3CX Phone System
3CXExternal reviews
525 reviews
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Awesome Software
What do you like best about the product?
3CX is so versatile and adaptable, I've been using since the days it was Elastic - they took a great product and made it brilliant
What do you dislike about the product?
noting, the product is evolving all the time! the devs listen to feedback
What problems is the product solving and how is that benefiting you?
I run multiple call centres on 3cx, its just so versatile! The CFD means we can build app quickly and get the customers through on one call to the correct agents
Recommendations to others considering the product:
Buy it you wont look back! it will save you loads and partner with a good sip trunker! we use Nebular Communications!
Best PBX since years
What do you like best about the product?
Compatiblity (Support for Apple/Windows/Browser/Deskphone Devices)
What do you dislike about the product?
I "dislike" to use the fast public webmeeting servers / i need private webmeeting meeting servers
What problems is the product solving and how is that benefiting you?
The complexity of configuring other pbx systems are solved by this easy to go 3cx configuration.
The system is easy to setup/configure/maintain and new setups a fast to realize.
The system is easy to setup/configure/maintain and new setups a fast to realize.
So easy to setup, so easy to use. End users rarely have issues.
What do you like best about the product?
Easy setup. Of our 100+ users over 4 sites, we get minimal support requests saving us time.
What do you dislike about the product?
Somethings can't be disabled like custom profiles.
What problems is the product solving and how is that benefiting you?
Replaced an old Digital phone system.
Recommendations to others considering the product:
Sign up for the trial.
I am the IT responsible person in our company and implemented 3cx together with a 3CX partner.
What do you like best about the product?
Easy use, Webclient, easy to install and change config.
What do you dislike about the product?
Updates are sometime buggy, Price could be lower.
What problems is the product solving and how is that benefiting you?
No more Hardware phones
Working from everywhere is possible (COVID 19 = Home Office)
Working from everywhere is possible (COVID 19 = Home Office)
Its a no brainer
What do you like best about the product?
The licensing model is a simple no brainer. Its cost-effective and customers love the fact that all the features are bundled in as standard without having to put add-ons all the time.
The call queues are very powerful along with the digital receptionist functionality.
In recent years, 3CX have developed the WebClient and smartphone applications further which have boosted the UC element to the product as they are solid, reliable and very intuitive.
The call queues are very powerful along with the digital receptionist functionality.
In recent years, 3CX have developed the WebClient and smartphone applications further which have boosted the UC element to the product as they are solid, reliable and very intuitive.
What do you dislike about the product?
The wallboard could do with some improvement along with the call billing. Mainly surround the customisation of the content along with the ability to easy report against call costs if customers wish to bill their end-users.
What problems is the product solving and how is that benefiting you?
Homeworking, multi-site deployments are made easy.
3CX review
What do you like best about the product?
How easy it is to configure the system, whether that is on premise or cloud
What do you dislike about the product?
Audio issues. Our system is cloud based, but I regularly get dropped audio when talking to colleagues on my laptop/mobile connected to home wifi, however i don't get the same problems using teams which is using the same connection.
What problems is the product solving and how is that benefiting you?
Teleworker solutions for people now wanting to work from home, solution is much cheaper than other vendors.
Recommendations to others considering the product:
Choose handsets carefully. Although supported, we have found some vendors of phones work better than others.
Optimize your day-to-day Communications
What do you like best about the product?
Easy to install and manage, Low expense to purchase and maintain. 3CX offers companies a total communications package out of the container. It runs just and easily in the cloud with exceptionally low assets. The standard web interface addresses your 99% of your issues however in the event that you need more the astounding Call Flow Designer is there to step in as well do not be tricked by the low value point. This framework can hold its ground with the greater players at not exactly half the cost. 3CX gives a free permit to attempt their item and they do not restrict the quantity of augmentations in the trial permit or any of their permit models. The features of 3cx are amazing. Internet browser-based access, Android and IOS apps, Web conferencing, fairly straightforward management interface, basic telephone provisioning, advanced call management, adaptable digital secretary choices, wide VoIP telephone compatibility make for a great telephone framework. The authorized form is free for a year giving you a lot of time to have a real creation arrangement to evaluate and tweak to your requirements. We love the 3CX app for smartphones. The web-meeting feature is easy and strong. You can do ad-hoc presentations or timetable gatherings. You can share content, uphold staff can utilize the controller features to assist others. It is an amazing and valuable tool. In addition, the revealing feature looks professional.
What do you dislike about the product?
At the point when backing was required, it appeared too hard to actually talk to somebody. Nonetheless, the help network on the 3CX site was useful.
What problems is the product solving and how is that benefiting you?
Overall, a great tool to help you better your communications field.
An excellent quality in the interactions that are carried out through this tool.
What do you like best about the product?
The quality of the calls that are made through this software are totally incredible in every sense of its optimal functionality, with wonderful features that make it up, and keep it as one of the best in its class of interactions through audio , since it acquires a quality in its extravagant definitions of voice that make all the interactions that are carried out successful, and its planned purpose can be reached, with extensive qualities in its programming, designed with an unsurpassed high-end technology, being the leader in its laboratory branch.
What do you dislike about the product?
Apparently the mobile application is somewhat inconspicuous when viewed frequently, since its illustrations are very transverse and scarce in colors, which means that it would be of a large proportion that it will integrate better designs in its interfaces on mobile devices, to project a cleaner and more modern appearance in its entirety, including with more equitable options that allow complete satisfaction, when using this software registered users of this platform.
What problems is the product solving and how is that benefiting you?
We implement this software for an essential objective, to take advantage of these efforts with communication functions, since 3CX is used in the departments specifically dedicated to the sales of the products we make, or we buy and sell at better prices, for explicit profits from different offices unified in the same room that make up said establishment belonging to the company that we acquired, to establish telephone calls with random powerful clients, who could be interested in the articles we currently offer, functioning as a kind of marketing through direct emissions through audio.
Recommendations to others considering the product:
The sizes of the companies with small and medium denominations, fit perfectly in the scopes that this software can supply, to provide incredible emissions functionalities, it depends on the use that you want to adapt to this system, as long as it has to do with your environment designed, it has all the characteristics you need to make calls through audio, with an excellent guarantee and quality in its definitions of operational processes, when these interactions are exercised with 3CX.
Great platform to establish communications by voice.
What do you like best about the product?
It has an easy-to-read and intuitive management interface to find everything you need, since its storage sources are extensive and it needs a search manager and 3CX's is totally incredible, mentioning that its communication processes are great and advanced on a large scale, which agree to establish a well-structured work course in its most splendid line of operational limitations, which from my point of view is the best communication tool through voice calls that can exist in the cloud.
What do you dislike about the product?
Its user interface must be smoother, because it is somewhat complicated, and for beginners who have just arrived at these facilities, it is difficult for them to enter the platform, mentioning that it is not very intuitive, and still has a wide margin of alternative improvements in several of its functionalities that still do not operate to the maximum, as it normally should be, which is a problem considered as slowed down, when we go to the modernization of its system.
What problems is the product solving and how is that benefiting you?
3CX is our corporate telephone system, we use it throughout the organization, to establish communications inside and outside the business establishment, we use it in the same way for all the needs that we present for landlines, including automatic attendants, or their mailboxes. calls made by voice, which are very useful, since it was normally implemented to strengthen our marketing through this communication medium, highlighting that thanks to this software we have noticed great and high changes in the income we acquire.
Recommendations to others considering the product:
The sizes of medium and small companies fit perfectly in the 3CX telephone exchange, since it covers all the needs we have, offering the main functionalities that you need and it works very well with very little maintenance, since it adapts incredibly to these bases operational, mentioning that if you need to promote a more significant movement in the sales that you make in your departments, this software is definitely the best thing you can take into account.
Set quality in your phone calls.
What do you like best about the product?
It is a wonderful software that we can consider that most of its characteristics, in the labor field, are extremely easy, which allows flexibility, both for expert users of the system, and for beginners who only have basic knowledge, due to its review, with the user interface, mentioning that it has information, very clear and direct, that access a well-fostered understanding, without excluding that most of the integrations it has, with other web applications, are totally perfect, providing capabilities of very explicit and formidable uses.
What do you dislike about the product?
An update of the application with a new design in its templates, would be an extraordinary idea of modernization within the system, since its aspects are somewhat obscure, and transmit insecurity, when making a telephone call, through this system, the Which one more conserved and appreciable aspect, would not hurt, without excluding that the option to add more members to a single conference is very important, and we can emphasize that it does not have these necessary irregularities.
What problems is the product solving and how is that benefiting you?
We are using the highly intuitive telephone system of this software, both for the communications of our personnel, as well as for meetings or appointments with clients and even, for purposes of interactions through audio, with other organizations, for convening meetings for benefits Mutual, or better said for business, in other outstanding aspects, we can mention that we have had a good service in this way for basic interactions, which are usually established in any company, mostly manipulated by our secretarial sector.
Recommendations to others considering the product:
3CX is a good software for telephone purposes, well thought out with many features and options, which allow you to establish interactions through audio, at other levels of quality, which allows a well-structured call with excellent definition, for a fluent chat, without cuts, or anything like that, which is cloud-based and obviously powered by internet connections, being recommended, since it will allow you to scale properly and smoothly, because it can be run on anything, to communication objectives, through voice.
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