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Reviews from AWS customer

36 AWS reviews

External reviews

5,718 reviews
from and

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4-star reviews ( Show all reviews )

    Information Technology and Services

Automation Anywhere: A platform for the digital workfoce

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
The most useful features of Automation Anywhere are the quick start capabilities and the extensive commands available. The commands provide users with multiple ways to perform automation beyond a traditional, narrowly defined set of use cases. The ease of use allows for quicker adoption and creation of the product.
What do you dislike about the product?
Automation Anywhere could improve reporting back to the control room. The communication between the bot runners and control room for metrics gathering needs to be more seamless. Additionally, there needs to be more reporting capability to sysadmins regarding bot runner up time and availability.
What problems is the product solving and how is that benefiting you?
We have reduced the manual effort of our bd community by automating solicitation distributions. We have also relieved our HR team from the manual effort of uploading and tracking documents in our HRIS.
Recommendations to others considering the product:
The main recommendation would be to practice before you deploy. Take small use cases that are easily defined and understood, and build those automations first before attempting to automate large, complex processes.


    bill w.

Cognitive computing and RPA

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
IQBot and their latest 6.5 version. It makes true cognitive computing easier to implement.
What do you dislike about the product?
Technology is moving so fast, it requires you stay up to speed in a fast pace environment.
What problems is the product solving and how is that benefiting you?
A/R and A/P processing from multiple vendors and clients. Straight Through Processing rates are improving above industry averages.


    Computer Software

AA is helpfull in developing my bots

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
I like some of the features of AA like excel as a Database, PGP.
What do you dislike about the product?
Email automation as I felt it has limited options to scan through emails.
What problems is the product solving and how is that benefiting you?
We are automating repetitive task and giving FTE benefits.


    Computer Software

R.P.A Review

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
The direction for the software is very direct and to the precise point of utilization. This software is better to using when creating a system that can running the bots during the testing phase, then using them to creating more efficient means of there usages.
What do you dislike about the product?
Some of the older versions software conflicts with the new and current updates given for the others. I believe that a system overhaul should be implemented, to help improve the structuring of the new bot system transitioning process.
What problems is the product solving and how is that benefiting you?
I'm currently resolving the matter of correct invoice problems, I'm using creating better and more efficient ways of transitioning to automated methods of handling.
Recommendations to others considering the product:
If you have any questions about any of issues of any kind, please contact the facilitator and speak with them about any issues of any kind. Then contact the R.P.A Administrator to get recommendations about any further actions to be taken.


    Information Technology and Services

Amazing RPA tool to play with less technical knowledge

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
I have realized that Automation anywhere is the best RPA tool and it has the capability to automate the complex process, Javascript enabled menu and it is one of its kind. I have used it for a business case to fetch daily reports from an ERP system and send the mailer to the users.

This tool will record your screen co-ordinates and analyze the icons and repeat the activity you have done like magic. User-friendly UI and easy to understand.
What do you dislike about the product?
Slow response during recording
Application is a bit heavy to load in old computers
What problems is the product solving and how is that benefiting you?
It has reduced most of the manual reporting and mailing work and saves a lot of time to the client. I have realized Automation Anywhere is more capable and it is not only for reporting and mailing. It is more than that. I am trying to explore more areas where I could include Automation Anywhere.
Recommendations to others considering the product:
It is one of the best RPA tool available in the market that will reduce your daily time-consuming work


    Information Technology and Services

it is a good platform to automate thinks

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
the best thinking i like is configuration part of the development tasks ,we can easily do the thinks
What do you dislike about the product?
everythink is working good need to do some more good documentation part
What problems is the product solving and how is that benefiting you?
we have automated all the thinks that we have requested for our companty


    Information Technology and Services

Automation Anywhere : The Next Technology

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere having lots of commands which can be use for development of various types of activities. It gives flexibility to use different commands for different issues. Development becomes easy when we are using tool like Automation anywhere.The control panel and bot scheduling is the best feature in Automation Anywhere. Automation Anywhere provide the features to solve the complex logic easily.
What do you dislike about the product?
Automation anywhere sometimes becomes complex in some cases.
What problems is the product solving and how is that benefiting you?
I am doing the automation development for the client and while developing various process automation anywhere giving flexibility to use its various features.By using this tool the efficiency of the work increased.
Recommendations to others considering the product:
Automation anywhere is the best to developed the processes which don't required human intervention. This can also be used by people who don't have coding knowledge. It's very simple to learn and also to develop the automation projects.


    Nitin B.

I have been using AA for nearly an year now. The experience has been great.

  • May 27, 2019
  • Review provided by G2

What do you like best about the product?
SMART Automation Technology : AA quickly automates complex tasks, with no programming required, and is highly reliable and accurate.
The object cloning feature is very helpful and powerful and the way you can move the mouse and either go to a particular point or go to an element is fairly easy.
The dashboard is also pretty interactive and informative.
What do you dislike about the product?
There have been a lot of memory and CPU usage issues. Sometimes the CPU's are running at 100 percent though the process is a simple one.
The architecture of AA is a bit confusing at the start.
The prices (licensing costs) are also little bit higher as compared to the competition.
What problems is the product solving and how is that benefiting you?
AA enhanced the digital workforce platform by easing and automating the operational processes.
We have automated the process of AD/ID generation and modification.
It has saved us a load of time and workforce. Additionally, the error rates have dropped significantly.
Recommendations to others considering the product:
It is a great tool and definitely one of the leaders in RPA domain.


    Swapnil S.

RPA - Automation Anywhere - Automate almost everything

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is easy to understand, with little technical knowledge & enough interest we can automate almost anything which is rule specific. Also, it do provide good training videos which are easy to understand, kind of self learning.

In 10x version, we need to add dependency at the time of deployment while in 11x version they are allowing to add dependency of a task while development itself which is a good improvement, it will minimise the risk of bot failure due to missing of reference files.
What do you dislike about the product?
Automation Anywhere doesn't support manual intervention(Like Work fusion), it should give some functionality in its coming upgrades. Also, sometimes control room take some time to refresh.
What problems is the product solving and how is that benefiting you?
Using Automation Anywhere we work on multiple areas i.e. Web browser, excel, etc. Mostly we are into process automation, so we are automating the manual process. Benefits in the sense it help to educe the manual errors, cost & time to do same repetitive work.
Recommendations to others considering the product:
Automation Anywhere is good software to do the process automation with good training videos.


    Information Technology and Services

Automation anywhere A360 adv and disadv

  • May 25, 2019
  • Review provided by G2

What do you like best about the product?
Client and CR are same in the A360 version, which gets differentiated by license, which was not the case in older version .

Also, it is packaged-based as well. If any issue with the package, we can always roll back to the previous version or the latest version to avoid breaking of code.
What do you dislike about the product?
While deploying the bot, it takes time to download packages the first time, which was not the case in v11. It will be difficult for developers to understand if they move from v11 to A360 versions. And when copying the code from one task to another, it is dependent on packages versions which require ensuring the performances of the packages are identical in bot task and then copy. But in v11, this was not the case.
What problems is the product solving and how is that benefiting you?
We are solving use cases involved in logistics, pharma , HR ,finance department , information and anlaytics department , health care department , service now , sap , banking use cases
Recommendations to others considering the product:
It's easy to use and understand . With know any scripting language will be cherry on the cake