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Reviews from AWS customer

36 AWS reviews

External reviews

5,718 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Swapnil S.

RPA - Automation Anywhere - Automate almost everything

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is easy to understand, with little technical knowledge & enough interest we can automate almost anything which is rule specific. Also, it do provide good training videos which are easy to understand, kind of self learning.

In 10x version, we need to add dependency at the time of deployment while in 11x version they are allowing to add dependency of a task while development itself which is a good improvement, it will minimise the risk of bot failure due to missing of reference files.
What do you dislike about the product?
Automation Anywhere doesn't support manual intervention(Like Work fusion), it should give some functionality in its coming upgrades. Also, sometimes control room take some time to refresh.
What problems is the product solving and how is that benefiting you?
Using Automation Anywhere we work on multiple areas i.e. Web browser, excel, etc. Mostly we are into process automation, so we are automating the manual process. Benefits in the sense it help to educe the manual errors, cost & time to do same repetitive work.
Recommendations to others considering the product:
Automation Anywhere is good software to do the process automation with good training videos.


    Information Technology and Services

Automation anywhere A360 adv and disadv

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
Client and CR are same in the A360 version, which gets differentiated by license, which was not the case in older version .

Also, it is packaged-based as well. If any issue with the package, we can always roll back to the previous version or the latest version to avoid breaking of code.
What do you dislike about the product?
While deploying the bot, it takes time to download packages the first time, which was not the case in v11. It will be difficult for developers to understand if they move from v11 to A360 versions. And when copying the code from one task to another, it is dependent on packages versions which require ensuring the performances of the packages are identical in bot task and then copy. But in v11, this was not the case.
What problems is the product solving and how is that benefiting you?
We are solving use cases involved in logistics, pharma , HR ,finance department , information and anlaytics department , health care department , service now , sap , banking use cases
Recommendations to others considering the product:
It's easy to use and understand . With know any scripting language will be cherry on the cake


    Information Technology and Services

Best RPA tool

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
If you are looking for cognitive RPA then nothing better than Automation Anywhere.
What do you dislike about the product?
Look forward for more innovation as they keep doing
What problems is the product solving and how is that benefiting you?
Workflow automation, cognitive solution, OCR technology, SAP integration
Recommendations to others considering the product:
Try to use the maximum of each feature provided to get the most of it.


    Financial Services

AUTOMATION IN BUSINESS OPERATIONS DAY TO DAY WORK

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
SIMPLE INTERFACE TO INTEGRATE DIFFERENT SOFTWARES AND EASE WORK`
What do you dislike about the product?
LESS SUPPORT FROM AA FRONT. INTERNAL TEAM WORKS
What problems is the product solving and how is that benefiting you?
time and cost saving, less reruns in the process
Recommendations to others considering the product:
-


    Eduardo M.

An usefull tool

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?

The tool is useful to kpmg to continue securing the customers and show that we are the clear choice, with AT & T has helped us achieve the objectives of generating massive savings over the last 2 years


The easy thing that adapts to the different types of software to automate it, besides that if some component is missing it is easy to integrate them by creating DLLs or scripts on the outside and AA has no problems executing them to work together.
What do you dislike about the product?

The ability to detect text only in English because the tool has a global impact and there are different languages.


The little documentation widely explained on how to raise a server farm, this is to document the local computer security department with the aim of finding the necessary permissions to have the total functions activated.
What problems is the product solving and how is that benefiting you?

The response time has been improved in some procedures, in others the accuracy with which important data is loaded in areas of finance, support, and human resources has been improved.
Recommendations to others considering the product:
N/A


    Glenda J.

Great Learning Tool

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
This is a great learning tools and very informative. AA really comes in handy with those tasks that others deem mundane.
What do you dislike about the product?
Some videos were too long but did not show the demonstrations all the way through. Also, there were a few broken links for videos.
What problems is the product solving and how is that benefiting you?
Automating daily processes that have become redundant and tedious. I build bots to help navigate through certain software and Windows systems.


    Walt C.

Small Business Owner

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
What I like best are the features built into IQ bot as well as the PDF capture module whereby I can capture a number of fields in one line that in other tools, would require and entire process.
What do you dislike about the product?
There are some things that I can do in UiPath, such as extend or customize common activities using VB.NET that do not appear to be available in AA. So, what might be one activity for string manipulation in UiPath becomes to steps in AA.
What problems is the product solving and how is that benefiting you?
Converting Invoices to CSV for upload into other systems was the first business objective and it has worked brilliantly. I am extremely please with the product and quality of the community edition.
Recommendations to others considering the product:
Depends on implementation but would recommend that you start small and grow into automation rather than license a lot up front. Now that AA has a community edition, you can do this easily and affordably where it was not possible prior to the AA CE launch and the only choice on market was UIPath.


    Gladson Motswaledi D.

A lovely automation journey

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Many thanks for your kind and efficient service. I would like to take this opportunity to thank Automation Anywhere for the great service rendered to me, and the free certification offer just sums everything up for me. Thank you AA and wishing you all a lovely automation journey.
What do you dislike about the product?
At the moment, I like everything about the platform. I will surely rate/ review once I have discovered something which I dislike in the platform.
What problems is the product solving and how is that benefiting you?
I am still new to the automation field, and I believe I will be able to solve a lot of problems with AA.
Recommendations to others considering the product:
Keep doing the best that you are doing. I like it


    sai r.

MY review

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
1)We can easily built the process by using system variables compared to other tools
2)using Metabot gives accurate results .
3)using iqbot we can get the data compared to other tools it is most secured because of own server usage and good support by automation anywhere team.
4)update is happening good for every update their is lot of improvement of automation anywhere control room, Automation anywhere client, and Iqbot
What do you dislike about the product?
I dislike the interface while developing the process it looks very small on screen. some times for large projects it is some what difficult to see required command
What problems is the product solving and how is that benefiting you?
we are solving the problems occurs in repetitive rule based tasks and benefits that we realized are accuracy, easy implementation , installing control room and managing by our own
Recommendations to others considering the product:
Automation anywhere is quite good and highly secure and provides good technical support with reasonable cost just try it once I advice every RPA project just use it once serious loves it


    Wasif Sohail A.

Best Tool for A Business User Perspective

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
The best part about AA is that the UI is very user friendly and self explanatory. Even a business user can easily design and develop a process
What do you dislike about the product?
There are simple date conversion functions which are missing
What problems is the product solving and how is that benefiting you?
It has not impacted my work but has definitely beneficial for my clients wherever we have implemented Automation Anywhere