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Using SearchStax for a number of clients
What do you like best about the product?
Not having to Create and Manage our own Solr Cloud Clusters is amazing
What do you dislike about the product?
Would be great to have a UI to manage the upload and set up of new Cores rather than command line
What problems is the product solving and how is that benefiting you?
Deploying Sitecore solutions into an "as a service" world is pointless if you have to have a self-managed Solr Cluster in the solution. SearchStax fills that gap for us as an "as a service" offering to complete the entire ecosystem being an As a Service play.
We're using SearchStax for past 9 months and I can say undoubtedly this is the best tool.
What do you like best about the product?
The onboarding process and their support are best, although we need it relatively less.
What do you dislike about the product?
Till now, there is no trouble at all, so nothing for now.
What problems is the product solving and how is that benefiting you?
Sitecore index, which is an essential part of that setup and that something we don't need to worry about at all.
Super Helpful Tech Team
What do you like best about the product?
1. Easy to use dashboard for managing our instances
2. Immediate Support on issues
3. Quick Replies to queries
2. Immediate Support on issues
3. Quick Replies to queries
What do you dislike about the product?
Quick switch between the Live and DR environment can be improvement area.
What problems is the product solving and how is that benefiting you?
We were having an on-prem Solr environment and were facing challenges in maintaining it on our own.
Searchstax helped us by providing Solr as a service to us. they easily and quickly upgraded to the newer version at our request.
Searchstax helped us by providing Solr as a service to us. they easily and quickly upgraded to the newer version at our request.
High Performance and Highly Scalable
What do you like best about the product?
The Scalability is the key we chose Searchstax. Our website content growth exceeded our expectation and the search storage was running low. The support team was able to allocate more storage with minutes, at a very reasonable fee. The performance is also supreme....think of it liek the AWS RDS.......it's a managed service so there's no need to manage/patch server, so I can focus on the development.
What do you dislike about the product?
none. Everything works the way they should.
What problems is the product solving and how is that benefiting you?
We chose Searchstax to minimize the development complexity. As a managed service, we don't have to spend time on the server administration. Also, the pricing is cheaper than running a dedicated server and a RDS instances, so this is also a cost-saving opportunity.
SearchStax is the perfect partner
What do you like best about the product?
As a company SearchStax works with us as a partner rather than simply as a vendor. By that, they show genuine interest in our business and fully understand our needs to operate a SOLR environment independently. The team at SearchStax is fantastic with their communication and problem-solving skills. Their recommendations have been spot-on such that we have a high level of trust in their advice.
What do you dislike about the product?
I have no complaints about SearchStax. From the start, we had a clear understanding of the capabilities of their products. Throughout the deployment process, we had hands-on professionals working with our technical staff. The team here raved about the experts at SearchStax. Now that we're in a steady-state, we receive immediate and helpful responses anytime we have questions or requests.
What problems is the product solving and how is that benefiting you?
As we look to upgrade our software, SearchStax was right there with a recommendation on the compatible SOLR version to use. They recommended a deployment process and followed through with emails on their progress. Every vendor we use should follow the same model and example that SearchStax uses.
Recommendations to others considering the product:
Consider the savings to your team with not having to manage, maintain and troubleshoot your SOLR farms. It has been a substantial cost saving for us. We have no regrets working with SearchStax!
An integral part of our Sitecore deployments
What do you like best about the product?
We have found SearchStax to be the easiest way to get a high-performance Solr implementation running, which is critical for a modern, best-practice Sitecore implementation. It can be quite difficult and time-consuming to get a proper Solr implementation set up on one's own, involving many different moving pieces and specific pieces of knowledge which are not common. SearchStax has lifted that burden and made it very easy for us to quickly get a properly configured environment up and running, from very basic to extremely robust.
What do you dislike about the product?
As an implementing partner, I have found it critical to be familiar with the platform to be able to answer the questions from clients around cost, security, ownership, etc. I strongly believed a managed Solr solution wins out on all fronts; however, a first-time implementer may face some questions from clients around the benefits. SearchStax has been extremely supportive in this regard.
What problems is the product solving and how is that benefiting you?
Implementing Solr at a scale in a secure, performant, and resilient way while also keeping costs down is extremely difficult. Without an in-depth knowledge of Solr itself, as well as the necessary supporting infrastructure, the resulting implementation will be
What can I say - I Since engaging Searchstax - I sleep better at night!
What do you like best about the product?
Searchstax has revolutionized how we run our Solr stack!
We do a lot with solr, our entire website is run from it, not search - i mean the entire site. We also use Learning to Rank to personalise the experience for our customers.
With Search Stax, we have got setup a
- Fully CI/CD setup
- Supported by experts
- A trusted partner to help always
The searchstax team have helped us to not worry about this critical platform for our business and to get on doing the fun stuff like creating and testing models. Creating awesome experiences for customers and so much more. We know now that solr is handled and should there be any issues - we just ask
We do a lot with solr, our entire website is run from it, not search - i mean the entire site. We also use Learning to Rank to personalise the experience for our customers.
With Search Stax, we have got setup a
- Fully CI/CD setup
- Supported by experts
- A trusted partner to help always
The searchstax team have helped us to not worry about this critical platform for our business and to get on doing the fun stuff like creating and testing models. Creating awesome experiences for customers and so much more. We know now that solr is handled and should there be any issues - we just ask
What do you dislike about the product?
I honestly cannot think of a problem at all - we were hosting in AWS ourselves before, and I would never go back
What problems is the product solving and how is that benefiting you?
Scaling, deployments, super-fast website and personalisation
Recommendations to others considering the product:
Just do it!
Search Stax continues to provide an amazing evolving product and an even more amazing team!
What do you like best about the product?
I initially reviewed SearchStax in 2022, shortly after the redesign of Nashville.gov, when we integrated SearchStax's search interface into our new site. Since then, our satisfaction with their products has only grown. Their team actively listens to our feedback and has implemented features that have significantly enhanced the value of their tools. They continuously introduce new capabilities, such as machine learning and AI, which have greatly improved our users' ability to quickly and easily find content. Our customer representative regularly reviews our analytics and provides valuable recommendations for optimizing our search functionality. Our partnership with SearchStax exemplifies a successful and productive collaboration!
What do you dislike about the product?
I seriously can't think of a single thing that I didn't like about our past or current experience with SearchStax.
What problems is the product solving and how is that benefiting you?
Our website search was improved dramatically with the implemetation of SearchStax compared to the previous site. We can now crawl and index multiple Metro government sites, offering a unified search experience across them all. The SiteSearch tool allows us to tailor search results and create Promotions that feature specific results based on user search terms. Its machine learning capabilities continuously adapt to user search patterns, providing increasingly relevant recommendations over time. The recent addition of the spelling feature enhances the search experience by suggesting corrections for misspelled search terms.
Recommendations to others considering the product:
You will not be dissapointed. The product is powerful, flexible and the support is beyond incredible.
We are really happy about the friendly and high professional partnership
What do you like best about the product?
Stability of the provided Service and the deep knowledge as well as the fast response of the whole support Team
What do you dislike about the product?
Sometimes important things are overlooked, that could be improved.
What problems is the product solving and how is that benefiting you?
Hosting, managing and scaling Solr & zookeeper
Great service - easy to set up and excellent support.
What do you like best about the product?
The straightforward and reliable setup process and responsive, helpful support and account teams. Plus the performance and configuration options are great and it 'just works'!
What do you dislike about the product?
Some issues in admin UI on smaller/mobile devices.
What problems is the product solving and how is that benefiting you?
Performant site search for our flagship Drupal site with the option to integrate more of our estate in the future.
Recommendations to others considering the product:
Go for it.
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