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Reviews from AWS customer

36 AWS reviews

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5,719 reviews
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5-star reviews ( Show all reviews )

    Raj T.

Automation is made easy with Automation Anywhere A360

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
Automation Anywhere provides ready-made actions to be used by the developer by drag and drop to automate the business process that business users perform in day-to-day life. The rule-based and repetitive process can be easily automated using A360. a process like maintaining/generating reports based on records processed in excel, Creating sales orders in Oracle R12 business suite, Creating a service now ticket, etc.
What do you dislike about the product?
In the Cloud version, some of the packages have issues. We need to change the performance if we are facing issues. For example, i was trying to capture the element inside the Facets application, but it was not working in the latest recorder I changed the version to lower, and it worked. Later connected with Automation Anywhere support team they suggested updating the bot agent then it started working for both packages.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helped to automate the insurance claim processing by verifying the details from insurance DB and the claimed information. And the performance was 5x by bot as humans would take 4-5 hrs to confirm details as it involves multiple applications.


    Tauseef S.

Revolutionizing Business Processes with Robotic Process Automation (RPA)

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
RPA software gives enterprises a platform for automating repetitive processes and streamlining workflows. The following are some advantages of using Automation Anywhere in RPA:
Enhanced efficiency: RPA may automate time-consuming and repetitive processes, freeing up workers to concentrate on more challenging and valuable duties.
Increased accuracy: By automating procedures, RPA can lessen the possibility of mistakes and guarantee reliable outcomes.
Savings: RPA can help firms save money by reducing the need for manual labor.
Scalability: Depending on the size and needs of an organization, RPA can be scaled up or down.
Improved compliance: Using RPA, companies can ensure that their procedures adhere to rules and specifications.
Faster processing times: Compared to manual labor, RPA can process data and transactions faster, resulting in shorter turnaround times and more customer satisfaction.
Ultimately, RPA's capacity to automate time-consuming and repetitive jobs is its most advantageous feature because it helps firms run more efficiently, cheaply, and accurately. In the long run, this can assist firms in achieving their objectives more successfully and staying competitive in their field.
What do you dislike about the product?
Yet, just like any software product, Automation Anywhere may have some restrictions or drawbacks that users may encounter. The following are a few possible concerns with Automation Anywhere:

Cost: Automation Anywhere may not be cost-effective in all use cases and can be pricey, especially for small and medium-sized enterprises.

Dependency on IT: The installation and maintenance of Automation Anywhere may necessitate the engagement of IT specialists, which may lead to a dependence on IT resources.

Restricted versatility: In some use situations, especially if the automated processes are complicated or demand a lot of customization, Automation Anywhere may have limited flexibility.
Reduced human oversight: Automation can increase productivity but may also limit opportunities for human leadership, raising questions for some processes or businesses.

It's crucial to remember that these restrictions may differ based on the same use case and environment in which Automation Anywhere is being utilized. Overall, RPA offers more advantages than disadvantages.
What problems is the product solving and how is that benefiting you?
Below are some of the main issues that Automation Anywhere's technology can assist organizations with, even though the company intends to solve many difficulties connected to manual and repetitive work:

Time-consuming manual chores: Automation Anywhere can automate laborious manual processes like data input, extraction, and report preparation to free up staff members' time for more strategic and innovative work.


Manual tasks are vulnerable to human error, resulting in expensive mistakes and inefficiencies. By automating tedious and repetitive operations, Automation Anywhere can help lower the risk of human mistakes.

High labor expenses: When a company needs a lot of workers to complete a task, labor costs can be a significant expense. Anywhere automation can assist firms in lowering labor expenses


    Raj T.

Automation Anywhere A360 Bundle of all the stuff need for Automation

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
One of the best tools across the one I have used in RPA. Almost all the packages can be dragged and dropped to be used. with simple logic you can build the automation bots for automating any kind of applications. Access wise it is has a role-based access so based on requirement you can create a custom role.

Best thing is development is done via browser not client application. Just the bot agent to run and capture the elements
What do you dislike about the product?
Sometimes device gets disconnected and then need to delete and reconfigured it. it has the task bot history for the bots developed and modified it can be improved furthur by providing the option to go the version which we want as an development need
What problems is the product solving and how is that benefiting you?
Business need someone to help out for to do the daily processes which business people are doing manually, With automation anywhere the work/task which they are doing can be automated where it comes conditonal that can be easliy automated with the help of autoamtion anywhere it supports all types of applications to be automated very easily with drag and drop


    Maha lakshmi S.

Updated version for this generation

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Running bots and everything made easy.
And error message when bots were running and knowing where it is exactly happened in the bot. Having different type of bots.
What do you dislike about the product?
Everything is fine with RPA. WORK become easy to the analyst.
What problems is the product solving and how is that benefiting you?
Running the bots for knowing the exact error in the running application.


    Dharshan A.

Revolutionizing Workflows: An In-Depth Review of Automation Anywhere

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
1. The user interface for the RPA developers is quite good compred with other RPA tools.
2. A360/A2019 helps the developers and administrators to access a single platform that too in the web itself
3. So need to save the code in local everything will be getting stored in the cloud
What do you dislike about the product?
IQBot has few issues because of this further documents are not getting processed.
What problems is the product solving and how is that benefiting you?
With Automation Anywhere 360 or 2019 we were able to solve the repetitive tasks especially for the helathcare partner.
With this we were able to process the claims effectively and with IQBot feature we were able to extract the data from different sets of claims


    Arun Prasad M.

Automation Anywhere Product Review

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is one of the Leading and most reliable platforms available in the Market. It has some rich features and easy-to-use drag-and-drop commands, which could also be easily used by a Non-Technical user.
What do you dislike about the product?
The Product's Pricing has recently been slightly over the standard market price. Thus it isn't easy to attract new clients to use this platform. I want the Product Team to be flexible with the pricing depending on the region or the customer segment. Feature-wise, it has all the essential qualities to be the best Automation Tool in the Market Today; Pricing needs to be competitive.
What problems is the product solving and how is that benefiting you?
The tool resolves any repetitive, rule-based and redundant tasks done manually by the human being. It allows the company to hire people who can do creative/ Decision making and Value Creating Jobs. Companies no longer have to invest in People to get repetitive, boring jobs. It benefits both organizations as well as their employees.


    Divya J.

Automation anywhere

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Automation of daily basis mannual tasks.
Automation of comming emails to raise request in service now tool.
What do you dislike about the product?
Troubleshooting of errors when scenario fails in workflow
What problems is the product solving and how is that benefiting you?
Its easy our day to day basis work loads without mannual intervention.
It's used to automate repetitive tasks like raising repetitive request in service now tool for support purpose and tracking count of tickets.


    Neha K.

AA tool helps to reduce manual intervention every stakeholder which perform day to day activity.

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful activity using the AA bot was time reduction and reusability. Being a Technical lead makes it easy to develop the bot, as all the Commands (functionality) are easily readable.
What do you dislike about the product?
So far, any challenges related to the bot are quickly answered by the AA team. Also, any changes required will be taken up by the AA team to release in the new version
What problems is the product solving and how is that benefiting you?
All the processes which are done by the operations, including many teams built using the AA tool; this helps to improve efficiency, reduction of time and decrease the human error


    Nabinsha J.

Unleashing True RPA with AA: A developer's Perspective

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
UI of automation anywhere is the best I have seen in any RPA tool, especially in a360. The ability to drag and drop lines of code and the ability to see errors in lines while we program has given me immense confidence in my code and saved me hours of time. Compared to power automate and Ui path (which I have worked on), The UI of AA is the best.
What do you dislike about the product?
I wish there were a better UI for variables among tasks. To see list of variables in both the functions while mapping, And see which all are mapped and which are not rather than giving a dropdown to map only the one we require.

I wish there was a table with two rows showing the variables from both tasks, and we could drag and rearrange the table cell from every row to map them and keep some cells blank to no map.
What problems is the product solving and how is that benefiting you?
I have used AA as a part of my profession; I am an RPA developer. AA has enabled me to solve several problems very easily. Especially automation of legacy applications like Citrix, for which there is no GUI and user inputs are keyboard based. The ability to manipulate clipboard data with find, replace, trim etc., has enabled me and our team to automate those easily. And also, The cognitive ability of AA has played a vital role in automating Citrix.


    Nidhi J.

One stop solution for the Robotic process automation is Automation anywhere

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Easily used to automate any kind of web applications, Desktop-based applications even Citirx-based automation also can be automated with a simple setup of the agent.
What do you dislike about the product?
The coin always has two sides one is positive and one is negative. There are a few issues that we face while deploying the bot like being unable to download dependency or first-time deployment taking some time for the first run.
What problems is the product solving and how is that benefiting you?
tedious work processes which is repetitive and rule-based. To automate various applications like Oracle ERP, SAP, Service now, excel and many more. It provides drag and drop to get all the actions which you need. just a logic and you are ready to start an automation