Reviews from AWS customer

37 AWS reviews

External reviews

5,722 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lawrence N.

AA way forward

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
With the release of A2019, AA will get a upper hand now. The whole platform is written in Java, make is more robust then its predecessor written in .NET. Secondly combining the recorder into one make a stand out in the players. A2019 has clould offering.
What do you dislike about the product?
Pricing of the product is major factor of disliking the product. Hope A2019 will priced in a bracket that will be accepted by everyone. People go away from automation anywhere because of their pricing. Now A2019 doesnt not support some older version of bot, which means the bot will be re-written in A2019.
What problems is the product solving and how is that benefiting you?
It helps in reducing the mistakes while entering data. The bot would directly read the data and enter it properly with out no mistakes.
Recommendations to others considering the product:
Yes would recommended it other organizations. it is very robust system. IF you are setting a COE in the organsaztion it would be better to use AA.


    Information Technology and Services

Automation Anywhere V10 and V11 Development Experiences

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
The one thing I like the best about Automation Anywhere is that in the Bot creator, we can see lines of code just like any other programming language. The overall presentation of the code is very crisp and allows for fast development. There is automatic indentation that happens with the code and each type of code line is color coded, example, Comments always appear in green color, etc. A large chunk of code can be reviewed at a quick glance in the UI.

All the commands are categorized and listed on the left hand side of the screen, providing for easy access to all the capabilities. In each command, the options are very well laid out for selection. Commands can be copy pasted and also disabled/enabled when required.
What do you dislike about the product?
The Work Load Management feature is only a push based feature. Work Load is pushed to the available Bot Runners and gets executed. There should have been an option where a running Bot can itself pick up a new transaction from the Queue, so that we can create loops for processing transactions and keep picking up new transactions as one transaction is completed. Another need is an ability to generate reports or export the Work Load Queue using code.

There is also room for improvement for the Bot creator. Some key features are lacking in AA and are required, like checking if declared variables are used or not in the code (unused variables), select multiple variables and copy to another task, powerful debugging features etc which are available in other conventional programming IDEs. integration of the code with other version management tools like GIT, TFS etc with branching, versioning, tagging support etc is also a highly required feature for current Enterprise Environments where there are multiple environments and releases of the Bot and multiple versions of the Bot need to be maintained in Internal TFS/GIT repositories

One more feature that is required to be integrated and available out of the box is working with Outlook to download emails, reply, forward, move emails with more features than the existing available Email Automation commands.
What problems is the product solving and how is that benefiting you?
Automation Anywhere has been a very beneficial tool for Automating processes which are repetitive in nature. Automation Anywhere works well with applications like Excel, SQL database, Internet Explorer and File Folders. These applications combined can be used to design solutions that automated mundane tasks in Excel, IE based applications etc.
Recommendations to others considering the product:
Please download the community edition and do some self POC or Automation to see the features of the tool


    Computer Software

I am happy as working with AA

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
I like tool as I have experience in other RPA tool also but in AA I found OCR and Image related activity and their stability.
What do you dislike about the product?
I am having questions on autologin for scheduled robots as it is depends on version also control room dashboard
What problems is the product solving and how is that benefiting you?
using it for repetitive task


    Computer Software

AA - Present and Future generation tool

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is excellent product for all even the people have no previous experience. To pick-up even more competitive as per industrial standard need some programming experience. Bots gave an good insight which can automate easily and quickly. So people can make use of this by creating new and take it further.
What do you dislike about the product?
Programming practice is very much important for Bots, need time to update the practice every time.
What problems is the product solving and how is that benefiting you?
Benefits realized is transparent, quick response and less time. By doing this have to upgrade new things i.e. drivers, files etc very challenging.


    Consumer Services

One of the best RPA platform

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
The part I love is how friendly their partner program is which supports the platform growth. Other than that for developers and business analysts, it is easy to publish bots for different business functions.
What do you dislike about the product?
What I dislike is the pricing, which stops many SMBs from using the platform.
What problems is the product solving and how is that benefiting you?
We provide technology services and help enterprises to build and implement custom solutions. We leverage AA to automate many of the processes.
Recommendations to others considering the product:
If your clients' are mid-size companies then this is the best solution


    Information Services

Meta bot to automate the processes in SAP

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
We use AA Meta bots to run the repeated tasks in SAP to create master data. Now instead of users manually creating the Data from excel, Bot does the job
What do you dislike about the product?
nothing much. Its quite useful in many of the scenarios we were trying to cover.
What problems is the product solving and how is that benefiting you?
We have reduced the manual effort of creating master data in SAP by using the bots


    PRASANTA KUMAR L.

Awesome RPA Tool till Date I have used

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
I have used around 5 RPA tools till date and I found Automation anywhere is standing far beyond from others. Really a good and handy one to address any type of automation. though I feel there another two tools which can be potential competitor but in automation anywhere v11 we can very very sure to that it will take some time to touch the competitors the level of automation anywhere.
In addition the recent cloud based edition has given an another level of scaling to the product and this feature itself addressed millions of brainstorming use cases where we were putting the 60 percent of our develop time to implement a proper infrastructure. and the most amazing thing is the price is really adaptable as compare to the competitors. Go to be great :)
What do you dislike about the product?
No way to dislike. But honestly Automation any where can be better in some areas like attended automation as compare to other one tool. But Happy to know that Automation anywhere is going to launch a wonderful component which will make the competitors think about it. just a waiting of several days only :)
What problems is the product solving and how is that benefiting you?
IQ Bot , An amazing invention of Automation any where ever. Got much more client attractions and my business accelerated in 10x speed. Generated more revenue than previous year and it has been done in a very short period of time
Recommendations to others considering the product:
Highly recommended based on the personal experiences and the type of business scenarios we have addresses using the automation anywhere.


    Mourya O.

Easy and Best RPA Tool for Process Workers

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
The UI of the Application. Now the latest version is web based.
Ease of use
What do you dislike about the product?
Each activity or each line should have error handling feature.
The commands are limited and doesn't have search option
Automation Anywhere is not able to use OCR effectively and has limited usability. Maybe they should try implementing Tesseract. Handwritten documents are still giving a nightmare. Also, it is difficult to handle control room management
What problems is the product solving and how is that benefiting you?
I have saved 30FTE from different organisations and also helped many business people to learn about this tool.


    Ravi S.

Make work easier with Automation Anywhere

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
All AA activity is user friendly(drag and drop) which help you to achieve your goal and get result in form of good ROI. Automation anywhere provided their control room with dynamic dashboard features, run your boat from anywhere with any devices. I really like the IQ bot as it's solved your PDF related problems and boost you work. Automation anywhere have strong AI and Insight features as you can build you dashboard and show them to your upper level management and client.
What do you dislike about the product?
We can debug in between any of stage it should be there like blue prism have and web scraping needs to be improved as UI Path have. Need to evaluate the tools with other Leading RPA tools.
One more thing which needs to be good is RPA AA forum as UI Path have. Anytime developer can go and find their related answered. AA has limited forum for the same which needs to be more showed on search engines.
What problems is the product solving and how is that benefiting you?
AA helps a lot in web based, window based, SAP based and most importantly IQ bots which is most amazing and very helpful for us.
Recommendations to others considering the product:
I will definetly recommendate to person who is intrested to make the carer in RPA should start from Automation Anywhere. It's a great platform to learn RPA build logics very easily.


    Vivek K.

The best and lucid tool in the field of RPA

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
User Interface, easy to code, any person having zero or some coding understanding and good logical skill can directly jump into RPA using AA tool.
Anyone having good logical skills can work on automation anywhere, it doesn't require any developer having good coding knowledge.
Yes for integration of python or creation of DLL one should have coding knowledge.
Object cloning is the best part of AA as most of the time it will act as life saver in a any automation and most trusted command it is.
IQ Bot is yet evolving and needs to improvised more in order to work on unstructured documents, specially scanned one. The training of IQ bot only shows how to create learning instance and train with document but doesn't shows how to extract the outcome/output after the training has been done successfully.
In AA2019, there is a direct option of adding DLL or invoke script which is definately be upper hand in comparison to other evolving tools.
What do you dislike about the product?
IQ bot needs to be more improvised as still it doesn't capture the data as required even after multiple training set.
There is no feature to extract table from pdf.
What problems is the product solving and how is that benefiting you?
I am solving reconciliation problem for an Insurance company which is tedious, time consuming and requires large human force for the same.
because of automation, the workforce is reduced by 90% and time consumption has also decreased significantly along with reduction in human error
Recommendations to others considering the product:
This is the best tool in terms of meeting business requirement, ease of use, support service, implementation