My main use case for Netskope is for SWG and reverse proxy.
We have used Netskope for forward proxy to protect from different malicious websites, malicious links, and malicious files so that we can secure our environment.
Netskope - Public Cloud Security
NetskopeExternal reviews
88 reviews
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External reviews are not included in the AWS star rating for the product.
Top-Tier Security with Room for UI Improvement
What do you like best about the product?
I really like the level of visibility Netskope One Platform provides into cloud and web traffic. It gives real-time insights into user activity, data movement, and application risk, which makes it much easier to enforce policies and protect sensitive information without disrupting productivity. The platform allows me to see what files are being uploaded or downloaded, whether the data is sensitive or not, what device is used, and the exact actions taken. Additionally, I found the initial setup to be pretty easy.
What do you dislike about the product?
The interface is a bit tricky for new users and navigating to the correct destination is challenging sometimes.
What problems is the product solving and how is that benefiting you?
I use Netskope One Platform for secure access to cloud applications and protecting data across SaaS and web traffic. It gives deep visibility into SaaS, web, and private app traffic, showing file movements and device use, helping enforce policies and protect data without disrupting productivity.
Strong Data Visibility and Control Across Apps and Users
What do you like best about the product?
Visibility and control over data across apps and users is really strong. Its pricing is also very competitive.
What do you dislike about the product?
It was complex to configure at the beggining, UI/UX could be improved
What problems is the product solving and how is that benefiting you?
Managing multiple security tools in just one place. It simplifies operation so much
Outstanding Security and Custom Policies for Every Role
What do you like best about the product?
Netskope offers some of the best security features compared to other clients available in the market. It safeguards organisational data with a high level of security and monitors employees' web activities, such as data sharing. Additionally, it provides different policies tailored to various roles within the company, ranging from trainees to directors. It is easy to use client.
What do you dislike about the product?
Sometimes, the Netskope client disconnects automatically. It might be that a high-speed internet connection is required for it to function properly.
What problems is the product solving and how is that benefiting you?
The real-time protection for web, cloud, and endpoints is effective. Monitoring user activity helps us maintain the safety and security of our organisational data. Assigning policies to users based on their roles is straightforward and easy to manage.
Unified Console Saves IT Team Time and Boosts Visibility
What do you like best about the product?
it provides visibility and control across cloud, web, and private app traffic , all from a single console. which helps IT Team to filter out and act accordingly, basically elimated lot of time for IT Team
What do you dislike about the product?
some configuration in Netskope is bit complax.
What problems is the product solving and how is that benefiting you?
Netskope Provide real-time visibility and data protection, which greatly reduces security risks and simplifies policy management across our Org.
Netskope One: Essential Visibility and Seamless Integration for SOC Operations
What do you like best about the product?
Netskope One provides comprehensive visibility and detailed control over cloud and web traffic, which is essential for today’s SOC operations. Its real-time threat protection and data loss prevention work effectively in hybrid environments. The integration with existing security tools is smooth, improving overall threat response.
What do you dislike about the product?
Netskope One provides robust security capabilities, but the initial setup and policy configuration may be challenging without dedicated support. Some user interface elements are not very intuitive, particularly when accessing detailed logs or generating custom reports. Integrating with certain third-party tools sometimes involves manual steps. Performance may fluctuate slightly during periods of high traffic.
What problems is the product solving and how is that benefiting you?
Netskope One provides detailed visibility into cloud and web traffic, helping us uncover blind spots in user activity and data movement. It supports incident investigations by allowing us to track communication across SaaS, web, and private applications, which helps us detect suspicious behavior more efficiently. With contextual alerts and comprehensive logs, collaboration between SOC analysts and other teams is streamlined, leading to faster response times and reduced dwell time.
Unified Security and Strong Performance, but Complex Initial Setup with Netskope One Platform
What do you like best about the product?
I like best about the Netskope One Platform is its unified approach, combining multiple security functions into a single, easy-to-manage platform. It offers strong zero trust enforcement with deep visibility across cloud, web, and endpoints, all while maintaining great performance and user experience. This helps simplify operations and strengthen overall security posture efficiently.
What do you dislike about the product?
One challenge with the Netskope One Platform can be its complexity during initial deployment and configuration, which may require significant time and expertise. Additionally, some advanced features might have a learning curve for teams new to integrated security platforms.
What problems is the product solving and how is that benefiting you?
Netskope One Platform solves the problem of fragmented security by unifying cloud, web, and network protection into a single, manageable solution. This eliminates gaps in visibility and enforcement, reduces complexity, and improves threat detection and data protection. As a result, it streamlines operations, strengthens overall security posture, and ensures safer access to cloud and web resources for my organization.
Netskope One provides visibility into the cloud, the web, and private app activity
What do you like best about the product?
Flexible deployment and seamless integration with most IT infrastructures
What do you dislike about the product?
Takes time for new teams to fully utilize due to the complex interface
What problems is the product solving and how is that benefiting you?
Securing our network and prevent sharing, also we are testing to see if we replace our current VPN
Simplifying Cloud Security with Netskope One
What do you like best about the product?
One of the main advantages of Netskope One Platform is consolidation. Instead of buying and managing separate tools for firewall, proxy, VPN, DLP, etc., organizations get everything in one place. This reduces complexity and improves response time to threats.
What do you dislike about the product?
For small to mid-sized businesses, licensing can be expensive, especially if deploying the full SASE suite.
What problems is the product solving and how is that benefiting you?
Data Leakage from Cloud and Web
Problem: Users may upload, share, or download sensitive data to personal apps (e.g. Gmail, Dropbox).
How Netskope helps: Data Loss Prevention (DLP) policies control where and how data can move — across web, SaaS, and private apps.
Problem: Users may upload, share, or download sensitive data to personal apps (e.g. Gmail, Dropbox).
How Netskope helps: Data Loss Prevention (DLP) policies control where and how data can move — across web, SaaS, and private apps.
Increased security and threat detection save significant time
What is our primary use case?
How has it helped my organization?
Netskope has positively impacted our organization by securing all our systems, and the response time is also less, with a high catch rate for any incident.
What is most valuable?
The best features that Netskope offers in my experience include SSC for secure services, CASB which helps to protect from different attacks, SWG feature, cloud firewall, SDPN which helps to create an instant connection, and remote browser isolation which isolates uncategorized and risky websites.
Compared to Checkpoint as SaaS, the catch rate of Netskope was very high and the system consumption rate such as RAM, ROM, and memory consumption for Netskope was less compared to Checkpoint SaaS. Netskope has positively impacted our organization by securing all our systems, and the response time is also less, with a high catch rate for any incident.
What needs improvement?
Netskope's pricing is very high compared to other vendors, and compared to Zscaler, Netskope has less capability.
For how long have I used the solution?
In my last company, I have used Netskope for around one year.
What was my experience with deployment of the solution?
We encountered some challenges during the configuration process, but the Netskope support team helped us cope with all the challenges.
What do I think about the stability of the solution?
Netskope is stable, but sometimes it can cause some errors.
What do I think about the scalability of the solution?
Netskope is scalable.
How are customer service and support?
The customer support experience was moderate. When asking critical questions, we did not receive responses on time, but for general queries, we received timely responses.
I would rate the customer support a six on a scale of one to ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not use a different solution before Netskope.
How was the initial setup?
The initial setup with Netskope was straightforward.
What was our ROI?
I have seen a return on investment with Netskope as we saved a lot of time by catching all the threats and thoroughly understanding the cases.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Netskope.
What other advice do I have?
There was an incident where a user was attempting to access a malicious website. The user's attempt caused a download of malicious software in the system, but because of Netskope, we were able to track all the logs and block that particular malware at the network level.
I cannot give an exact rate for how quickly Netskope detects and blocks threats because that rate changes every day.
Netskope is deployed in our organization as a hybrid cloud. We are using AWS as part of our hybrid cloud setup. We purchased Netskope through channels and other vendors, not through the AWS Marketplace.
The deployment of Netskope in our environment was medium scale. Billing depends on how you are using Netskope, and according to my experience, it should be discussed with sales people. Questions regarding pricing, setup cost, and licensing should be directed to higher management as I do not have visibility into these aspects.
If your company has a quite complex or normal setup, you can use Netskope as it is the best solution for catch rate and return on investment.
I rate Netskope eight out of ten because some complex issues are not diagnosed properly and responded to correctly by their support team, plus there are sometimes issues in the product.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Provides secure remote access and web navigation protection with highly customizable features
What is our primary use case?
My main use cases for Netskope are to provide a secure way for remote access and eliminating traditional VPN, and also to protect the web navigation for the users.
What is most valuable?
The most helpful features in Netskope are the data loss prevention module, the anti-malware module, and the integration that it has with Information Rights Management from Microsoft.
It has better categorization and more granular features regarding web protection, as it allows me to control HTTP methods. I can publish WhatsApp web for my users as read-only, for example. Other providers cannot; they are only on and off, and do not have the granularity for a website to be read-only.
That comes with a downside, which is that they need to regularly update their controls to support those features in those websites.
What needs improvement?
In terms of improvements, the possibility to export the dashboards or the data directly to Power BI would be better. The solution has its own data, but you don't get much customization that perhaps you would be able to if you were somehow able to extract the data from an API call and load it into a Power BI dashboard.
For how long have I used the solution?
I have been working with that tool for three years.
How are customer service and support?
If I were to describe Netskope support, I would say it is above average; it is very good. It's not yet excellent, however, it's very good.
It takes some time to get help as they always try to start from the beginning. There are several steps until I get a qualified, specialized technician. Most of the time, we are fairly IT savvy, so most of the issues we can resolve for ourselves, and when we open a ticket, it's something really complicated, yet we always face level one technicians that try to accomplish the same things that we already did. In those cases, we lose time until we get level two or level three support that helps us go into the situation better.
What's my experience with pricing, setup cost, and licensing?
That's a tricky question regarding the pricing of Netskope. It's quite expensive. That said, if I compare that we did with other solutions, it's somehow justified.
What other advice do I have?
I don't know about Netskope providing any sort of AI features at this time. We haven't gone in that way yet, and I'm not aware. Our company's decision is that we're not going there yet.
I would rate Netskope an eight out of ten.
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