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Reviews from AWS customer

36 AWS reviews

External reviews

5,720 reviews
from and

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4-star reviews ( Show all reviews )

    Dharmeesh M.

Making Life Easy

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
There is no much coding, People without coding knowledge also can design the process and make it work.
What do you dislike about the product?
The ip address is registered as bot runner and other roles, for developing and testing time it is difficult
What problems is the product solving and how is that benefiting you?
Email reading, Excel data manipulation and data extraction


    Computer Software

This is a very good technology to learn and it can automate end to end business

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere Enterprise is a user-friendly software that even employees without previous IT training can use
What do you dislike about the product?
Companies that automate their processes have the capacity to generate more jobs?
What problems is the product solving and how is that benefiting you?
It enables visibility and control of all workflows and tasks, providing status reports of completed processes, in progress and incoming tasks..
Recommendations to others considering the product:
Yes its very good


    Harshit M.

Tool to the Future

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
The tool is very easy to grasp and start automating complex solutions, many features like triggering Bot by File/Folder creation is what I don't see in any other RPA tool. The PDF reading capabilities are exceptionally great and Looping is far more easy than any other tool.
The Tool works fairly well with Health Management Interfaces and supports a great feature of creating deploying metabots to any machine.
AA Support network is also string and very helpful whenever we get stuck with any such issue.
What do you dislike about the product?
The line by line structure of code makes it difficult to find commands in case of debugging, although line number in AA player compensates by sometimes it is difficult in larger codes.
I wish AA added some cognitive features for the AA player healthcheck which could suggest in case of AA player failure issues, which we have faced frequently.
What problems is the product solving and how is that benefiting you?
Mainly we automate Health Industries operations which use EHR tools(windows based)
Excel Automation and CSV logging is one of the few things come along with it.
Web Based Automations for Clients.
Recommendations to others considering the product:
Great RPA experience and easy to implement


    Information Technology and Services

it was a rich experience

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
it was amazing 2 days, lot of learning. i was really impressed about the Bot creation using Robotic Process Automation. i enjoyed every minute i have spent in automation anywhere. Automation Anywhere is a developer of robotic process automation software. The company's product, Automation Anywhere Enterprise, caters to enterprises looking to deploy a digital workforce composed of software bots that complete business processes end-to-end.i have automated some of the reports which have saved lot of efforts and time. in specific, some weekly report related to the weekly performance of team, revenue and backlogs are automated using automatiion any where. it helped me a lot in meeting weekend timelines.i have automated some of the reports which have saved lot of efforts and time. in specific, some weekly report related to the weekly performance of team, revenue and backlogs are automated using automatiion any where. it helped me a lot in meeting weekend timelines.i have automated some of the reports which have saved lot of efforts and time. in specific, some weekly report related to the weekly performance of team, revenue and backlogs are automated using automatiion any where. it helped me a lot in meeting weekend timelines.
What do you dislike about the product?
there is no specific thing that i did not like in Automation Anywhere
What problems is the product solving and how is that benefiting you?
i have automated some of the reports which have saved lot of efforts and time. in specific, some weekly report related to the weekly performance of team, revenue and backlogs are automated using automatiion any where. it helped me a lot in meeting weekend timelines.
Recommendations to others considering the product:
Automation Anywhere can be considered for the day to day work to improve the productivity and accuracy. i have automated some of the reports which have saved lot of efforts and time. in specific, some weekly report related to the weekly performance of team, revenue and backlogs are automated using automatiion any where. it helped me a lot in meeting weekend timelines.


    Information Technology and Services

RPA S/W with perfect UI

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
The GUI of this software is just perfect. I find it very easy to find the functions!
What do you dislike about the product?
Handwritten documents are still giving a nightmare. Also, it is difficult to handle control room management. Also, it is a bit costly.
What problems is the product solving and how is that benefiting you?
I was working for one of the Mega US Telco, in which we were using AA for developing 100s+ of bots, to solve the service assurance issues


    Information Technology and Services

Top Tool for SAP Automation

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
This is my very first tool to automation, also it is easy to learn in short span of time also its provide various courses for RPA which will give knowledge about this tool. And also I will suggest best tool for automate any sap tasks.
What do you dislike about the product?
we can only run two scripts (java scripts, VB Scripts),
needed Accuracy improvement in Object capturing,
RPA only run when one sap window is open, it need to improve run even in multiple windows are opened.
What problems is the product solving and how is that benefiting you?
Daily Sap Tasks, It provide Easy scripting for automating sap,
And commands are very feasible during scripting of sap automation,
VB scripts is one of the best feature in RPA
Recommendations to others considering the product:
Best tool for SAP automation


    Akram ALi S.

Leading RPA tool in industry

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
I Have worked with so many tools in Automation. The best i can say is Automation Anywhere due to it's easy to use interface and centralized control room to monitor so many activities of bot and user.Drag and drop commands are easy to use and the integration of the taskbot with the metabot and iqbot is the best one by which most complex automations can be automated easily. Latest implementations in Automation anywhere version 11 like workqueues and metabot integration with taskbot with many commands in metabot is really the one of the best upgrade in this version.
What do you dislike about the product?
It's limitations of background running and autologin and other issues in citix and VDI which i didn't received any solution from AA support team. some AA technical support team associates with limited knowledge.Most issues reported by our team to AA has not get the fix but we got the work around for those issues ans closed. These should be fixed in the latest version or any hotfix should be provided so that these issues should be resolved permanently for which we need to explain most things to clients.
What problems is the product solving and how is that benefiting you?
Most complicated process which has complex excel and sap data manipulations have been solved by AA. Unattended bots are really the one by which most time and workforce reduced can be designed simply in AA with it's immense commands and lots of features.
Recommendations to others considering the product:
One of the best Automation tools available in the market with the latest features.


    Shashank T.

Powerful Automation Solution

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
The flexibility to use the product based on different roles makes it simple yet powerful tool to expedite the features across different levels. It has got different usage levels based on current roles and levels that one is working on day to day basis. It could be used by technical or even individual with basic technical knowledge. Most of the pre-built templates are ready to use and can be put to work with some required modification. Things can be done quickly as many of the things or features are already present on the interface. If you are switching your roles in the organization or outside, the trainings are really helpful with different levels of insights so that you can view your progress and track down the required efforts. If one is looking for transitioning their role or even from previous Automation solution or tool, this tool can be looked upon based on it's relying and resilient features. This has got everything for everyone.
What do you dislike about the product?
Sometimes it can take a while to process or find the best fit to a approach like if we need a simple surface automation or the complex script based system.
What problems is the product solving and how is that benefiting you?
Mostly the recursive tasks based on updating the statuses of different tasks and work items that are worked by team and incoming for us to work.
Recommendations to others considering the product:
Simple yet powerful to leverage your automation related queries that can be implemented across different levels based on different roles.


    Akshay S.

a2019 is good but it can be made great

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
The actions in a2019 are easy to use and improved. They have continuous improvements in the packages for each action. Custom packages can now be built with Java. Python is now supported. Some of the limitation of v11 are resolved here. I like the 3 installation options(on cloud, on prem and cloud enabled)
What do you dislike about the product?
Migration videos from v11 to a2019 should be shown. a2019 name should be changed to something more generic. Certification answers should be provided if one passes the exams. New upgrade/release or new feature should be notified in an email. More examples of Java based custom packages should be given. AARI and discovery bot uses cases should be made available for the developers to try and understand the concept clearly. IQBot should detect checkboxes more efficient. The run time window doesn't show the which step is running accurately
What problems is the product solving and how is that benefiting you?
A lot of time and cost has be saved by making the business process efficient and robust in the AR, AP, Banking sectors and so on.
Recommendations to others considering the product:
1st RPA platform to be on the cloud. Hoping this reason is enough to go for this tool


    Shajahan M.

Awesome AA

  • November 15, 2019
  • Review provided by G2

What do you like best about the product?
all possible commands are visible on the left panel where as in other competitive tools it is not equally visible or quick pick to build automation.
What do you dislike about the product?
one feedback on AA to improve is, it doesn't have strong data types which makes us to do many work-arounds or metabot. for example we are not able to find the date difference directly which is a simple requirement. if AA introduces a strong data type, it might take AA to next level.
What problems is the product solving and how is that benefiting you?
I have used AA for salvage status in insurance domain, payroll process in finance and many other processes.
Recommendations to others considering the product:
I strongly recommend AA with multiple reasons. Developers can be quickly upskilled with AA and no prior programming knowledge required. AA support team provide quick response and resolve the issues whenever required. apart from all, AA improves year on year.