?
Connectivity issues, which was not AA's fault.
What problems is the product solving and how is that benefiting you?
Reducing the human interactions in time consuming tasks that add no to little value.
Practice Makes Perfect
What do you like best about the product?
I love the large number of capabilities within Automation Anywhere. I also enjoyed how there were various different ways to accomplish the same task, allowing each of us to create our own experience via a different path.
What do you dislike about the product?
The level of complexity was a bit tough for me since I've never touched anything robotics before now. It would help to have a guide built directly into the program that users could access while building.
What problems is the product solving and how is that benefiting you?
My department has a large number of manual processes that open up a ton of room for error. By automating these processes, we would be able to avoid that potential for human error.
Botathon
What do you like best about the product?
The hands on approach of learning and the test case
What do you dislike about the product?
For a non-coder, it need better hello bot trainer
What problems is the product solving and how is that benefiting you?
Know your customer issues
Created a great deal of awareness relative to Bots and potential automation within my work processes
What do you like best about the product?
The hands on approach was preferred; good initial instruction from the team leads.
What do you dislike about the product?
Somewhat limited support from staff to allow our team to complete the project
What problems is the product solving and how is that benefiting you?
Increase in agent throughput; error reduction
Making the Bot creation process effortless
What do you like best about the product?
Automation Anywhere vastly simplified the process for automating processes. The tools were varied and intuitive.
What do you dislike about the product?
Some functions were less intuitive than others
What problems is the product solving and how is that benefiting you?
Any repetitive task involving data entry.
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