Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
172 reviews
from
External reviews are not included in the AWS star rating for the product.
Great experience!
What do you like best about the product?
Ease of integration
Support
Ease of use via the ui
Support
Ease of use via the ui
What do you dislike about the product?
Native Terraform provider module is absent as of summer 2024
What problems is the product solving and how is that benefiting you?
Searchstax is helping to back our enterprise document search functionality.
Highly Customizable Search with Insightful Analytics
What do you like best about the product?
I use SearchStax for multiple sites as the main search engine, and I appreciate how customizable the search results can be. It's great to have different search pages for various collections of information. I like the analytics dashboard as it allows our marketing team to improve results by analyzing search terms and ensuring the correct pages appear. The ability to define the search fields and boost certain fields, like titles over the main body, is really helpful. The date filters give us control to create custom searches, like setting up a specific search model for course data.
What do you dislike about the product?
With the license we currently have, we're limited to the number of apps, which means the analytic data is shared across all search profiles. It would be extremely useful if each license came with 2 applications by default, so we could have an app for development and one for production. Testing changes has sometimes impacted the production search. Also, there wasn't proper training available when we started using SearchStax, which was a bit of a challenge.
What problems is the product solving and how is that benefiting you?
I use SearchStax as the main search feature on multiple sites, allowing custom search pages. It provides an analytics dashboard to enhance marketing efforts and lets us customize search results with boosted fields and control over search areas using data filters.
Tyler's excellent Account Management for Haylix
What do you like best about the product?
Responsiveness and approachability of Tyler
What do you dislike about the product?
The accounts department should expedite refunds for invoice payments caused by their own errors.
What problems is the product solving and how is that benefiting you?
Ensure clarity around invoices and specify what the charges were for. Locate missing order forms for purchases.
Good service and great team support
What do you like best about the product?
The quickness in the support and the proactive actions/information coming from Searchtax about the product I have with them.
It is intuitive if you have a minimum knowledge and the implementation and integration for new sites is simple.
It is intuitive if you have a minimum knowledge and the implementation and integration for new sites is simple.
What do you dislike about the product?
Maybe it could be good to have some business cases examples in a part of the dashboard to guide some non-expert users of the Dashboard.
What problems is the product solving and how is that benefiting you?
The custom implementation than my company has of SOLR, managed by Searchtax use to have a variety of problems that were solved/supported by Searchtax very fast.
Efficient and Reliable Search Solution for Sitecore
What do you like best about the product?
We use SearchStax daily as part of our website’s search functionality on the Sitecore platform. The platform integrates seamlessly and consistently delivers fast, relevant search results, which greatly enhances our users’ experience. The dashboard is user-friendly, offering valuable insights and analytics that help us optimize our search configurations. The support team is responsive and knowledgeable, ensuring any issues are resolved quickly. Overall, SearchStax has proven to be a reliable and efficient solution that we depend on regularly.
What do you dislike about the product?
The initial setup can be a bit complex, especially for those unfamiliar with search solutions. However, once everything is configured correctly, it runs smoothly with minimal need for ongoing maintenance. It would also be great if there were more in-depth documentation available to assist with advanced customization.
What problems is the product solving and how is that benefiting you?
SearchStax addresses the challenge of providing a reliable and efficient search experience on our website. Prior to using SearchStax, our search results were inconsistent and often slow, leading to user frustration. With SearchStax, we’ve seen a significant improvement in search speed and relevance, which has led to increased user satisfaction and engagement. Additionally, the platform’s analytics tools help us identify and address any search-related issues quickly, ensuring a smooth experience for our users.
Solr as a Service
What do you like best about the product?
The ease of creating new indexes was unparalleled. It really made our implementations easier. And the auto-fallback was great.
What do you dislike about the product?
There weren't really any downsides. I'd use them again in a heartbeat!
What problems is the product solving and how is that benefiting you?
We frequently use Solr on premise, which incurs quite a bit of overhead in maintenance.
Good Product
What do you like best about the product?
Searchstax has good customer support. They are pro customer in most cases and go out of their way to do what is needed.
What do you dislike about the product?
The pricing should be looked at, more tier and flexibility to choose for customers. I understand the challenges but steep price increases annually is not good for customers.
What problems is the product solving and how is that benefiting you?
Searchstax is used as search for websites, managed by searchstax team. With less effort spent for managing & hosting search , development team can focus on other features and functionalities. Scalability of instances is good benefit we have seen.
Sitecore Searchstax implementation
What do you like best about the product?
Great pro-active support. Configuration is well documented and easy.
What do you dislike about the product?
(Azure based) authentication options were limited.
What problems is the product solving and how is that benefiting you?
Sitecore search engine indexing.
Simple, straighforward Solr integration
What do you like best about the product?
Great experience overall. The SearchStax team was quick to respond, easy to work with, and helped simplify what would normally be a pretty heavy Solr/AEM effort. I contacted them for a Solr integration quote for an AEM RFP, and even though we didn’t end up moving forward due to the bid outcome, I’d still recommend them. Compared to building and maintaining Solr indexing ourselves, SearchStax significantly reduced the effort and risk and made the solution feel turnkey.
What do you dislike about the product?
No significant gaps from my experience. The only enhancement I’d suggest is expanding the non-technical enablement content—clear infographics and executive-level summaries for stakeholders and product owners, especially around integration flow, governance, and ongoing operations.
What problems is the product solving and how is that benefiting you?
Cost. Solr search is a very niche field and finding qualified resources to help in the implementation would be next to impossible. Keep it up.
One less thing to worry about
What do you like best about the product?
Simple set-up and maintenance. After having implemented Solr Cloud cluster myself, knowing I can relay on SearchStax to set it up and keep it running 24*7, has become a no-brainer, stright forward decision.
What do you dislike about the product?
I have seen a couple of scenarios when performance has been degraded, instead of suggesting improvements in the way Solr is used, an up scale was suggested. I could understand some level of consultancy could require a paid service, but in our case, simple basic changes, already documented, were enough to avoid the issue.
What problems is the product solving and how is that benefiting you?
Since we need Solr for Sitecore, SearchStax takes care of 1/3 or the architecure/hosting, meaning 1/3 of the problems
showing 71 - 80