Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,719 reviews
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Really easy to use, great features and cost effective RPA tool
What do you like best about the product?
It is rich in features, has lots of integrations and the capability to write scripts which makes the tool more customizable
What do you dislike about the product?
The user interface is sad and dated, especially for AA client
What problems is the product solving and how is that benefiting you?
Data integrations, extraction and pdf integrations
Detailed and Intuitive
What do you like best about the product?
I like to have access to videos that are very detailed and give the knowledge necessary to understand and interact with the application. For someone who knows a programming language can be very intuitive and easy to work with automation anywhere. I think that is a strong RPA software that can make the difference in RPA Solutions.
What do you dislike about the product?
I would like to have more documentation about Security Architecture and Installation (Is a little bit confuse and complicate for a new user to understand how to proceed with the installation) and documentation about the use of Meta Bots, Citrix and Best Practices. Is very useful have this type of functions in writing.
What problems is the product solving and how is that benefiting you?
One of the grandest things about Automation Anywhere is the possibility of record the elements on a windows application or in a web. Can provide a solution very fast and optimize the time of work and development.
Complex Applikation to automate complex Szenarios
What do you like best about the product?
The GUI is clean and smart and there are thousands of possibillities to customize the Bots.
The idea of the integrated Bot-Store is a very efficient way to share Bots in an Enterprise.
The idea of the integrated Bot-Store is a very efficient way to share Bots in an Enterprise.
What do you dislike about the product?
To reach your Goals you have to invest many hours to build up your knwoledge.
Points i dislike will come to Surface in the next time.
Points i dislike will come to Surface in the next time.
What problems is the product solving and how is that benefiting you?
If less Ressources are available the Bot can make the work.
Easy
What do you like best about the product?
Smooth and easy to use interface with clear and concise approach to achieving the best possible outcome from the product
What do you dislike about the product?
Certain things like improvement in OCR technology of the product
What problems is the product solving and how is that benefiting you?
Automating reporting for back office operations of a finance firm
Very capable software
What do you like best about the product?
Easy to learn to code in. Can do many things.
What do you dislike about the product?
Hard to debug at times. it would be easier to debug if the active screen wouldn't cover the code screen.
What problems is the product solving and how is that benefiting you?
Helping marketing with adding new business to the company.
Great tool, easy to learn, great support
What do you like best about the product?
Automation Anywhere University explains how to implement instead of merely explaining how to use the tool. It's no secret on beneficial RPA is, but Automation Anywhere goes to lengths to make sure clients are getting the most of out their product.
What do you dislike about the product?
More tech support within the U.S. would be ideal. Although the tech team overseas is responsive, you'd like to get issues resolved right away so having tech support in the same time zone or a time zone with a few hours difference would help a lot.
What problems is the product solving and how is that benefiting you?
We've been able to automate tedious, manual processes. It's sped up TATs on operations.
Very positive experience with AA.
What do you like best about the product?
AA was willing to work with us in a manner that was appropriate for what I would characterize as a "fast follower" organization. The POC/POV with low commitment worked well to align our organization internally on the opportunity. Airgas leveraged the AA consulting partner network for the initial pilot (with no licensing commitment), development efforts, and post production support. We wouldn't be an AA customer without that go-to-market strategy.
What do you dislike about the product?
Employee churn is one pain point. In one year, I've had 3 sales reps and 2 customer success managers.
All with very different areas of focus and messages...... services and licenses, only licenses, and back to services now.
All with very different areas of focus and messages...... services and licenses, only licenses, and back to services now.
What problems is the product solving and how is that benefiting you?
We needed a solution to manage the high volume of transactions processed manually everyday. Robotic Process Automation (RPA) software was evaluated, developed, and implemented to replace manual processes within the business.
Benefits include: FTE reduction and expense recovery.
Benefits include: FTE reduction and expense recovery.
Recommendations to others considering the product:
Leverage a 3rd party at the start of your project.
Engage your IT organization early.
Think of maintenance before you start your project.
Be realistic when estimating the internal contracting lifecycle for software and services.
Engage your IT organization early.
Think of maintenance before you start your project.
Be realistic when estimating the internal contracting lifecycle for software and services.
A good solution for RPA
What do you like best about the product?
Automation Anywhere Enterprise 11 is a great solution for RPA. They rebuilt the app from the ground up for v11 and it shows. The Control room is stable and reliable and, while RPA has it's quirks, AAE is intuitive and easy to learn the basics.
What do you dislike about the product?
Sometime the commands are less intuitive or we find we have to add many commands for a solution to work
What problems is the product solving and how is that benefiting you?
We are automating repetitive tasks in many businesses.
Large variety of capabilities
What do you like best about the product?
I like that Automation Anywhere is simple to use and easy to learn. It also has a wide variety of commands that covers what is needed, as well as the capability of running other scripts.
What do you dislike about the product?
I dislike the fact that Automation Anywhere does not have "collapse" capability and find and replace functionality. This has caused headaches when trying to find variables that need to be replaced, or the beginning and end of loops and if statements.
What problems is the product solving and how is that benefiting you?
Automation Anywhere has helped us automate tedious processes so that employees can focus on higher value work. It has also add reliability and compliance with the elimination of human errors such as mistyping or miscalculating.
Great Tool if you know how to use it
What do you like best about the product?
Working in Automation anywhere is easy and intuitive. The user interface makes it easy to interact between the RPA and our internal systems.
What do you dislike about the product?
Not a ton of metric information available, would be nice to see if create clearer dashboards.
What problems is the product solving and how is that benefiting you?
We are using Automation Anywhere to replace manual business processes. So far we have had a benefit of approx. $280,000 just in our first year of use.
Recommendations to others considering the product:
Have a comprehensive demo to show all of the things Automation Anywhere can achieve; work with other teams using Automation Anywhere; visit a trade show to learn how other companies are utilizing Automation Anywhere
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