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Reviews from AWS customer

36 AWS reviews

External reviews

5,719 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mehul D.

Career Growth

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
As an executive in a MNC, automation with AA gave me boost in my career in this ever growing digital market.
What do you dislike about the product?
There aren't much things to dislike about Automation anywhere, but it could be more friendly for non technical users. though we are hoping that it will evolve with time.
What problems is the product solving and how is that benefiting you?
As a part of the company we are using Automation anywhere for automating RCM cycle - US Healthcare
Recommendations to others considering the product:
Just Go and learn it, it will help you in your career.


    Education Management

Tremendously Useful Software

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
The Automation Anywhere is an excellent software of bots which helps to do numerous tasks all at once. It's best feature is its ease of creating bots.
What do you dislike about the product?
The software should be a freeware or should have a primary access with limited features to all of its customers rather than just buying all of it.
What problems is the product solving and how is that benefiting you?
Sending Mails has now been so easy at colleges. You don't have to sit around a complete the mail on repeat. With the help of bots it is done once and for all.


    Emmanuel S.

It is a really complete system for creating bots. Also, the bots that are already available arehelpf

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
I love the A+ assistance. It's been very helpful.
What do you dislike about the product?
There isn't too much support community in the web.
What problems is the product solving and how is that benefiting you?
In my job role I have to assigned credential IDs. With Automation Anywhere I could automate that.


    Murilo S.

Automation Anywhere, one of the most versatile solution on the market.

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
The easy and streamlined manner in which you can develop or even train professionals to work with the tool.
The object cloning functionality is a definitive way of automating any type of process, it supports xPath queries that are a fundamental part of automating with Web Systems.

Also, it's a very good tool to work with databases and Excel Spreadsheets (it even has a loop for each row in an excel spreadsheet!)

The support to java applications is essential, and it really gives you an edge over other automation solutions that work with web pages.
What do you dislike about the product?
It's kind of tricky to debug problems occurring on the Control Room.

I may love object cloning but it's a complete black box. Sometimes I have the impression that it's not working and I can't detect an object on the screen. It's also difficult to debug when this kinds of problems occur, sometimes I even have to a last resort effort restarting the machine or reinstalling the Automation Anywhere extension.
It's also tricky to work with Java applications.
What problems is the product solving and how is that benefiting you?
Many tasks which required repetitive actions by a human, or even processing a massive number of tickets in many different service desk like systems.
Recommendations to others considering the product:
Take your time learning the ins and outs of Automation Anywhere, don't rely heavily on the smart recorder.
Also, remember your best practices: use error handlers, don't go deep with subtasks and ALWAYS use xPath queries when working with Web applications.


    E-Learning

Automation Anywhere Success!

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere provides a user friendly and intuitive process throughout the experience.
What do you dislike about the product?
Nothing yet!, it has been a positive experience so far.
What problems is the product solving and how is that benefiting you?
I am now able to introduce the software and provide education to a wider audience who necessarily wouldn’t have had the chance before.


    Yuri S.

An easy way to begin to automate

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is easy and straightforward. You can easily start to automate anything, in little time. There are lotts of tools inside the program, that help the coding, like the object clonning, ftp, rest, database. With a bunch of tools at your disposal, you can turn anything in a autonomous task, without any human interaction. The control room API is really nice, you can use it with another tools, and deploy the task that you want.
What do you dislike about the product?
The control room is not satisfactory. It fails frequently at deploy, and until the update to the newest version, it was barelly usable at all. Object clonning, is sometimes really slow and fails to capture the real thing that you're aiming for, causing lots of failures.
What problems is the product solving and how is that benefiting you?
We solve lots of autonomous proccesses. You can create a flow from end to end, without any human interaction, changing the way industry is.

One robot can handle the work of 2 or more people alone.
Recommendations to others considering the product:
First, try to take some courses at Automation Anywhere University. They have lots of free classes, that wil help to get the hang of Automation Anywhere. You will learn the basics. Then, try to automate some process that you are familiar with. By doing so, you have the knowledge about the process, that will help a lot in the automation anywhere. A good thing too, is trying to use a orchestrator, so the process will have and end to end flow.


    Vivek S.

SMART RPA Solution to cater business and IT needs

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere comes with so many features for the user to bring efficiency and effectiveness in the process optimization. The Bot creator is so easy to create bots for the rapid automation of tasks 24x7x365. The best part is the API integration with the other tools and applications that help to manage, control, and use the technological environment in a full stack of operations.

The control room feature security and confidentiality options for user management and information protection make it one of the best RPA solution.
What do you dislike about the product?
Nothing specific to match here as dislike for the product but I will prefer to see better real-time integration of RPA along with the other standard tools, applications, and databases.
What problems is the product solving and how is that benefiting you?
Process optimization
Cost-saving
Enhanced customer satisfaction
Improved SLA and OLA
Recommendations to others considering the product:
Must try RPA solution!!!


    Government Administration

Automation Anywhere -

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
It’s easy to just jump in and start developing. The interface is intuitive for beginners, and easy to learn through some simple experimentation.
What do you dislike about the product?
Some of the complex, coding-related features that I would expect to see are not there. I understand the want for RPA tools to be more accessible to the general public and not just software developers, but I think the need for advanced development tools is unprecedented - especially for enterprise level automation projects. I would love to see the UI allow for indenting and smart-typing similar to that of an IDE for software dev. Also, many other RPA vendors allow the direct integration of C# and other programming languages into their bots through the UI, rather than having to use DLLS built outside of the application. These points, among other advanced tools, would make it much easier to develop complex process logic and create neat, readable ‘code’.
What problems is the product solving and how is that benefiting you?
Using AA to support software testing teams in UAT regression testing. Full test case automation, data setup, and some other small tasks have created huge efficiencies on our testing team. The biggest benefit we see is the ability to have our team complete more testing, while alleviating the pressure of high testing requirements.


    Consumer Services

Automation Anywhere is an amazing tool for Business Users

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is a very useful tool, especially for Business Users as it enables them to automate any operational process, making any tedious process efficient and error-free. Automation Anywhere offers a large number of automation opportunities.
What do you dislike about the product?
The User Interface for Automation anywhere could be improved. Also, it does not provide support for all types of scripts which causes a problem at times. Additionally, the bot is not entirely error-free and fails many times.
What problems is the product solving and how is that benefiting you?
We are using automation anywhere to automate a lot of operational processes. It has reduced a lot of manual overhead and increased the bandwidth of other resources.
Recommendations to others considering the product:
Automation anywhere is one of the best automation tools out there. Business users can use this tool directly and does not require a lot of experience with software development.


    Matthew K.

Automation Anywhere makes a huge difference

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
By being able to automate simple tasks, we have drastically cut down on the amount of time we spend on these tasks to devote more time to more complex and pressing issues. The Automation Anywhere University is also a great learning tool when you are figuring out how to best use AA in your organization, and the best part is that anyone can sign up and begin learning on their own time as opposed to having individual or group trainings where people may learn at different paces.
What do you dislike about the product?
The learning curve can be a little steep, but as long as you put in the time and effort you'll get the hang of it in no time
What problems is the product solving and how is that benefiting you?
Daily tasks that used to require hours to manually complete can now be cut down to ~5 minutes of actual work time spent on them. This allows for more time processing more complex cases and reduces our overall turnaround time drastically. It also allows what used to be multiple people's work to be combined and automated all at once which is a huge benefit too since it only takes one person to do the work of many.
Recommendations to others considering the product:
It may take a little while to fully recognize the benefits of Automation Anywhere, but with a little time and effort it will really pay off. Also spreading the word about Automation Anywhere within your organization may turn up individuals interested in helping to implement the program.