We only use Automation Anywhere on the RPA site because our internal Automation Anywhere customers are varied. Since Automation Anywhere doesn't have an office in Turkey, our customers there work on UiPath. We are automating some business processes based on a checklist. Automation Anywhere is also used for a few OCR projects that involve scanning documents or images and extracting the information. We can automate those jobs with RPA technology.
Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,719 reviews
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External reviews are not included in the AWS star rating for the product.
Review on Robotic Process Automation
What do you like best about the product?
Automation Everywhere, like other RPA tools, allows computers to perform repetitive tasks on their own. It is like a computer friend that helps with daily tasks, saves time and reduces errors. The best thing is that you can teach this digital assistant to do different tasks without a computer. This just makes the job easier and less tedious.
What do you dislike about the product?
RPA is good at repeating tasks but can struggle with major changes in the way things work.
RPA is in principle ideal for repetitive tasks, but will not be successful at tasks that require decision-making, creativity or handling of situations.
RPA is in principle ideal for repetitive tasks, but will not be successful at tasks that require decision-making, creativity or handling of situations.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helps by automating repetitive tasks, like gathering data and creating reports, saving time and reducing errors. This makes my work smoother and lets me focus on more important things.
My experience on AA
What do you like best about the product?
Automation Anywhere is one of the best tools where RPA is well implemented. Also it is continuously growing, including the latest AI technologies.
What do you dislike about the product?
Latest bot updates are always getting pushed in Cloud version and that sometimes causes the bots to fail
What problems is the product solving and how is that benefiting you?
Automation Anywhere solves the monthly mundane tasks in the Finance computations. It is fast and gets things done on time
Business users can easily use the solution without any technical skills
What is our primary use case?
What is most valuable?
Automation Anywhere is user-friendly. Business users can easily use the solution to automate tasks like sending emails without any technical skills. Of course, you need some analytical thinking skills but don't need to know how to code. All the activities are in the tool if you want to replace or manipulate the text. While UiPath requires some development skills, any business user can use Automation Anywhere. It takes about 10 to 15 days to complete one process. If it is more complex, it might take around 20 days, but it's usually around 10 days.
You can automate any system within your environment. There are various systems that Automation Anywhere can integrate. You can use it for web, desktop, or cloud automation. There are no restrictions on what it can automate.
The training Automation Anywhere provides is excellent. Anyone can easily learn about the solution. They also have a free trial version that you can use online. If you practice daily, learning the solution takes about two or three months.
What needs improvement?
Automation Anywhere should make it easier for developers to manage queues and exception handling. The OCR component could also be better. We have had to use other OCR tools to get information from the account documents.
For how long have I used the solution?
I have used Automation Anywhere for four years.
What do I think about the scalability of the solution?
Automation Anywhere is a professional enterprise tool that can scale to meet all our business requirements.
How are customer service and support?
I rate Automation Anywhere support nine out of ten. We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day. We can schedule a meeting to solve the problem together.
Which solution did I use previously and why did I switch?
We also use UiPath. Implementing projects in Automation Anywhere is easier, but UiPath is more useful for DevOps. On the technical side, the two solutions are similar, but there are differences in the front end. UiPath is faster. Automation Anywhere runs a process in two seconds, but UiPath takes milliseconds.
You can develop any process with these tools, but our Turkish customers prefer UiPath because it has an office in Turkey so that we can take support in our mother language. Both of them meet our requirements.
How was the initial setup?
Deploying Automation Anywhere is straightforward. It doesn't take much time. All of the processes need some maintenance because the processes running in the system sometimes don't work. We need to rerun the processes or change the elements. We have a 17-person team, and three of us are responsible for maintaining. The time spent maintaining bots varies. Sometimes, the issue is easy to fix, but if you need to change the flows or do some development, it may take two or three days.
What other advice do I have?
I rate Automation Anywhere nine out of ten. It depends on your skill. I would rate it higher for non-technical users.
Improved analytics
What do you like best about the product?
Improved analytics, cost effectiveness
Improved productivity and reliability
Improved productivity and reliability
What do you dislike about the product?
Technical challenges and limitations
Over dependency on software leading to failures in case
Over dependency on software leading to failures in case
What problems is the product solving and how is that benefiting you?
Better quality assurance and accuracy in sap
Automation Anywhere- futuristic trend
What do you like best about the product?
For the past 4 years, AA is being a part of my life.
Almost all the versions and upgrades are witnessed.
AA is really a powerful tool that automates most of the maunal actions.
Ease to use.
Easy to suggest.
Usage frequency is high.
AA the furture tool.
Almost all the versions and upgrades are witnessed.
AA is really a powerful tool that automates most of the maunal actions.
Ease to use.
Easy to suggest.
Usage frequency is high.
AA the furture tool.
What do you dislike about the product?
I feel a minor dislike of AA will be its newer version AA360
Since it is cloud, and the DB is mainted at AA side, sometimes it feels difficults to perform a task and need to connect with Support for help.
Also thr new AA360 CR seems to having some missing functionality.
Since it is cloud, and the DB is mainted at AA side, sometimes it feels difficults to perform a task and need to connect with Support for help.
Also thr new AA360 CR seems to having some missing functionality.
What problems is the product solving and how is that benefiting you?
Repetative task can be automated eaaly.
Manualy actions are automated.
Excel related business activities are now under the control of AA.
Data extraction, quite easy with AA Feature.
Manualy actions are automated.
Excel related business activities are now under the control of AA.
Data extraction, quite easy with AA Feature.
Upcoming Era - Robotics process automation with AI
What do you like best about the product?
Various aspects of business operations are much more reliable now. After migration from version 11 to 360 there was a huge change in the interface and it is very convenient to use than the older version. 360 comes up with more advancements like machine learning and AI integration for more comprehensive solutions. The tasks are more accessible and offered more integration with cloud services this helps to improve time and storage than older version. Overall the 360 helps me to save more time than older one with less efforts maximum results are now generated.
What do you dislike about the product?
Some challenges are there while we implemented integration with existing systems and applications. Process control must be improved so that multiple users can do the enhancement and fix more easier. I felt like the process control must be some more optimised.
What problems is the product solving and how is that benefiting you?
With automation anywhere the repetitive tasks in business process can be automated with software bots. This tasks reduce our efforts in such fileds and it reduces the overall cost in business application. The bots are more faster and accurate with less error resulting in reliable outcomes. Many of our daily process are automated using automation anywhere and 24*7 the process are running, this helps our team to reduce our efforts for daily process and saves our time a lot. I am highly satisfied with automating such repeated tasks so that let the bot do their work and we can improve our insights and business.
Very helpful automation tool.
What do you like best about the product?
Best use would be the IQ bot in both v11 and A360
What do you dislike about the product?
Absence of Metabot function in A360, which was very helpful in V11.
What problems is the product solving and how is that benefiting you?
It automates all the manual work in IT and finance operations saving a lot of time.
A Powerful RPA Tool with Considerations
What do you like best about the product?
i personaly knows as the best of Enhance customer intraction
reduce costs,
advance feature providing
best security
reduce costs,
advance feature providing
best security
What do you dislike about the product?
I have reported facing the issue with the initial learning curve when using Automation Anywhere
lake of creativity
Magnification of problematic processes
lake of creativity
Magnification of problematic processes
What problems is the product solving and how is that benefiting you?
benefiting us by increasing productivity, minimizing errors, and allowing resources to focus on more strategic tasks.
The solution is cost-effective and significantly reduces the risk of errors that can cost the company lots of money
What is our primary use case?
My company uses Automation Anywhere to automate tedious processes involving large amounts of data. My job is to monitor the processes for errors and see what caused them. I address those errors and run the automation again. We only started using the solution a few months ago, so we're still exploring some potential candidates for automation. We are discussing and trying to build and define those automations based on our business requirements and existing processes. So far, we have integrated it with our ERP and other SAP solutions.
We have about 500 users at the company, but most of them are not building automations in the solution. They are indirectly benefiting from activities that are automated. Only about two or three employees are supporting the processes, but the rest are benefitting from the results. Automation Anywhere covers about three work streams.
How has it helped my organization?
Automation Anywhere is cost-effective and significantly reduces the risk of errors that can cost the company lots of money. The solution improves our time and cost efficiency. Automation can cut the time spent on these tasks in half or more in some cases. Sometimes, it might take a day to do something that automation can complete in a few minutes.
Before we implemented Automation Anywhere, we performed these tasks manually. It took a long time, and there were many errors. Now, everything is efficient, and there are fewer errors. If there's an issue, it tells you exactly where to find the problem and goes straight to it, so you don't need to investigate the whole process.
There are several use cases where we can leverage AI. One example is purchase orders that are there for maybe 100 or 120 days, but there is nothing happening with the order, so we need to close them. When we go into the system, there are thousands of purchase orders that are still open after years. Normally, we would need to close them all manually. We can use Automation Anywhere to close all the purchase orders that have been open past a certain date.
What is most valuable?
Automation Anywhere's error handling is its most valuable feature. It sends you an email when there's an error and helps you find the cause quickly. It walks you through exactly how you should handle it.
What needs improvement?
If you don't have a technical background, it's somewhat complex, but you don't need to have coding or software development experience, so it is easy in that sense. I am not technically inclined, and it involves many steps for a process to function properly. It requires a lot of work initially to design and develop a process. I find it somewhat challenging. If you take time to understand it, it's not too difficult, but it seems complicated at the beginning if you're not a technical person.
The time needed to learn the solution varies. Some of the processes are complex, involving four or five activities from start to finish. It's a lot of steps and can get quite technical. It might take a month or two to learn.
For how long have I used the solution?
I have used Automation Anywhere for six months.
What do I think about the stability of the solution?
Automation Anywhere is highly stable.
What do I think about the scalability of the solution?
I'm impressed with Automation Anywhere's scalability.
How was the initial setup?
I found the setup process to be somewhat complex because I don't come from a technical background.
What other advice do I have?
I rate Automation Anywhere eight out of ten. We recommend adopting Automation Anywhere. Using digital platforms to automate is efficient and cost-effective. Many tasks that might normally take a day or two can be done in a few hours. You also reduce the risk of human error. It's highly efficient and accurate.
Insightful automation reviews
What do you like best about the product?
Ease of use of the features it offers and intergations in the form of packages for almost all of the necessary applications
What do you dislike about the product?
It requires steep learning curve after a certian experience inorder to master the software and various features and fucntionalities due to the less documentation on advanced parts
What problems is the product solving and how is that benefiting you?
As we mostly work on document processing and report creations, Using AA automating the entire process is possible and inturn benifits in doing it erroneous
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