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Reviews from AWS customer

36 AWS reviews

External reviews

5,718 reviews
from and

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4-star reviews ( Show all reviews )

    Nidhi S.

Amazingly put up

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere did not just provide insight to the RPA processes and the benefits of applying it but it also helped get a process description on all the methodologies on the flow of design of its concept to deliver products with low manual process interventions.
What do you dislike about the product?
The lessons could have provided read-up ppt or documentation of the ongoing training too.
What problems is the product solving and how is that benefiting you?
We are seeking to apply it in our project for future delivery of components to production.


    Nithya S.

Been using AA since a year now and it is one of the best automation tool!

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
The upsides of AA I see is its capacity to allow us build a robust bot. I have seen the processes being automated in multiple tools but when we actually built one on AA it had the wonderful robust bot. The client definitely agreed in a single go that AA was it!
What do you dislike about the product?
The least helpful feature at this point for me is the OCR. We have a business case where the bot has to read a handwritten comment/number and make an entry in the web portal. I would really like AA to improve on this feature.
What problems is the product solving and how is that benefiting you?
We have solved many different problems using AA tool. We have automated multiple processes that spans across multiple departments from HR to Operations. The biggest problem that AA helps me solve is getting the mundane and repetitive processes automated. The major benefit that we have reaped out of this is the workforce can focus more on decision-making and creative aspect of their job since there is no more anything called as "backlog".
Recommendations to others considering the product:
If you are confused to choose a automation tool, instead of reading through reviews (for/against) I suggest people to create a POC for the process in AA. The result speaks for itself.


    Verified User in Information Technology and Services

Automation Anywhere is cool RPA tool

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
We are using Automation Anywhere for automating few mundane repetitive tasks in our project, earlier doing automation was challenging, after using user friendly RPA tool like Automation Anywhere automation has become easy.
What do you dislike about the product?
I feel fonts are bit small and GUI can still be improved, apart from this it looks good.
What problems is the product solving and how is that benefiting you?
We are trying to automate our reporting and ticket creation work using Automation Anywhere.
Recommendations to others considering the product:
If you want to automate your tasks easily without much efforts, go for Automation Anywhere, one stop solution for your automation needs.


    Suresh B.

Experience with AA

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
As compare to other RPA tools Automation Anywhere as most of the advantages to automate any kind of process. Initially when we want to automate any web application that application need to available then only we used automate but after introduction of Metabot this issue got resolved if you capture once we can use same screen anytime and we can automate. Previously we used to automate only structured files but recently Automation Anywhere introduced latest version of IQ bot with that we can able to automate non structured PDF s too.
What do you dislike about the product?
As of now I don't have any negative opinion on AA but while using Citrix Automation, accuracy of process is not up to the mark. Because mostly when we are doing Citrix Autoamtion, we able to go with only OCR , IR and keystrokes only. Basically they will depends on position and previously captured screens. Due to this We didn't get much result. We requested AA support team to upgrade Citrix Automation command. So they did in latest version of AA.
What problems is the product solving and how is that benefiting you?
I have automated so many process by using AA with that I reduced the AHT of the process and business got the best FTE benefit. As of now I have automated all different types input processes like Excel,CSV, notepad, XML , Windows applications and web applications too. Initially when I started development with these input application faced some issues but finally I done in a best way which resulted in good profits to the business and got the best opinion on company too.
Recommendations to others considering the product:
Among all RPA tools I can say AA is the best tool that can give more product benefit.


    Information Technology and Services

One stop approach for Automating Business

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
I have been working at Automation Anywhere full-time for more than 1 years. Automation Anywhere is the leader in Robotic Process Automation (RPA),Design and define RPA strategies for SAP with AAE is best thig in AAE. From Cognitive Capability and Re – usability point of view Automation Anywhere leads the way.Client server architecture is much better than other tool in market. Thanks for being there :)
What do you dislike about the product?
we need to use DLL file to run functionality but the difficult part is to get those DLL file where as in other tool it is not recommended that to use DLL.
What problems is the product solving and how is that benefiting you?
Currently solving critical and tedious work/business process for SAP by automating it . Also working on Invoice management system using OCR provided in AAE.
Recommendations to others considering the product:
Do not think that this is not like programming,but you need to understand scripts, you need to understand the users, the environments in which you work


    Information Technology and Services

The overall expericence was very nice, i mean in a short time one can learn and achive many things..

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
How well they have consolidate the different modules in few topics... its good and very easy to pick up points and learn them and the UI is also very user friendly ...
What do you dislike about the product?
There nothing which i dislike as such in it but i would prefer more knowledge in AI domin
What problems is the product solving and how is that benefiting you?
Actually, i am working in automation team in my company, so to get more firm hands on it i took this training, and now it have solved all my doubts


    Malligaarjunan L.

Simpliestic

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
Using AA is comparatively easier than other RPA vendors, AA ui is simplistic and debugging is more advanced than other vendors, scheduling the bots is easier and use of control room is simple.
control room ui simple and brief.it shows the performance of each bot such as failure and success rate.
What do you dislike about the product?
if we change a variable name then we need to manually go and change the name in respective commands which is time consuming.
What problems is the product solving and how is that benefiting you?
we have automated nearly all the platforms using AA which satisfied us.
Recommendations to others considering the product:
recommended to most of the companies regarding AA which is easy to use and implement


    Peerzada Waseem H.

Understanding Bot types and functionalities

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
The simple and user friendly training material available without any complex coding, the explanations are dynamic and truly suits to anyone who has some inclination towards innovation and automations, the support is awesome and building a bot is really a cake walk with Automation Anywhere, we have lot many projects in pipeline and are about to implement our first RPA automation in production this month, I am sure after you give it a try you will agree with me that it is lot more easier than it looks.
What do you dislike about the product?
There isn't anything as such to dislike, the team has done an awesome job in building up the module, however there is too much of information to consume, and yes, learning has no end, the Bot functionalities keep you occupied and amazed all the time.
What problems is the product solving and how is that benefiting you?
I am almost near completion of my first Automation using RPA (AA Platform), and we are working to develop the bots to post Journals in Finance and accounting, we have created bots, trained them given necessary access and tested, it is so amazing to see the outcomes, it is just like a magic, you just lock your system and someone is already working in the background, we are rolling it out this month onwards on production and I so look forward to its successful execution.
Recommendations to others considering the product:
Must go for it if you are looking for automations and improve your ways of working, enhance efficency in your current operations


    Ranjith S.

Easy to learn, Implement, Easy environment setup and Strong community support

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
The security feature, Simple architecture and plenty of learning resource are available. The learning resources available in Automation Anywhere university is well explained and free of cost. Another thing is the Bot store there are many readily available bots are there we just have to download and start using it most of those bots are free.
What do you dislike about the product?
Cost when compared with the other tools available in the market this tool is little costlier.
What problems is the product solving and how is that benefiting you?
Invoice processing using IQBot from different vendors. The manual process is reduced to 30% and the processing time is reduced to 10%.

Invoice generation - Oracle EBS Data entry process is completely automated. The bot will preform all validation and verification then generate the invoice. After the implementation of this bot, data entry accuracy and the manual process is eliminated. It saves 12 hours of data entry work which is taken care of 2 people.
Recommendations to others considering the product:
Developer: Big developer community, Community edition and free learning materials.
Enterprise: Easy to implement, Scaleup and bot moditering ;


    Computer Software

Great Tool and Easy To Use

  • May 24, 2019
  • Review provided by G2

What do you like best about the product?
It is very much user-friendly and one can learn it in a span of a month. It is a Powerful tool.it requires no syntaxes/programming concepts. Distribute tasks to multiple computers.offers scriptless automation
What do you dislike about the product?
Bot is limited to the speed of the application.
Tasks that require judgments and creativity can not be automated.
What problems is the product solving and how is that benefiting you?
It is flexible, easy to understand. Uses SMART Automation Technology. Rapidly Automates complex and complicated tasks.Distribute tasks to multiple computers.offers scriptless automation.
Recommendations to others considering the product:
Its the best RPA tool available in the market with plenty of free tuntorials to learn from and get certified.