Reviews from AWS customer

37 AWS reviews

External reviews

5,722 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Janson A.

Awesome experience of using Automation Anywhere

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
It has all I need to automate a process. It is easy to use and enjoy at the same time. It eases the use of human interaction with computers. It helps us decrease the manual work of the users.
What do you dislike about the product?
Some parts are needed to use logic for you to understand but those are not a big deal.
What problems is the product solving and how is that benefiting you?
Some critical parts like web cloning. I've searched some fixes online and I got them useful.
Recommendations to others considering the product:
It is useful for automating he manual processes.


    Verified User in Computer Software

Great work for A2019

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
i liked very much automation anywhere,it is user friendly and compare to other tools ,we can learn easily and implement also not tough to do work as soon as possible.In A2019 i liked dual options like flowchart and list of codes.An analyst can look at specific sections in control room (dashboards) without having to worry about internal functioning of each bot and yet get a fair understanding from the insights provided on the dashboard.
What do you dislike about the product?
fastness is very slow compare to other tools .Now flowchart came A2019 now its good.No Object cloning in AA .i am not satisfied without object cloning .i am expecting any error handling template automatically taking exceptions in automation anywhere.if unable to do work any complicate in the task,we cannot able to do code in the task middle. we cannot see the result at a time like parallel activity like in uipath, i am not able to see in automation anywhere.i am expecting more commands in automation anywhere. Most of the customers they are not ready to buy Automation Anywhere because of license cost is more compare to other tools. I recommend to automation anywhere to reduce the price according to the market competition.There should be something like from which we can add our own created activity in AA.
What problems is the product solving and how is that benefiting you?
Many solutions i solved in the automation anywhere, due to more work i resolved many answers as soon as possible with an immediate result in the automation anywhere. Even i expecting more commands getting easy work in automation anywhere.
Recommendations to others considering the product:
There should be something like from which we can add our own created Command in AA.Costlier than other RPA tools.


    Anil S.

Automation Anywhere Experience

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
The solution improves our situation in terms of time, money, and resources. Plus, when you're dealing with a bank's information, there are additional complications of privacy concerns. If we can keep that in-house and have a bot or automated code take care of it, then there are fewer human eyes on the private information as well. It's a resource saver, it's a money saver, and it helps us with security,
keeping more human eyes away from private or touchy information
“It really does have a great dashboard. It has Bot Insight, it has MetaBots, and IQ Bots. It has so many features where it can read a file and loop.”
What do you dislike about the product?
“Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls.”
What problems is the product solving and how is that benefiting you?
Liked many features like role assignment for different types of users, credential vault, multiple bot queue operations, easy development, user friendly GUI, METABOTS and many more. Specially for developing SAP bots, using .dll and logic after script recording makes it very easy to automate the process


    Sucheta K.

Automation anywhere tool review

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
As there is no coding, it's very easy to learn.
What do you dislike about the product?
There are multiple primary components which at the start may lead to confusion.
What problems is the product solving and how is that benefiting you?
For regression testing,it is time efficient.
Recommendations to others considering the product:
Easy to learn, script less and time efficient


    Dillon F.

Used it for practice

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
The user interface is easy. The online tutorials are well organized.
What do you dislike about the product?
Sometimes pulling data from the web can be difficult and not reliable
What problems is the product solving and how is that benefiting you?
I haven't used it enough


    Ardavan H.

The name says it all

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
Ideally all systems and applications would have mechanisms in place to allow for automation, AA was designed for the real world where legacy and modern systems are far from ideal.
What do you dislike about the product?
The learning curve for mastering AA may be steep, however given the complexity and comprehensive nature of the feature set this is understandable, and the trainings and certified professionals help to ensure success despite.
What problems is the product solving and how is that benefiting you?
With the help of AA we are interfacing legacy systems and applications from different, sometimes competing vendors and orchestrating automation between them eliminating human error, improving moral, and helping the bottom line.


    Information Technology and Services

My work life became easier using RPA tool

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
RPA is one intelligent tool to identify redundant tasks by itself and capture steps to automate it and aggregating the end reports to the user. What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere.
What do you dislike about the product?
I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue.
What problems is the product solving and how is that benefiting you?
Jobs execution and end-to-end data flow in the data warehouse


    Arun K.

Automation Anywhere :- A must have RPA tool

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
The best thing about this tool is that it is quite easy to get your hands on with a lot of features that make it easy to automate processes and their support team is really helpful(I mean it).
What do you dislike about the product?
Scripts are not graphical making it cumbersome task to traverse through them, sometimes it becomes difficult to find else part of an if statement. :)
There are a lot of features that still need to be added in this tool
What problems is the product solving and how is that benefiting you?
We are using this tool to automate back office operations.
The main benefits that I personally feel are :-
Great ROI
Less Efforts
Enhanced accuracy
Easy bot maintenance and scheduling
Recommendations to others considering the product:
If anyone is still confused to decide which tool is best for their organization, believe me AA beats every other tool as of now. I have heard of so many companies who started their RPA journey with other tools and gradually they moved to AA. One of the best thing I like about AA is that it is simple and easy to learn, bot handling is quite easier. If you have any issue just report it to them and they are very fast to help you resolve it.


    Information Technology and Services

One of the most efficient tool to orchestrate and automate iterative process and jobs by BOTS.

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
Its ability to include various process and jobs into a single Bot and stagewise Deployment process.
What do you dislike about the product?
Fact that its not free if you are not part of any Organisation.
What problems is the product solving and how is that benefiting you?
Helped in reducing human efforts and time consumptions as human intervention and error margin is minimal.


    Information Technology and Services

The Intelligent Bot in the Industry

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
With the introduction of IQ Bots, Automation Anywhere brought RPA to a all new level. This made RPA more suitable for end to end business processing which inherently requires cognitive ability. Remarkably the STA which could bring would be 60% plus. Awesome and thank you.
What do you dislike about the product?
The community edition of AA client and the control room should have more features (like IQ bot), so that people could gain more hands on knowledge which will make the features more accessible across
What problems is the product solving and how is that benefiting you?
We're using Automation Anywhere on different verticals like Utility, Retail business and Banking specifically on Order processing ,Invoice Processing , Meter Data Management to name a few.
Recommendations to others considering the product:
With the IQ bot inclusion, Automation Anywhere now mimics human actions more precisely with machine learning techniques. The most awaited feature. I presume this feature is one of its kind, when compared to other RPA products, and will give an extra edge for intelligent automation.