What do you like best about the product?

1. It comes with many out of the box features and rest can be fulfilled using VBScripts and DLLs
2. Its a very comfortable tool for someone who knows basics of coding. A lay man may find it little difficult to use but as a developer I find it better compared to other AA tool as things are under control using basic programmings skills

What do you dislike about the product?

1. While working with SAP, we mostly need to depend on scripting as metabot also is not as accurate as scripts
2. Mapping of variables is a little painful, GUI should show the number of variables mapped at any point of time
3. Automation of excel addins can be improved

What problems is the product solving and how is that benefiting you?

1. We have integrated AA with Service Now and other Apps like web and maximo. It has helped in automating the full process from receiving tickets in SNOW to performing the actual task.
2. We have used AA with various functions in SAP which have resulted in 1 FTE saving who can now be engaged in other enhancement work
3. Various excel operations and web application validations, data entering have been automated

Recommendations to others considering the product:

I recommend it to anyone who would like to automate any task that is repetitive, complex and time taking

What do you like best about the product?

I most like to automate requirements using APIs. It is very easy to do that using AA. Previous workplace used other tool to automation processes, owing to fact that i know AA learning and working is very easy to beginner than other tools. In several months our team able to release 15 FTs and hope to release 80 end of this year.

What do you dislike about the product?

1. Need to improve several excel functions more. Because i notice if excel hang during automation, nothing indicate to identify particular excel is hanged.
2. And for small processes is is not suitable to add bot compare with the cost.
3. Its is little costly for small companies to start Automation

What problems is the product solving and how is that benefiting you?

Most of the repeated jobs are now run through AA. Order handling, Job creations, and other excel base automation.

Recommendations to others considering the product:

If you not use AA, try community edition and implement several scenarios based on UI or API. Commands and directions you can easily find on AA site.

What do you like best about the product?

Automation Anywhere tool is very simple to use. People who does not have any experience in RPA field, can easily learn and get the repetitive task done in one shot. In my company we are using Automation Anywhere tool very frequently for the repetitive tasks.
Even clients are very happy to see the things done in very short not with so much accuracy.I greatly enjoyed doing business process automation with Automation Anywhere tool.
A very well designed product for the one's who does not know coding. A very well appreciated.

What do you dislike about the product?

There are few things that i want to suggest , as currently i am using Automation Anywhere V11.0 version. There i have faced an issue with the Web-recorder which is still not working with Google Chrome.

What problems is the product solving and how is that benefiting you?

People who does not have any experience in RPA field, can easily learn and get the repetitive task done in one shot. In my company we are using Automation Anywhere tool very frequently for the repetitive tasks.
Even clients are very happy to see the things done in very short not with so much accuracy.I and my team are, greatly enjoyed doing business process automation with Automation Anywhere tool.
A very well designed product for the one's who does not know coding. A very well appreciated.

Recommendations to others considering the product:

The tool is best as you need to know about coding. Anyone can use it , it is that easy. Please use to avoid the daily work and automate the task.

What do you like best about the product?

Automation Anywhere is the best tool one it comes to automation and RPA (Robotic Process Automation). Unlike other tools automation anywhere is can easily handle PDF manipulation tasks such as data extraction, it is really stable tool to be used for PDF data manipulation and it is easy to learn compare to other automation tool. Once the development is done the automation will be stable and reliable to use in production.

What do you dislike about the product?

The Automation Anywhere can be hard to learn for some people as many other tools in the industry are easy to learn and they have drag and drop options which is less complex in comparison to Automation Anywhere. Automation Anywhere should also be used to get the PDF merging and un-merging option available and also the citrix automation needs to be more reliable and stable for automation. Overall the Automation Anywhere is the best tool so far in the industry to be used and it has a great future ahead .

What problems is the product solving and how is that benefiting you?

The Automation Anywhere tools is being used to automate various business processes and PDF automation. The PDF automation is the most for which it is being used. Apart from that various other SAP modules and SAP t-codes are also being automated through the Automation Anywhere tool.

Recommendations to others considering the product:

Automation anywhere is the tool which is really helpful in automation and automating process is easy when it comes to learning.

What do you like best about the product?

I liked the wide range of controls available in Automation Anywhere to work on different systems. It's capability to plugin scripts , helped us to automate critical processes. After upgrading to AAE v11 ,we are able to create more reusable components using metabots where we have more controls than earlier.

What do you dislike about the product?

Beside all these good features, object cloning fuctionality could be much stable and robust especially on web applications.

What problems is the product solving and how is that benefiting you?

We have developed many bots using Automation Anywhere. If we broadly categorize these bots, categories are : 1) Daily monitoring bots and 2) Service Request based bots.
We have many monitoring jobs done by different teams in their area. We have tried to automate most of these daily jobs.And these bots are saving a good amount of man hour.
We have also automated few processes which we get through service requests. Some of these requests used to take 8-12 hours to complete manually.Now bot is processing these requests.

What do you like best about the product?

1. Working with excel sheets and mails is the best functionality to use.
2. Very helpful in automating desktop and browser applications.
3. Flexible and easy to learn
4. Automation Anywhere provides great support for our queries.
5. Flexibility of handling database
6. IQ Bot gives has very good functionality of how you can actually take unstructured data and then making the data available to the user.
7. Training documents videos are good

What do you dislike about the product?

Not able to create customize command in AA

What problems is the product solving and how is that benefiting you?

1. Reading the excel without opening the excel sheet using Database commands.
2. Easy to automate web applications by recorder.
3. Reading text from pdf document
4. Extracting table from browser and maintaining log for the same.

Recommendations to others considering the product:

Easy to use, lots of commands.

What do you like best about the product?

Automation anywhere is very friendly to use, even with basic knowledge of computer programing you can be an expert, BOTs are very easy to deploy and automationanywhere can be used in any buisness area,
It has been an amazing journey so far with Automation Anywhere , The tool has amazing visual capacity and specially PDF reader is an example of how much effort has been put in to build this tool.

What do you dislike about the product?

Automation anywhere queue structure can be improved, Multi BOT architecture is very difficult to implement, Control- Room reports can be a little bit tweaked for BOT time-span, so that an end user with little knowledge of tool can understand the process

What problems is the product solving and how is that benefiting you?

We are currently reforming telecom with Automation anywhere Digital solution
Automation anywhere was a huge success for the client and they are happy with the speed of BOTs and deployment mechanism

Recommendations to others considering the product:

Please get to read the community blogs , In case you cant find help please go ahead with the AA community
Get to setup SVN it is very important for your library.
Get to know the queue structure for 11.X
Get to know the standards of implementation
Coding standard must be implemented as it is a very important thing that has not been consider by most of the developer

What do you like best about the product?

Ease of development, training, available bots for reuse

What do you dislike about the product?

Confusion around version 2019 vs v.11. I was not able to make v2019 cloud based trial environment in my laptop. The errors I got were not self explanatory, nor answered in the community properly.

What problems is the product solving and how is that benefiting you?

I just tried for demo purposes. I am planning to test other RPA solutions to see which one is the best.

What do you like best about the product?

The best thing in Automation Anywhere it's very easy to use and understandable compared to other tool RPA tools in the markets. And mostly all tasks are done with the help of provided commands in Automation Anywhere.

What do you dislike about the product?

I have seen most of the commands which Automation Anywhere doesn't have. But UiPath have all the commands which makes works easy and feasible.

I am mentioning the points which Automation Anywhere should provide in the community edition.

1. Data Table command which are not available like Build Data Table, Filter Data Table, Remove Column, Add Row there are many sun-commands which are really useful and important to automate daily task. If you can see this command is available in UiPath.

2. As far I have seen in Automation Anywhere most of the commands are not available. Like Get Text, Get Attribute, Get Position, Get OCR. Only we have single command Object Cloning which most of the time not working.

3. Selection of selectors is quite difficult and confusion. If you see same in UiPath it's very-2 easy and reliable. UiPath provides the big window to select the selector of any elements.

4. Automation Anywhere doesn't have the command like Path Exist, Element Exist, Folder Exist, Image Exist in UiPath separate commands are giving and very easy to use instead to use in Automation Anywhere.

5. I want to see Exist Element command in Automation Anywhere this activity is available in UiPath I considered this is the most important activity to automate.

6. Retry Scope command is not there like ex. If I want to click a button multiple time till is click the right button.

7. Select items command is not available like in a drop down menu we can directly select the particular item which we need to select.

8. I want to see the more options in click command, like click image, click text, click button.

9. I want to see a one command which directly kill the process.

10. A2019 Web based community edition is very slow while executing and not comfortable and reliable to use. It's quite difficult to use and understand the command name and now they have changed the name of most of the command, It's more workflow wise. I love UiPath they have made this in a organized way which very simple to use and implement.

I want to see if Automation Anywhere make the development studio like UiPath.

This are not dislike points I want Automation Anywhere need to improve a lot in their product. As a developer I have put my own point what are the things which really Automation Anywhere needs to improve.

What problems is the product solving and how is that benefiting you?

A2019 Web based community edition is very slow while executing and not comfortable to use. Quite difficult implement in real time project. Totally changes in Desktop version command but n web based workflow why?

Recommendations to others considering the product:

First choice is UiPath second is Automation Anywhere. Because UiPath is very easy and almost all the activities are available in studio to automate any task.

What do you like best about the product?

We are using Automation Anywhere to help automate manual, mundane, repetitive tasks within our organizations across many LOBs. The learning curve is pretty low and is easy to adopt widely.

What do you dislike about the product?

It would be beneficial if it can be used to work across applications on hybrid cloud network at scale.

What problems is the product solving and how is that benefiting you?

We are using Automation Anywhere to help automate manual, mundane, repetitive tasks within our organizations across many LOBs. Saved many seat minutes in our operations and service fulfillment teams per day.

Recommendations to others considering the product:

Great tool to automate mundane and repetitive tasks