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Reviews from AWS customer

36 AWS reviews

External reviews

5,718 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Intelligent automation testing and tasking

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
I like the bots thinking and reolacing the repetative human activity.
What do you dislike about the product?
if coding is there ,i think i could be better
What problems is the product solving and how is that benefiting you?
Bots use to reduce my work by25 percent.
Recommendations to others considering the product:
Very nice software ,if you are looking for paid one's


    somya s.

Experiance on using Automation Anywhere

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
If you have met the right specification of the system , this is a very reliable tool with rare failures.
Not too much of programming skills are required, which makes it more user friendly.
Has properties like DLL and API integration, which is great.
Easy to learn.
Easy to install
Can be scheduled easily and can be used unattended.
Functionalities are easily understandable
Can be used along with different scripts.
What do you dislike about the product?
The only problem is, it sometime makes the system a bit slow. So its a must that system meets the specified RAM and storage.
What problems is the product solving and how is that benefiting you?
It can be used to automate in any kind of platform. We are using it to automate SAP based processes which is running 24/7 and has proved to be a great benefit to the project.
Can be scheduled easily and can be used unattended. We have used DLLs as well to integrate it with SAP. Also VB scripts works best with it.
Recommendations to others considering the product:
Highly recommendable


    Information Technology and Services

Anything can be automated

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Automation anywhere providing easy and convenient user interface for clients. We will face issues with our internet speed sometimes during working hours, but automation anywhere client will be able to connect with server even with low speed internet connection.
That's really amazing.
What do you dislike about the product?
One thing I observed during the our daily tasks automation, automation anywhere is unable to read the contents from hand written documents with 100 percentage accuracy
What problems is the product solving and how is that benefiting you?
Every day we have to send status reports to our higher management team. this is static task where machine can do without humans intervention, but need to develop a big application to make it automatically happen,
But automation anywhere did our job easier.
Recommendations to others considering the product:
Easy to use for regular static tasks automation


    Nidhi S.

Amazingly put up

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere did not just provide insight to the RPA processes and the benefits of applying it but it also helped get a process description on all the methodologies on the flow of design of its concept to deliver products with low manual process interventions.
What do you dislike about the product?
The lessons could have provided read-up ppt or documentation of the ongoing training too.
What problems is the product solving and how is that benefiting you?
We are seeking to apply it in our project for future delivery of components to production.


    Nithya S.

Been using AA since a year now and it is one of the best automation tool!

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
The upsides of AA I see is its capacity to allow us build a robust bot. I have seen the processes being automated in multiple tools but when we actually built one on AA it had the wonderful robust bot. The client definitely agreed in a single go that AA was it!
What do you dislike about the product?
The least helpful feature at this point for me is the OCR. We have a business case where the bot has to read a handwritten comment/number and make an entry in the web portal. I would really like AA to improve on this feature.
What problems is the product solving and how is that benefiting you?
We have solved many different problems using AA tool. We have automated multiple processes that spans across multiple departments from HR to Operations. The biggest problem that AA helps me solve is getting the mundane and repetitive processes automated. The major benefit that we have reaped out of this is the workforce can focus more on decision-making and creative aspect of their job since there is no more anything called as "backlog".
Recommendations to others considering the product:
If you are confused to choose a automation tool, instead of reading through reviews (for/against) I suggest people to create a POC for the process in AA. The result speaks for itself.


    Information Technology and Services

excellent RPA Tool

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
It's easy for developers as its having VIsual studio like drag and drop control/Commands option.
What do you dislike about the product?
Can not able to type code like Visual Studio
OCR does not support multiple languages and other OCR limitations
IQ Bot has required a license to test developer
What problems is the product solving and how is that benefiting you?
I have automated banking complex process, which helped customer to gain benefits to end user.
Recommendations to others considering the product:
It's ok to use it for startup learning RPA tool but has to use Visual Studio as support.


    Guhan Eshwar B.

GAME CHANGER !!!!!

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
1.Automation Anywhere is a platform which offers hundreds of built-in, customizable tools with,deep integrations with the technologies you already use.
2.There are built in Automation Functions and these can be implemented by simple drag and drop options.
3.Automation Anywhere is user-friendly automation platform.
4. Meta Bot integration
5. IQ BOT
6.Easy accessible of HTML elements.
What do you dislike about the product?
only drawback i feel is debugging the code is little tricky here
Extracting of hand written documents is very tough here
What problems is the product solving and how is that benefiting you?
1. Automation Anywhere improved efficiency of work by reducing time of repetitive task which is a major part in BPS industry.
2. Our sector is Life science domain where Human error on clinical trials
and medicine details should not be happened, by using AA we are automating the case registration and
case acceptance which reduce human error drastically and reduce the time taken to complete a single process.
Recommendations to others considering the product:
You can Blindly go for Automation Anywhere if you are dealing with lot of application UI changes and using unstructured PDF documents.


    Verified User in Information Technology and Services

Automation Anywhere is cool RPA tool

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
We are using Automation Anywhere for automating few mundane repetitive tasks in our project, earlier doing automation was challenging, after using user friendly RPA tool like Automation Anywhere automation has become easy.
What do you dislike about the product?
I feel fonts are bit small and GUI can still be improved, apart from this it looks good.
What problems is the product solving and how is that benefiting you?
We are trying to automate our reporting and ticket creation work using Automation Anywhere.
Recommendations to others considering the product:
If you want to automate your tasks easily without much efforts, go for Automation Anywhere, one stop solution for your automation needs.


    Suresh B.

Experience with AA

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
As compare to other RPA tools Automation Anywhere as most of the advantages to automate any kind of process. Initially when we want to automate any web application that application need to available then only we used automate but after introduction of Metabot this issue got resolved if you capture once we can use same screen anytime and we can automate. Previously we used to automate only structured files but recently Automation Anywhere introduced latest version of IQ bot with that we can able to automate non structured PDF s too.
What do you dislike about the product?
As of now I don't have any negative opinion on AA but while using Citrix Automation, accuracy of process is not up to the mark. Because mostly when we are doing Citrix Autoamtion, we able to go with only OCR , IR and keystrokes only. Basically they will depends on position and previously captured screens. Due to this We didn't get much result. We requested AA support team to upgrade Citrix Automation command. So they did in latest version of AA.
What problems is the product solving and how is that benefiting you?
I have automated so many process by using AA with that I reduced the AHT of the process and business got the best FTE benefit. As of now I have automated all different types input processes like Excel,CSV, notepad, XML , Windows applications and web applications too. Initially when I started development with these input application faced some issues but finally I done in a best way which resulted in good profits to the business and got the best opinion on company too.
Recommendations to others considering the product:
Among all RPA tools I can say AA is the best tool that can give more product benefit.


    Information Technology and Services

Great RPA Tool that focus on business

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Its user friendly , development is fast that serves the purpose of the RPA , Excel command is great ,web and object cloning.
Tool that works 360 degree to do any process automation and its ai capability is also great.
What do you dislike about the product?
There should be something like this when we edit the variable wherever we are using those variables in commands also get updated.
Other then this there is no cons i found
What problems is the product solving and how is that benefiting you?
Data entry
r2r
p2p
beneifts giving to the business
Recommendations to others considering the product:
Use it it great rpa tool that is diffent from others , also its easy to use that serve the purpose of rpa