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Reviews from AWS customer

5 AWS reviews

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4-star reviews ( Show all reviews )

    reviewer2167305

Secure remote access has connected our global infrastructure and simplifies daily server management

  • April 03, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OpenVPN Community Edition - powered by TurnKey is to access all our infrastructure which is hosted within our organization.

For a specific example, we have hosted many servers and applications, including Okta, and we are using OpenVPN Community Edition - powered by TurnKey for accessing these applications. We need OpenVPN to connect our servers which are deployed within regions like the US or Europe.

What is most valuable?

The best features OpenVPN Community Edition - powered by TurnKey offers are that it is fast while connecting; it takes hardly one or two seconds once we enter our password and the security code. The connection is fast and reliable.

OpenVPN Community Edition - powered by TurnKey has impacted my organization positively because without VPN, we cannot access our deployed servers which are deployed in our domain zones. We have two domains, and to connect them, we always use OpenVPN. Without it, we cannot access them.

What needs improvement?

OpenVPN Community Edition - powered by TurnKey can be improved by increasing the session time of the OpenVPN token, which I believe is only available for 24 to 26 hours. After that, we need to enter our security code again to access it. It could be extended to two days or 48 hours for a single session.

For how long have I used the solution?

I have been using OpenVPN Community Edition - powered by TurnKey for three years.

What do I think about the stability of the solution?

Regarding reliability, I have faced downtime and connection issues approximately once every two months. It is not very frequent, but downtime does occur sometimes. OpenVPN Community Edition - powered by TurnKey is stable overall.

What do I think about the scalability of the solution?

OpenVPN Community Edition - powered by TurnKey's scalability is good.

How are customer service and support?

I have not had contact with customer support yet because I have not faced that kind of problem.

Which solution did I use previously and why did I switch?

In the current organization, from the start, we have been using OpenVPN only. We did not have any other VPN.

What about the implementation team?

My experience with pricing, setup cost, and licensing involved a different team, namely the security team and sales team, who had discussions with the OpenVPN team.

I have seen a return on investment. We had three employees to deploy this from end to end. Money has been saved, and fewer employees are needed when working with or deploying OpenVPN.

Which other solutions did I evaluate?

Before choosing OpenVPN Community Edition - powered by TurnKey, I did not evaluate other options.

What other advice do I have?

OpenVPN Community Edition - powered by TurnKey is a pretty good solution, and there is no need to check too many reviews about it. You can simply go ahead and get it. I would rate this product a 9 out of 10.


    An-Pham

Offers a user-friendly UI and remote access of PCs to users

  • March 12, 2024
  • Review provided by PeerSpot

How has it helped my organization?

The benefit experienced by my company from the product's use stems from the fact that the solution allows us to have the convenience of remotely using company PCs.

What is most valuable?

The most valuable features of the solution are its stability and user-friendly UI.

What needs improvement?

The product's initial setup phase is not straightforward, making it an area where improvements are required.

For how long have I used the solution?

What do I think about the stability of the solution?

The stability in the connections provided by the product is good.

Stability-wise, I rate the solution a seven to eight out of ten.

What do I think about the scalability of the solution?

There are around 100 end users of the solution in my company.

There are plans to increase the use of the solution in my company, especially to help people who want to connect remotely with their company's PCs.

How are customer service and support?

I would only contact the technical support team if my account is being deleted.

How was the initial setup?

The product's initial setup phase was a little bit complex because there was a need to work on the configuration part.

For the deployment process, you need access to an executable file, which can be a .ASA file, along with a configuration file to edit. When you open the application, you have to put in the config file in the software and then run it to make it work.

The solution is deployed on an on-premises model.

The solution can be deployed in a few hours. If you have some assistance from the IT service or IT team, the deployment can be done within a few hours.

What about the implementation team?

I take care of the deployment process with the help of the product's documents.

What other advice do I have?

I use the product on my PC in the company for remote access.

I am not sure whether the product has enhanced data security in my company, but I use OpenVPN Community Edition - powered by TurnKey, whenever I need access to the PCs in my company to work remotely.

Speaking about how the encryption technology in the product meets our company's privacy requirements, I would say that I think it depends on the policy of the organization, about which I don't really know much.

I would tell those who plan to use the product that it is one of the popular software solutions.

The product is very good in terms of reliability and the performance offered to its users.

I rate the tool an eight out of ten.


    Satisfied user

Works in 2022

  • April 05, 2022
  • Review from a verified AWS customer

This is not as easy as the official OpenVPN AMI but it is much easier than rolling an image your self.

The instructions at Github leave something to be desired, but if you're setting up a VPN into an AWS VPC you can use the instructions here https://aws.amazon.com/marketplace/pp/prodview-vtdzptnsownow?ref=cns_srchrow#pdp-overview to get it up and running.


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