Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,718 reviews
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Automation Anywhere
What do you like best about the product?
AA makes it easy to do mundane tasks and it does it quiet effectively.
What do you dislike about the product?
The issue I have on most cases is that some functionality just ceases to work and getting them back up is a nightmare. I have had issues with checking in of bots until i just decided not to use that functionality anymore.
The Support documents are full of technical language that most of the times I fail to get what they will be talking about. There is a Customer On-boarding questionnaire that you fill in when you are logging a support ticket and the information they require upfront is a challenge because of the language. What would be better is if they guide you to where you can find the information to submit so that you are not left wondering what they are talking about. In the end I log on a different ticket just to get the support personnel and then explain my problem. This however makes the troubleshooting exercise a very long one because the root problems will have to be discovered maybe by the second or third support team when the ticket is re-directed.
The Support documents are full of technical language that most of the times I fail to get what they will be talking about. There is a Customer On-boarding questionnaire that you fill in when you are logging a support ticket and the information they require upfront is a challenge because of the language. What would be better is if they guide you to where you can find the information to submit so that you are not left wondering what they are talking about. In the end I log on a different ticket just to get the support personnel and then explain my problem. This however makes the troubleshooting exercise a very long one because the root problems will have to be discovered maybe by the second or third support team when the ticket is re-directed.
What problems is the product solving and how is that benefiting you?
We are redistributers of ERP system and we are building bots to help automate some of the task that are too manual.
2+ Year of great experience using Automation Anywhere
What do you like best about the product?
1. New features in Control Room.
2. Analytic Dashboard over intra net.
3. License management is easy to install and consume.
4. AAE Client with BOT Farm built insight.
5. Easy to us IQ BOT Commands in task BOT.
6. Can integrate with cyber Ark for password management.
7. Version control using Visual SVN.
2. Analytic Dashboard over intra net.
3. License management is easy to install and consume.
4. AAE Client with BOT Farm built insight.
5. Easy to us IQ BOT Commands in task BOT.
6. Can integrate with cyber Ark for password management.
7. Version control using Visual SVN.
What do you dislike about the product?
1. Frequent version changes in Control Room and Client Editor.
2. Object cloning commands stuck at some point if there is an immediate response to the object.
3. Dashboard not useful.
2. Object cloning commands stuck at some point if there is an immediate response to the object.
3. Dashboard not useful.
What problems is the product solving and how is that benefiting you?
1. Building end to end RPA using AA for use case which are high value and require manual efforts.
2. Automating Emails routing based on business logic defined.
3. Most BOTs are used by end user after working hours to cater for the remaining pending work.
2. Automating Emails routing based on business logic defined.
3. Most BOTs are used by end user after working hours to cater for the remaining pending work.
Recommendations to others considering the product:
Using AA we can transform the time consuming process into 24 * 7 Bot to process
Easy to Go RPA tool with Best Cognitive ABility
What do you like best about the product?
The tool is outstanding for automating any repetitive process smoothly. I like the top down approach of the tool which reduces the complexity and easier to debug. The learning curve for AA is low you can start using it easily but with other tools it needs a learning curve. So Far the best tool for RPA and ready to use IQ bot Services.The control room is very easy to use as compared to other competetors.
What do you dislike about the product?
Automation anywhere is not releasing new features in short sprints compared to other tools. It is doing the bug fixes but not creating features. The framework should be there like UiPath had released RE-Framework it willl be very helpful to have as it will reduce the time for developer for best practices
What problems is the product solving and how is that benefiting you?
We are solving healthcare problems like Patient onboarding, Claim entry and trying to solve other complex problems
Recommendations to others considering the product:
If anyone wants to automate and use cognitive services this is the best tool in market
AA - All-rounder
What do you like best about the product?
Web recorder and screen recorder are very friendly. Control room interface is very user friendly. Bot scheduling and monitoring is very convenient.
What do you dislike about the product?
In AA client when i select any task name it wont highlight in color. If this feature is implemented, it will be all good. Having language issues for France region.
What problems is the product solving and how is that benefiting you?
Business complex tasks and nightly jobs are automated. During nights no human is required to take care of nightly jobs.
Recommendations to others considering the product:
Go with AA for hassle free services.
Automation Training
What do you like best about the product?
Automation Anywhere allows you to build bots to automate repetitive task quick and simple.
What do you dislike about the product?
Not having more PDF notes available to use as a study guide. This would also be helpful for future use.
What problems is the product solving and how is that benefiting you?
I developed a bot to start and run a video. This made a great opportunity to some clients how the process works.
Recommendations to others considering the product:
Simple and easy process to start building bots. This course will teach you how.
My Review
What do you like best about the product?
AA is User friendly, easy to develop.
Capturing screen with object cloning, web recorder, manage windows controls.
Capturing screens and work offline in metabot, calibration options, integerating dlls in metabot.
Cognitive solutions with IQ bot.
Credential vault management, migration options in CR.
Capturing screen with object cloning, web recorder, manage windows controls.
Capturing screens and work offline in metabot, calibration options, integerating dlls in metabot.
Cognitive solutions with IQ bot.
Credential vault management, migration options in CR.
What do you dislike about the product?
While calling apis, unable to pass variables in some places.
What problems is the product solving and how is that benefiting you?
Automating daily / monthly / weekly routine tasks, Data extraction.
My Experience in Automation Anywhere
What do you like best about the product?
Developer friendly.
Easy to learn.
XML functionalities.
Work queue.
Credential vault.
PGP commands.
SAP automation.
Invoking .net methods using metabot. (Help in invoking custom functionalities)
Integrating with SVN and Version control.
Easy to learn.
XML functionalities.
Work queue.
Credential vault.
PGP commands.
SAP automation.
Invoking .net methods using metabot. (Help in invoking custom functionalities)
Integrating with SVN and Version control.
What do you dislike about the product?
Could have more datatypes like dictionary/datatables. Looking forward for the same in the upcoming versions.
What problems is the product solving and how is that benefiting you?
Rule engine.
Routine tasks.
Data validation.
Data entry/data extraction.
Routine tasks.
Data validation.
Data entry/data extraction.
Automation Anywhere
What do you like best about the product?
User Friendly and an efficient Technology
What do you dislike about the product?
Some problems with adding attachments in Email
What problems is the product solving and how is that benefiting you?
HR Process, Data Entry and Calculations
Recommendations to others considering the product:
If you want a easy and Efficient RPA Technology then go for Automation ANywhere
Extremely efficient and robust RPA tool - way ahead of other RPA tools available in the market.
What do you like best about the product?
The best feature according to me is the IQBots that can be trained and deployed so easily in production. If the IQbots trained correctly it can process huge amount of unstructured data in a very short time. Oraganizations can save huge amount of human effort and money by creating and training IQbots. The web scraping feature is also very efficient.
What do you dislike about the product?
The least likeable feature accroding to me is the speed of file I/O operation especially when it comes to write the file contents into some other files.Also I feel the overall interaction with the application is a bit slow. The process of installing AA enterprise can be optimized as well.
What problems is the product solving and how is that benefiting you?
The main problem that we are currently solving using AA is processing invoices using IQbot. The accuracy of processing files using IQbot is very high. The speed of processing using IQbots is another factor which I realize is a great pluspoint of AA.
Recommendations to others considering the product:
If you want to automate mundane business process efficiently and accurately go for the automation anywhere tool.The best RPA tool with the most useful features in the market right now.
Automtion Anywhere - Great Tool With An Even Greater Future. - RPA
What do you like best about the product?
Great customer service, continuously making releases that really improve their customers experience with the product.
What do you dislike about the product?
The bot lifecycle process could use some improvements. we struggle with making sure everything flows from CR to CR, like credentials. someone has to manually ensure that credentials are the same in every control room.
What problems is the product solving and how is that benefiting you?
It's licensing constraints and poor dash-boarding. Multiple challenges while installing the server a client
Recommendations to others considering the product:
Just dive in and implement this, if you have smart talented who have operations and IT backgrounds you can make using this tool a success. It's more flexible than traditional IT solutions but not so easy you can't spend the money training your teams and supporting them. It really works and its shortcomings can be easily overcome with leadership buy-in and investment.
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