Reviews from AWS customer

37 AWS reviews

External reviews

5,722 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Banking

Saves so much time and FTE

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Reduces lot of time and does the work lot faster and more accurately than a human
What do you dislike about the product?
Not fails for no reason sometimes. While using object cloning, we will have to donmultiple times to capture an object and achieve the exact result,
What problems is the product solving and how is that benefiting you?
Keeps getting disconnected from the control room. Restarting the services helps to resolve this issue


    John Albert C.

Up-skilling our People, Innovating Technology and Improving Process via RPA (Automation Anywhere)

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
AA is one of the most affordable yet very user friendly RPA solution that has been used within our deal. We've automated several hundred-hours of capacity and is continuously driving efforts to make our process more standardized and error prone by injecting AA into areas within the process that have repetitive steps and mostly require manual efforts
What do you dislike about the product?
Automation Anywhere is mostly device/machine centric it would be beneficial if cloud deployment is well known and well applied globally for AA
What problems is the product solving and how is that benefiting you?
We've created E2E Process standardization by injecting AA solutions to process steps that are repetitive and error prone. With that we've also generated several hundred hours of capacity within our deal and most importantly we've strengthen the ties with our client proving that Accenture can deliver quality solutions via Automation Anywhere
Recommendations to others considering the product:
Keep innovating and hopefully it would include machine learning model in the future of AA


    Durgeshkumar A.

Best RPA tool in market for easy programming, maintenance and faster delivery

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
IQ Bot works as Smart OCR.

I like the combination of simplicity and intelligence which has been provided by AA. Features like metabot and IQ bot make it best in the market. Most importantly AA keep their tool and its users up-to-date with latest technologies and improvements.

AA provides the way to automate processes offline with Metabot, which none of the other tool provides. IQ bot works as Smart OCR, which is truly amazing and works perfect for invoice processing.
What do you dislike about the product?
Thing I don’t like about AA is multiple times developer has to rely on writing external vb script. E.g. AA does not provide method to interact with date operation.

There should be options to remove/add commands as per requirement from central repository. Having all commands available which is not being used, takes addition space in development window.
What problems is the product solving and how is that benefiting you?
Development of logic with AA is easy to write and understand. Credential lockers are very beneficial to restrict unauthorised access of credentials by another group of people in same organisation.

With Automation anywhere mobile app I am able to monitor and trigger bots anytime anywhere.

A2019 version is made things quicker by avoiding AA desktop application installation.
Recommendations to others considering the product:
It is simplest way of automation. AA is best tool currently available in market.


    Information Technology and Services

Automation Analyst, Accenture

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
I love the record functionality. Makings bots make our life very easy thereby reducing the effort and also adding value for client
What do you dislike about the product?
Nothing as such. Just that though I am delighted to know what is new in our new version.. I dislike doing training of new version
What problems is the product solving and how is that benefiting you?
Time Saving, Effort reduction and satisfaction and smile on face of clients


    Vishal K.

Useful in automate Repetitive task

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Very useful in automating daily repetitive task like Excel upload, Email automation, application automation
What do you dislike about the product?
Depend upon change in website or application
What problems is the product solving and how is that benefiting you?
I'm automating Oracle database application and not able to use Object cloning because id isn't getting. So here I am using keystrokes, Metabots and Image recognization.
Benefits:- Easily automated my daily data insertion task in application with accuracy.
Recommendations to others considering the product:
Easy to automate desktop application or web application, Repetitive task can be easily automate


    Amarjit D.

Automation at its best

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Metabots feature helps you to scale up your automation.
What do you dislike about the product?
Icons are bit cluttered. Probably the UI can be organized
What problems is the product solving and how is that benefiting you?
Daily document processing like scanning across files to select the right samples, sending emails for approval.


    Gaurav K.

Ease of access

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Repetitive tasks which needs to be done daily or monthly can be very easily automated. We being into support, helps to automate first response and many other tasks.
What do you dislike about the product?
Require user guide for understanding the commands.
What problems is the product solving and how is that benefiting you?
1. Process automation.

2. Email automation


    Jaison A.

Best one to stand out among its competitors in Market.

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Have being used other tools and then switching to AA has indeed been a revelation for me. To have learnt it by just simply following the online tutorials was something which i could have not asked for. Concept of variables , error handling etc has been made so simple. So early to comment since I have been recently introduced, but am sure my experience is going to be smooth as far as my initial days experience.
What do you dislike about the product?
So far so good. Yet to explore in detail.
What problems is the product solving and how is that benefiting you?
Email automation and Ticketing tool automation.


    Information Technology and Services

Excellent Tool to start Automation.

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Automation simplifies hitherto complicated tasks by reducing them to a single instance. Therefore, a press of a button or a simple command will set into motion a chain of events towards a specified objective. Today, practical use cases of automation abound across industries.
What do you dislike about the product?
AI implementation in the Existing Business scenario.
What problems is the product solving and how is that benefiting you?
Automate the work Automatic devices monitor steps on their own, resulting in cost optimization and timeline management. This also facilitates identification of problems and subsequent mitigation to ensure seamless performance.flow.


    Financial Services

Easy and executable for all developers

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
If talked about version 10 and 11 ,AA has added more feature which is required for creating BOT.As a developer I love version 2019 because you added almost all feature of excel.
What do you dislike about the product?
User Interface of Task bot is very compact that's why visible limited actions
What problems is the product solving and how is that benefiting you?
specially in excel, data tables and many data type you added in 2019
Recommendations to others considering the product:
At least try AA 2019 and then compare with other RPA tool