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Great support, great partner!
What do you like best about the product?
You support the team and your responsiveness. Maintain a great release rollout cadence.
What do you dislike about the product?
When embedded, its loading times are longer than in the Sisense app.
What problems is the product solving and how is that benefiting you?
Providing dashboard to our clients. We are a multinational B2B SaaS
User Friendly Application
What do you like best about the product?
Sisense allows users to quickly and easily get information in a very user-friendly format. We use this daily in our operations to pull and update numbers to stay on top of productivity. If you are familiar with SQL, it is very easy to create and set up queries that display information in many different formats. The output of data has numerous choices such as numbers, charts, and graphs that make the visual appearance that much more interactive. If we encounter any issues, Sisnece customer support is very responsive.
What do you dislike about the product?
I wish there was an option for totals for Cohort Grids.
What problems is the product solving and how is that benefiting you?
It allows us to take data and put it in a visual format that helps us run our business.
Very easy to use, but it brings so much insight to our data
What do you like best about the product?
It is so easy to create reports. We work with multiple customers configuring reports and Sisense allows us to leverage the same cube, but create different widgets that really allow them to spot trends. The improved AI capabilities offer great insights into the vast amounts of data that we share. We are able to integrate not only our data but outside data and create reports off of the combined data sets.
What do you dislike about the product?
While the support team is helpful, I have found that our items often take a long time to get resolved, if they get resolved at all. Fortunately, the quality of the product is much better than it was many years ago, so we have very few open bugs.
What problems is the product solving and how is that benefiting you?
Our solutions deal with hundreds of thousands of transaction lines to millions of transaction lines. We need to be able to not only share the information with our outsourced customers but provide them insight into what is going on with their data.
An 'okay' alternative to Microsoft BI.
What do you like best about the product?
I like where they’re going with AI, slow controlled entry into the space.
What do you dislike about the product?
Since this update we have moved to the cloud solution and the update process is more automated, handled by their cloud team. Not much has changed related to the learning curve.
What problems is the product solving and how is that benefiting you?
Sisense allows us to take a very large amount of information and consolidate into nice dashboards for our users.
Amazing for certain things but not a silver bullet platform for larger company.
What do you like best about the product?
It's very fast, some of the visuals are damn cool, the team is good.
What do you dislike about the product?
plugs ins and java scripting for basic things that are out of box in other platforms. having to bring stuff in and model in their elastic cube set us back. I also didn't think some of their executives were truthful in mtgs with our team.. they said their mapping capabilities were the exact same as Tableau's. Really? Either they were lying or high on their own cool aid, but there's no comparison on mapping and much more.
What problems is the product solving and how is that benefiting you?
I don't know as we're moving forward with other platforms like Tableau and PBI instead of Sisense.
Sisense CDT - Perfect tool for our small org
What do you like best about the product?
Sisense CDT - is made for data teams in small org, this is no frills SAAS tool which takes no time to setup and start working on data finding and insights. Deep linking and filter options makes it very easy to maintain the dashboards
As of now we use the tool daily for all the operations, sales and finance data needs
As of now we use the tool daily for all the operations, sales and finance data needs
What do you dislike about the product?
the only issue we have Sisense CDT is Invoicing system. this is not automated and we have to connect with RM to get the monthly invoice
What problems is the product solving and how is that benefiting you?
Sisense CDT - helps us to maintain the code and deploy the code with ease and speed
entire org - uses the tool to extract, track and measure features, business and lot more
entire org - uses the tool to extract, track and measure features, business and lot more
Intuitive BI with AI fearures
What do you like best about the product?
I like that Sisense is easy to be used by non-technical users. The dashboard design is really user-friendly and intuitive. I also like the AI features they're introducing. I like the scalability in Kubernetes deployment. The initial setup of Sisense was really simple. The documentation was really rich and accurate, and the startup time was really short.
What do you dislike about the product?
I don't like that the Windows version is no longer evolving. We have customers that are not able to switch to Linux and Kubernetes, so they have limited features.
What problems is the product solving and how is that benefiting you?
Sisense helps our customers visualize and analyze contact center data. It's user-friendly for non-technical users and offers intuitive dashboard design. I appreciate the AI features and scalability in Kubernetes deployment.
Reporting Made Easy
What do you like best about the product?
I at first was new to the reporting world having zero exp in creating data cubes, creating widgest and putting data into a layout that looked presentable. Sisense came easy to me and if i ever hit a road block their site had loads of information to help guide me or their tech support was easy to schdule a meeting with so they could assist. My Customer Success Manager at Sisense Makhate always make me feel like a top priority when i reach out.
What do you dislike about the product?
Nothing. I find this product great and easy to use.
What problems is the product solving and how is that benefiting you?
I am able to pull in data from multiple different sources in order to generate reports for both company analytics as well as export reports to share with our clients that is easy to understand and be visualy appealing.
Recommendations to others considering the product:
This is a great tool and after spending some time learning everything it quickly becomes second nature.
Using Sisense for embedded app reporting.
What do you like best about the product?
Ability to quickly integrate charts and graphs into our internal app.
What do you dislike about the product?
Learning curve to get from start to a usable product.
What problems is the product solving and how is that benefiting you?
Provides a seamless user experience between our internal data collection application and reporting and data visualization/exploration.
Sisense Periscope
What do you like best about the product?
We have been using Sisense Periscope since 2018 and we are very happy with the product. It empowers anyone in the company with SQL knowledge to create dashboards and share them with others. This tool is really the fastest way from data to insights when you are prototyping or exploring.
What do you dislike about the product?
Once you reach a certain level of complexity with your dashboards you will hit limits either in terms of performance or dashboard usability. In these cases it's better to move to more advance data tools that allows to better slice and dice the data. Still we are very happy to keep Sisense Periscope for the initial exploratory phase.
What problems is the product solving and how is that benefiting you?
Sisense Periscope helps solve the problem of quickly creating a dashboard from a relational database or flat files to share with others.
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