Reviews from AWS customer

37 AWS reviews

External reviews

5,722 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Chenchu Kartheek T.

Great RPA product with ease to work

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
It's a great product in terms of learning and applying the RPA solutions. Good secure product and our most clients likes it's ease of automation and robust technology. It's highly recommended RPA product which continously improvising its capabilities by means of advance machine learning techniques in solving the problem to handle semi and unstructured data. And it's learning platform and aapeople is awesome.
What do you dislike about the product?
Can increase more strong Aa support in solving issues with IQ bot and other aswell.
What problems is the product solving and how is that benefiting you?
It's helps us in automating legacy applications and excel operations which increased our productivity. Automating internal review system which increased strong relation within the team.
Recommendations to others considering the product:
It was great product in RPA which boosts your productivity and effort.


    Abhishek D.

Best tool in the market

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
This tool can be used to perform your daily mundane tasks which are repetitive in nature with utmost ease and error free method.
What do you dislike about the product?
Very nice product to use. Helpful tool highly integrated. this product requires more reliable debugging mode
What problems is the product solving and how is that benefiting you?
I solved the problems like data entry which is done in SAP, systems , web applications etc
Recommendations to others considering the product:
This is the best and cheapest tool ion market


    Jayank K.

Easily automate the monotonous

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Automation anywhere is easy to use and can be learnt by even beginners to RPA in a really short amount of time. The ROI is great and analytics option provides business insights which were not possible earlier.

User friendly UI and the capability to monitor bots and extract various business insights.

Drag and drop features allow non technical users to change the bots to there liking without the help from the RPA developers.
What do you dislike about the product?
There is nothing much to dislike but they can work on improving the following things in the upcomming veriosn:

The citrix/VPC is either hit or miss and not all features work as expected.

There is no option to print the variables in most modules
What problems is the product solving and how is that benefiting you?
Solving day to day recurring and tedious tasks and removing the human errors and the required work force which can then be used to perform other non monotonous tasks


    Tim L.

Working hard to change the way we work.

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
The innovation curve is steep driving innovative solutions for customers.
The Developer UX is solid with drag and drop functionality that is getting easier and easier to use.
The training support is really decent , which makes for a easy enablement journey.
What do you dislike about the product?
The problem is the steep innovation curve which means a heavy learning and investment curve for developers and solutioneers. Keeping up is not easy.
The level 3 support is not always easy to access (albeit when accessed, the team are great).
What problems is the product solving and how is that benefiting you?
Simple mundane tasks are being automated. Saving money, driving better time utilisation & cutting costs.
Recommendations to others considering the product:
Work with a solid vendor
invest in training
start simple, then scale after you have learnt.


    Erika M.

Awesome Tool; User Friendly; Easy to learn

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is very user-friendly, it is simple and easy to learn. It provides many inbuilt features as well. It is very helpful when it comes to executing manual tasks that is consuming too much time, making a big difference in time consumption and users will be able to allot their time in other tasks that they need to work to. 😊
What do you dislike about the product?
Excel gets laggy sometimes, needs to improve excel commands as well.
Implementation can be rough for small companies because of its cost, not all company can afford it.
Needs improvement in capturing image from the desktop, colors are bit difficult to distinguish and more likely to terminate the execution.
What problems is the product solving and how is that benefiting you?
Automation Anywhere is cost saving, because we don't need to put too much effort and human resources as well in one repetitive process and make Automation Anywhere do it with minimal time. Human errors can be minimized too especially from typing or requiring input from the user, it can run with or without human interaction.
Recommendations to others considering the product:
I would highly recommend this tool because of its features. It can be used and automate rule-based and repetitive processes. It can work seven times a week with minimal supervision or human interaction. Very reliable and easy to use. As a first time user of Automation Anywhere, I didn't find it's features and tools hard to learn. Automation Anywhere is highly accurate and not prone to errors.


    Information Technology and Services

Best till date UI and activities

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Object cloning activities which provide all in one tasks.
What do you dislike about the product?
cannot handle coding languages like c# or other coding
What problems is the product solving and how is that benefiting you?
all Business proccess
Recommendations to others considering the product:
Best tool in industry till date


    Lakshmi Neeharika P.

Automation Anywhere is good for developing robust Bots

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
I have been using Automation Anywhere for the past one year. The stabilities of ther bots developed in Automation Anywhere is amazing. The best thing I like about automation anywhere is that the Metabots and IQbots. Metabots need very minimal change if we need to reuse in any other part of the code and thereby we can save lot of time. IQbots in AA is amazing for invoice related automation.
What do you dislike about the product?
I didn't like the user interface of automation anywhere tool because it's not user friendly. The training videos of Automation Anywhere is not upto the mark and also the forum is not active. Lack of .net functions and commands sometimes result in some limitation of bots
What problems is the product solving and how is that benefiting you?
I'm using Automation Anywhere for invoices related usecases. The IQbot feature of Automation Anywhere is good and if we feed data in a certain pattern the bot will learn and process invoices with minimal error. The control room feature is really useful we get bot insights and in dashboard we will get the overall status of all bots. The credential manager option in control room is very useful and I'm using same credential for different bots which is running in different virtual machines and in case of any credential change I don't have to login to that particular machine instead in control room I change the credentials. The schedule feature of control room is really good and I'm scheduling the bots in different time zones as per the requirement of my clients. Overall I can say there are lot of benefits for Automation Anywhere which is making a huge positive impact in my organization
Recommendations to others considering the product:
If you are planning to build a robust bots Automation Anywhere is the best tool.


    Mareeswaran D.

User friendly and approachable for any software

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
It's very user friendly and any one can learn easily and start automation in the basic level. Handling is very easy even if we have many scripts. Specially the IQBot is doing the best, however the AI can be improved in a better way.
What do you dislike about the product?
IQBot does not fullfill the entire requirement, in many cases we have handled the situation using VB script only it's bcos of some time document issue and some times the BOT is not handling the pages completely to extract the data. AI and ML logic can be improved here to handle in better way.
What problems is the product solving and how is that benefiting you?
We have automated many business process and some complicated process as well...like Supplier onboarding process, MTR validation process, Supplier Quote Analysis, SGW Process automation. In terms of benefits yes we have realised the cost and time savings in terms of resources and also BOT will take care these things automatically and there is no dependency for human.
Recommendations to others considering the product:
AA is a user friendly and any one can learn easily and adopt this tool for automation.


    Paras K.

This is the best, simplest and strongest RPA tool among the top 3 RPA tool

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Best thing which I like in AA is it's simpleness along with the power to do beyond the limits. It is the easiest RPA tool I have worked on while comparing top 3 RPA tools.
While talking about it's commands it is very easy to use, I train one of my colleague who don't know anything about automation or even he is not aware about coding and all.
What do you dislike about the product?
I love AA and there are multiple reason for so, but there are multiple things which I want to be improved.
1. Excel or DB session must be shared across sub task like variable mapping.
2. Delete row option in SQL Query .
3. Something like Parallel activity in UIPath.
What problems is the product solving and how is that benefiting you?
I have automated three 5 process in which I have created 8 bots all are having a strong impact, but I would like to discuss 2 process in which AA does fabulous job.
1. Refund Processing - Due to Corona virus all the airlines and hotels were facing huge cancellation due to which they have unmanageable workload in there back-office, we deployed our AA bot there to make things possible. Our bot worked 24*7 and done all the refunds which were pending from long time. AA helps us to create bot in less than 36hrs and deploy it on production because of it's simple and strong commands.
2. B2B Contract Loading - One of the biggest hotel chain having huge backlog of contract loading because of which they can't accept booking of hotels, we had very short time to upload this huge data to prevent them from huge loss and there AA plays big role and we have achieved the deadline successfully .
Recommendations to others considering the product:
Just go for it you will find it strong, simple and most important continuously upgrading.


    Ankit S.

It reduce human dependency and features are good

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
The best thing i like is reduces human dependency and its less time consuming ( someone can run the process at evening and go home and till next day he comes process output is given)
What do you dislike about the product?
the dislike thing is sometimes object cloning option it doesn't click as the system OS changes the automation anywhere has this problem.
What problems is the product solving and how is that benefiting you?
we are having 20 process in automation anywhere each process is of trading and benefit is that the human dependency is less.
Recommendations to others considering the product:
try automation anywhere in your process