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Reviews from AWS customer

36 AWS reviews

External reviews

5,718 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

Automation inside of Companys

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
MetaBot every time make my job more easier and this is one of the best thing in the software.
What do you dislike about the product?
The place to programn and bild my code on AA.
What problems is the product solving and how is that benefiting you?
Problems that envolve EBS system and a lot off inputs from the users.
Recommendations to others considering the product:
Try to make the MetaBot more fast inside of EBS and prepare a better interface to insert codes and logics.


    Justin M.

So easy to Automate!

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
I really like the GUI for developing BOTS. It is super easy to use and doesnt require a background in coding to figure out.
What do you dislike about the product?
My only complaint is the online training through Automation Anywhere University. It was good at laying out all the information and giving you a good background, but the tests and quizzes were at times too difficult and focused on seemingly meaningless parts of the training or were too ambiguous.
What problems is the product solving and how is that benefiting you?
Most of the focus for our BOTS will be on replacing our manual report generation and various tasks my team does on a daily basis.
Recommendations to others considering the product:
Ask as many questions as you can. Each use-case is different and will generate a different answer or solution. Its important to make sure that your ideas for implementation are feasible prior to getting going.


    Computer Software

Automation Anywhere Product Experience

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
A360 features the most user-friendly automation interface of any reputable platform offered in the industry. It provides simple drag-and-drop capabilities and commands that are accessible to all users. It is a pretty complex tool with a very user-friendly interface. It's quite easy because to the online automation and Excel combination.
What do you dislike about the product?
Automation Anywhere (RPA) provides updates on a regular basis to keep this programme stable and bug-free. There is nothing about this software that I dislike; it functions perfectly for me. The cost of IQBot is too expensive.
What problems is the product solving and how is that benefiting you?
with the assistance of the community of Automation Anywhere. The availability of learning portals in the portal makes learning automation everywhere simpler. I've been able to schedule the bot for any time.


    Insurance

User Friendly product, but limitations may Apply

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Product is easy enough to use for those in the intermediate technical side, but with some caveats
Product is also robust enough for more technical users to do powerful automations
Add on-s like Bot insights and IQ bot
We use a Hybrid COE/ Federate model which is great for teams who are technical savvy enough
I do enjoy the Consulting team Like Raj Patil Was great to work with and gave great feedback and lessons learned
What do you dislike about the product?

Marketing of the product makes this seem to simple, technical skills are needed for most long Term Automations Projects,
Support will be needed for most long Term Projects
Testing Is needed for Most Long Term Viable Automations
Those Caveats, might be multiple environments, or process dependent, like a 3rd party website,
Additionally not working in chrome needs to be addressed
Product capabilities are often over-hyped
Stability of the Automation needs to be improved upon
Financial ROI should be improved upon as Annual Cost savings do not consider Development time, and need to be annualized (x12 ( divided by number of months Active)
What problems is the product solving and how is that benefiting you?
Time savings
Cost Savings
repurposing of hours,
business continuity planning
Recommendations to others considering the product:
Great, product, with future potential but make sure you understand the limitations first


    Information Technology and Services

This is really nice & well mature product in market.

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
We can handle this product very easily for below point of view.
1) Infrastructure & installation
2) Handling the Platform
3) Quick learning & easy for power user
4) Well mature product in market
What do you dislike about the product?
We cant able to integrate any third party product like ML platform, I think AA has to make it faster comparing to other product for adopting new technology.
What problems is the product solving and how is that benefiting you?
We are using this product to resolve structured data use cases.


    Banking

Powerful platform that is enterprise grade, secure, and flexible

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The Control Room interface is easy to understand and the Creator platform is flexible to cover almost all our automation needs thus far. The newest versions are exciting and it's clear there are significant investments to drive more features and usability for all types of IT and business users.
What do you dislike about the product?
As with most businesses in high growth stages, the support organization needs to staffed with skilled resources and escalations handled appropriately.
What problems is the product solving and how is that benefiting you?
Enabling our employees and removing mundane work. This is a key capability for our company to create a flexible digital workforce
Recommendations to others considering the product:
Make sure you have a dedicated team to focus on the initial rollout and sprint. Executive Support, Change Management and a Center of Excellence are all required for success.


    Insurance

automation anywhere is very good tool

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
I like I automation anywhere different commands
What do you dislike about the product?
windows compatibility issues for automation anywhere
What problems is the product solving and how is that benefiting you?
insurance side reducing manual effort using aa
Recommendations to others considering the product:
yes


    Automotive

Good Product; But Could Use Improvements in Training

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
It is a helpful tool to complete very basic repetitive tasks
What do you dislike about the product?
Lack of proper training for brand new users or if there is, it's difficult to find. I wish there was a course with real basic examples of how to create bots that do common tasks. It would help if there was very basic step by step training to get you started. Oftentimes when creating a bot I would be confused on something but don't know where to look for answers. Some training videos are very long and aren't too helpful
What problems is the product solving and how is that benefiting you?
AA helps with repetitive mundane tasks that would otherwise take me and colleagues a lot of time to do so it has saved us many man hours.


    Information Technology and Services

Seasoned and senior RPA Consultant focussed on BFSI market

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use product. I really like it recording and cloning capabilities that makes the implementation much faster. I also like the community forum where I can post questions and get a quick response as well as metabots that are made available there.
What do you dislike about the product?
Lot of work still needs to be in IQBot side, specially on how it handles unstructured data - such as hand-written documents and unstructured or semi-structured documents. Optimization of bots (outside of Bot Farm) is another area of concern for me.
What problems is the product solving and how is that benefiting you?
Automation of any back-office or one-office work being done in Banking, Healthcare and Insurance industries. The focus has been in reducing financial cost/ losses, improving end-user experience, reducing average turnaround time and improving human value.
Recommendations to others considering the product:
I would highly recommend Automation Anywhere for the ease of use of the product as well their focus on the future. They are one of the two vendors who are defining the future of RPA and AI in back-office automation.


    Retail

Great product

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The AA products are really intuitive to use. No dedicated developer skills needed. A lot of drag & drop functionality that really eases the usage.
What do you dislike about the product?
The SAP integration shows room for improvement
What problems is the product solving and how is that benefiting you?
We've been able to automize a pilot process that was consuming 0,2 FTE before.