3CX Phone System
3CXExternal reviews
526 reviews
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Great VoIP Phone System (not great web meeting)
What do you like best about the product?
VoIP phone solution and the included web-interface for managing conference calls, voicemail etc.
What do you dislike about the product?
The web and virtual meeting integrated solution - it's buggy, inconsistent quality and not reliable in a professional setting
What problems is the product solving and how is that benefiting you?
VoIP Phone solution
Recommendations to others considering the product:
In terms of a pure VoIP phone solution we've experienced benefit from it and it works as promised - the integrated web meeting components were a nightmare and we abandoned for ZOOM after 6-9 months of frustration
A Good SIP softphone!
What do you like best about the product?
Have several audio codecs that let you have quality of sound. Easy and quick configuration with the most popular SIP provider worldwide. Can manage multiples accounts like a regular PBX system.
What do you dislike about the product?
No G729 codec available. Limited configuration options available, for experienced admins.
What problems is the product solving and how is that benefiting you?
I used as my day to day softphone for outgoing work calls. Let our company replace skype for Twilio which have cheaper rates.
Recommendations to others considering the product:
Easy of usage and configure. Compatible with most SIP providers worldwide.
Reliable but buggy
What do you like best about the product?
I like them at you can place calls with the keyboard by copy/pasting and hitting enter. I like that you can view your Q stats at any time.
What do you dislike about the product?
I don't like that you can't just click on any of the q's but have to navigate with the keyboard. I would like to see my outbound talk time and select and copy and paste phone numbers on inbound calls.
What problems is the product solving and how is that benefiting you?
It's great to be able to call only with the computer. I wish it could be a little more integrated into my web browser though so I don't have to click on the icon everytime it goes behind my browser window for an outbound. There is a feature that does this for inbounds.
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