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    Rogério Ceni Coelho

A data protection solution with simple deployment and high stability

  • April 26, 2024
  • Review provided by PeerSpot

How has it helped my organization?

Most cases are related to databases, such as Oracle and MySQL.

What needs improvement?

Dell PowerProtect DD does not have integration with the cloud and virtualization software.

For how long have I used the solution?

I have been using Dell PowerProtect DD (Data Domain) for 10 years. We are using DD6300 of the solution.

What do I think about the stability of the solution?

I do not remember any outage or software bug. I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable. About five to ten people are using this solution.

We are already transitioning to the cloud, and this solution is almost exclusively used for primaries. We do not intend to renew, purchase additional units, or increase capacity.

How are customer service and support?

Customer support is pretty good.

How was the initial setup?

The initial setup is very simple. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What about the implementation team?

We have the installation physically. In our data center, our team and Dell personnel came to us to make the first configuration. Since we already know the solution and have been using it for many years, so it's not very hard or difficult to setup.

What other advice do I have?

Dell PowerProtect is a very efficient and very stable solution. It could have more integration.

Overall, I rate the solution a nine out of ten.


    CanBolat

Offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors

  • April 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Dell PowerProtect DD for all financial cloud and banking systems to back up critical workloads. It serves as a Data Domain product to back up their environment. Additionally, we offer a two-minute backup, which refers to the capability of the Data Domain. This requires using data protection tools, including Networker and PowerProtect Data Manager. Networker serves as traditional backup routers.

How has it helped my organization?

When utilizing Dell PowerProtect DD for backup systems, Data Domain offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors. Additionally, the network component is suitable for backing up Dell infrastructure, particularly for managing MA workloads efficiently. Restoring data through the backup process is straightforward, especially for users with experience using the DPS software.

What is most valuable?

The Dell PowerProtect DD architecture offers several significant features. One is DD Boost, which is utilized at both the source and destination sites for application processing. By employing DD Boost, the backup process is offloaded to the server side, efficiently utilizing network resources.

Additionally, the Data Domain incorporates a Global Deduplication feature. This feature allows Data Domain to deduplicate all data streams simultaneously, enabling more efficient utilization of backup space within the Data Domain system.

What needs improvement?

The solution's pricing could be cheaper.

For how long have I used the solution?

I have been using Dell PowerProtect DD (Data Domain) for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 300 users are using this solution.

What was our ROI?

Dell PowerProtect DD's features and functionalities vary depending on the segment. Its advantages include cost-effectiveness, reduced footprint, and efficient management of backup services.

What's my experience with pricing, setup cost, and licensing?

There are two types of licenses available for Data Domain. One is the capacity license, based on the amount of data stored. For instance, you would need a capacity license if you require one terabyte of storage in Data Domain. Additionally, if you need performance and optimization features, you would require a database license, a subset of the capacity license. Harmony licenses are also necessary for certain functionalities.

What other advice do I have?

Data domain has two features. We also implement many customer tracking. We like a sum of customer tests, compliance, and regulations due to government systems and cybersecurity, and the retention length is a very useful solution.

I recommend the features for all customers.

According to benchmarks and customer feedback, Data Domain is highly regarded for its excellent throughput and performance compared to other vendors. Customers have reported that Data Domain handles backup and restore processes exceptionally well, demonstrating quick response times and efficient performance.

Overall, I rate the solution a ten out of ten.


    SushilKumar4

Supports business continuity process but needs improvement in pricing

  • March 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

The tool's use cases primarily revolve around structured data. We can manage backups with features like compression, deduplication, and in-line deduplication. For instance, even with just a 10 KB backup space for structured data, we can achieve data reduction ratios up to 1:10. Only 1 TB of storage is needed to accommodate the equivalent of 10 TB of backups.

What is most valuable?

The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NVMe and SSDs. By transitioning to NVMe and SSDs, backups have become much faster. The tool's backup restoration is faster compared to other tools.

The tool's most valuable feature for data protection strategies is defining backup policies with specific retention periods. For example, if we take monthly backups, we can establish a one-year retention period. Additionally, we can also use incremental or differential backup methods.

In terms of performance, Dell PowerProtect DD outperforms other data protection solutions we've used, such as Veritas and HPE Data Protector. From our experience, Dell PowerProtect DD stands out as the best option available in the market.

The tool supports our business continuity process since we can back up the data.

What needs improvement?

The tool's pricing could be cheaper.

For how long have I used the solution?

I have been using the product for the last two years.

What do I think about the stability of the solution?

Dell PowerProtect DD is stable.

What do I think about the scalability of the solution?

Dell PowerProtect DD is an enterprise solution that is scalable to meet needs. We have more than 400 servers with multiple users for different services.

How are customer service and support?

Dell PowerProtect DD's support is good. The speed and effectiveness of tech support depend on the priority and severity level of the issue. For instance, resolving Level 3 issues might take longer as Level 3 support may not be available on a daily basis but rather weekly.

How was the initial setup?

Dell PowerProtect DD's deployment is easy. It can be deployed on both physical and virtual appliances. We require long storage volumes, which can be allocated to the server. With this setup, we can store our backups as needed across the volumes, adjusting them according to our requirements.

What about the implementation team?

The product can be deployed in-house. However, it is an OEM product from Dell EMC, and we need their support for deployment.

What's my experience with pricing, setup cost, and licensing?

Dell PowerProtect DD's pricing is expensive, and there is no option for perpetual licensing.

What other advice do I have?

While it doesn't encompass all cybersecurity aspects, the tool employs encryption algorithms to protect data. We use tools from other vendors for cybersecurity protection. For those considering starting to use it, I would advise recognizing that the tool is primarily designed for enterprise-level solutions. However, even small- and medium-scale businesses can benefit by procuring and deploying solutions that meet their needs and requirements.


    Nguyen_Nguyen

Has good performance but pricing is expensive

  • November 13, 2023
  • Review provided by PeerSpot

What is most valuable?

The tool's performance is very good. DD Boost can improve its performance and backup.

What needs improvement?

The tool's DD Boost is expensive.

For how long have I used the solution?

I have been using the product for ten years.

What do I think about the scalability of the solution?

Dell PowerProtect DD (Data Domain) is scalable. I rate it a six out of ten.

What other advice do I have?

I rate the product a six out of ten.


    Vijeesh Thayyil

A highly reliable and scalable product that comes with a lot of storage packed into one rack

  • November 10, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is mainly used for backups and archiving.

What is most valuable?

DD's deduplication technology is valuable because it partially offloads deduplication on the client and backup server while the rest happens on the data domain. The deduplication is 65 times more than other products.

What needs improvement?

DD doesn't have Intel's air gap technology. Regarding the cyber technology area, we have to purchase another data domain to use CyberSense or other software packages, and that's a complex process. On ExaGrid, they do have a built-in air gap, so it's more secure. That's the only part DD has to improve.

For how long have I used the solution?

I've been using Dell PowerProtect DD for two years now.

What do I think about the stability of the solution?

DD is a stable product, and we can trust it. There won't be any long downtime with it. It's always on.

What do I think about the scalability of the solution?

I don't think any infrastructure requires more than one database of data backup. 9900 has around 1.5 petabits of capacity in a single rack, and that's huge.

My organization is small. We support other customers, with more than ten customers using the product.

How are customer service and support?

I always contact Dell's technical support team for help with Data Domain. Their services are always excellent. You receive parts the next business day.

How was the initial setup?

Our certified field engineers must do DD's initial setup because it's complicated. However, the initial setup is not complicated; everyone can do it. They just have to follow the procedure. It's always recommended to perform by engineers who are experienced.

What's my experience with pricing, setup cost, and licensing?

Based on price, I can say you won't get 24/7 support from any other product like what Dell EMC provides. The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability. And on a product basis, DD is a good product. The product comes with a support contract, so DD will be a better option on that basis.

It's worth the money somebody is spending to use Data Domain.

What other advice do I have?

I suggest people use DD because it depends on the requirement. If it's for backup purposes, you should go for it. It is the best product in the market.

I would like to implement Data Domain's virtual edition and take backups to the cloud at the cloud facility.

I rate Dell PowerProtect DD a ten out of ten because it meets all our requirements.


    Carlos Pineda Sánchez

Helps us store data backups and has a valuable deduplication feature

  • November 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product to store data backups of instruments.

What is most valuable?

Dell PowerProtect DD’s most valuable feature is data deduplication.

What needs improvement?

We encountered data loss during the configuration process. We were not able to restore the information later. This particular area needs improvement.

For how long have I used the solution?

We have been using Dell PowerProtect DD (Data Domain) for seven years.

What do I think about the stability of the solution?

We have encountered stability issues only twice or thrice in the last year. It suddenly crashed the operating system, and we had to restart it.

How are customer service and support?

The technical support team takes time to respond.

How was the initial setup?

The deployment process is difficult from a configuration perspective. We can always connect with the support team. It requires two executives to work on the implementation.

What about the implementation team?

We took help from a service provider for installation.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I rate Dell PowerProtect DD an eight out of ten.


    reviewer2222805

A stable tool that offers good technical support

  • June 29, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Dell PowerProtect DD (Data Domain) for various projects, which is basically associated with the current project work. We procured it for an EHR activity.

What needs improvement?

Dell PowerProtect DD (Data Domain) is expensive. Also, it has a sort of a big physical footprint that data domains have, and that's part of the problem. If we move one of the DR locations to the new project into a data center or Cylance facility, the footprint of the data domain is quite expensive, as well as the unit being expensive. That is the reason why I am looking at options in that area.

Apart from the pricing, there is also room for improvement in the speed of recovery. With the data domains, there is a limit to how much data I can recover and the visibility from a cyber perspective. The discovery at the time when your malware impact may have occurred is quite tricky to pinpoint what, where, and when it is potentially damaged. So, the recovery is harder to define because you don't want to recover more encrypted stuff. For example, there is a piece of work associated with that, which with ease, Rubrik can do quite well.

In addition, there is also some room for improvement with technical support.

I would also like it to be a little bit smaller. It is quite a large footprint. Also, a better interface would be good.

For how long have I used the solution?

I have been using Dell PowerProtect DD (Data Domain) for probably two to three years.

What do I think about the stability of the solution?

It is stable. I would rate the stability of the solution a nine out of ten.

What do I think about the scalability of the solution?

I think Dell PowerProtect DD (Data Domain) is scalable. It is fine. In our company, indirectly, everybody uses the data domain. But it's probably two to three people regularly interacting with it.

How are customer service and support?

The technical support has always been good. No fault with that. However, there is always room for improvement. I would rate its support a nine out of ten.

How was the initial setup?

It is complex to set that up, and we have had trouble with that. It is not as straightforward as you necessarily hope it to be.

We have got it involved with the cyber vault as well, and that took a month or two to get up and running. But some of that was associated with delivery issues with parts and stuff.

Dell PowerProtect DD (Data Domain) is not as intuitive as some other products. Other things out there provide better capabilities. The data domain has got a bit of catching up to do with Cohesity and Rubrik as well.

What was our ROI?

It is not an area that you necessarily see an ROI. You get recoveries in that, but it's not, like, something that you know. I wouldn't say it is a necessity as opposed to seeing any return on it. So, I don't think you ever would see any ROI.

What's my experience with pricing, setup cost, and licensing?

The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000. It is a physical license for the term of the product. Veeam has an annual license, and the rest are all tied together.

As for the maintenance costing, I have included that in the capital expenditure on the data domain for the Veeam support maintenance contract associated with that as well. But for the hardware, we purchased., a five-year block as a one-off capital cost, whereas Veeam has a shorter lifetime. This is because it's more revenue-based expenditure. Although we normally buy that for three years. But it's sort of rolling. Whereas we replace the physical hardware for up to five or seven years, depending on limitations on that.

What other advice do I have?

The recovery speed is the most important one for me. The data domain has a bit of a bottleneck on it, including its AI functionality. The data domain is sort of a target. It does not really have much intelligence. So, it depends on Veeam or another solution to do all the backup intelligence around it. It does have different kinds of functionalities to help speed up a backup from Dell SANs and storage and stuff. However, I think that it's not necessarily flexible with all their options for scanning the data that's being ingested and reporting on it.

Another piece of advice that I would give the users who want to use Dell PowerProtect DD (Data Domain) is to do your homework, I think. Making sure you look at all the alternatives and validate the speed with which you can recover is quite important, and knowing what you need to recover.

I would rate Dell PowerProtect DD (Data Domain) an eight out of ten.


    Chris Childerhose

The deduplication and compression are the most valuable, and the processing capabilities (version DD670) could be improved

  • October 26, 2014
  • Review provided by PeerSpot

What is our primary use case?

The Data Domain serves as our primary backup device used with Veeam. It is used for all service backups and restores.

How has it helped my organization?

This allows our organization to send more data to this device compared to others. It also allows us a fast recovery of files or Virtual Machines if needed being on-premise.

What is most valuable?

I would rate it at 5/5 as the deduplication and compression of the device for backups are outstanding. We have about 55TB of total space in the Data Domain which we send Veeam backups to, and we have sent over 200TB to the array.

The Deduplication and Compression are the most valuable as they allow us to back up a lot more data to the device knowing it will compress it well.

What needs improvement?

The processing capabilities I believe could be improved, however, we have an older unit DD670 and newer units may have already improved upon this.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

We had no issues with stability.

What do I think about the scalability of the solution?

No issues were encountered as we added a second shelf of disks without bringing the head unit down.

How are customer service and support?

Customer Service:

Customer service for this unit is top notch and they are fast to get back to you with a Support issue.

Technical Support:

Technical Support is also top notch and are quick to respond to queries or tickets.

How was the initial setup?

I was not involved in the initial setup of the array.

What about the implementation team?

It was implemented through a vendor as well as in-house personnel.

What was our ROI?

It has been very good especially with the expansion shelf added.

What other advice do I have?

Review the newer versions of the device and evaluate them if possible. You will get great benefits for backups.