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It provides a solid firewall, but they could improve on the support
We are using as a firewall product.
How has it helped my organization?
It helped to connect our satellite offices to the main Amazon infrastructure in a circular way.
What is most valuable?
It provides a solid firewall.
What needs improvement?
We had some problems with the configuration. They had provided a CloudFormation template, and we had to go several rounds to make it work.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's pretty stable. For our usage, it has been pretty good.
What do I think about the scalability of the solution?
We are a small company with a small infrastructure. For our infrastructure, it is perfectly solid. I don't have experience using it on a larger scale.
How is customer service and technical support?
They could definitely improve on the support, especially in other countries. Right now, it is just average. For example, we have a team in India. When they face issues, they have to go to Australia or talk to somebody in the US to receive support. They should be more responsive and have more local offices.
What about the implementation team?
AWS has been pretty good. It is well integrated and pretty user-friendly. Initially, we experienced issues with the configuration because Sophos provided us a CloudFormation template, which caused us some back and forth. By now, the process may have improved.
What's my experience with pricing, setup cost, and licensing?
Purchasing it through the AWS Marketplace went smoothly. We did not have any issues and the pricing was decent.
We decided to purchase through the AWS Marketplace because of the integration with the AWS infrastructure, firing it up and configuring it was very seamless.
Which other solutions did I evaluate?
We originally considered Barracuda and another solution.
We chose Sophos because we thought that it provided superior service. Also, they have a long history in the market, and I received a recommendation from one of my consultants.
What other advice do I have?
I would recommend to take a look a product, as it is a good product apart from the improvements that I mentioned. We are very happy with the product so far.
It is used as a standalone. We don't integrate it with other systems.
It has a single pane of glass which allows me to manage all my VPCs from a single instance, managing all my firewalls from one place
Every single Virtual Private Cloud (VPC) has Sophos in front of it. I also use it for Outbound Gateways in my WorkSpaces environment.
How has it helped my organization?
Our company trusts Sophos without even seeing it, as it provides us comfortability while allowing for flexibility.
What is most valuable?
Its scaling capability.
Sophos has a single pane of glass which allows me to manage all my VPCs from a single instance, managing all my firewall from one place, which is huge for me. When you have multiple VPCs and multiple accounts, it becomes too cumbersome to use a product that you have to look at individually. With Sophos, I can look at one place and see everything: my logs, filters, firewall rules, etc.
What needs improvement?
I would like them to move from the Classic Load Balancer to the Network Load Balancer. This would make it easier to do certain things with Amazon. They are able to do some enhancements with Network Load Balancer that they are unable to do with Classic Load Balancer.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I have never had a stability issue with Sophos. It self-heals.
What do I think about the scalability of the solution?
I have not run into a scalability issue since it is scalable past my license.
How is customer service and technical support?
I have had great technical support. The only issues that I have experienced with technical support are when I get a Tier 1 support person who knows about the on-premise product, not the AWS side of the product.
What about the implementation team?
The implementation and configuration through AWS is easy. They have cloud configuration templates, which are easy to deploy.
What's my experience with pricing, setup cost, and licensing?
We originally purchased the solution through the AWS Marketplace. I started my proof of concept doing pay-as-you-go, then moved to a VAR for a 'Bring Your Own Licence' (BYOL) licensing model. The BYOL license still requires you to accept the terms of the AWS Marketplace to deploy.
It is easy to purchase through the AWS Marketplace. In addition, if you have a budget for the AWS Marketplace, then your purchases will appear on your regular Amazon bill, which makes things even easier.
Which other solutions did I evaluate?
I went and looked at Check Point eight years ago, because back then, I loved Check Point. They also weren't many solutions like this back then. AWS Marketplace did not even exist eight years ago!
After comparing Check Point and Sophos pricing, I questioned whether the decimal for Sophos was in the wrong spot. Sophos's competitors were so much higher in price.
Originally, cost sold me because Check Point and Sophos had the same features. Now, Sophos has surpassed Check Point's features.
What other advice do I have?
If you haven't tried it, do so.
Not the AV Product we choose
What do you like best about the product?
Very nice unified interface. Clean looking product. Multiple features available in suite.
What do you dislike about the product?
Slows down computers, false positives, buggy software. Did not work how we thought it would.
What problems is the product solving and how is that benefiting you?
We ended up choosing a competing product because it did not tick all the boxes that we wanted.
Sophos Security
What do you like best about the product?
The company chose Sophos for our systems and it gives us the security of allowing employees to have their company email on their personal devices.
What do you dislike about the product?
To this point, I have not encountered a problem.
What problems is the product solving and how is that benefiting you?
The program is available to be downloaded on our mobile devices, which allows employees the ability to have the company email on their private devices. They can review and respond to their email regardless of where they are.
Recommendations to others considering the product:
I would highly recomend this program to other companies. This has brought a secure feeling to allowing employees to use their personal devices to monitor their company email.
Sophos UTm review
What do you like best about the product?
Solid security, ease of setup, great looking GUI and customer support is helpful
What do you dislike about the product?
The fact that port forwards have to be done with werid source ports.
Also don't like how network ports can't be bridged and Vlan'd .
Also don't like how network ports can't be bridged and Vlan'd .
What problems is the product solving and how is that benefiting you?
Security, endpoint protection. Very easy deployment and central is awesome
Recommendations to others considering the product:
Solid UTM but do your homework. Port forwarding has caveats like source port has to be 1:63365 or something like that.
Very nice entry level / SMB firewall appliance
What do you like best about the product?
The ease of setup and the feature provided with this little appliance is absolutely amazing. I was quite impressed by the feature for price. I like the fact that it runs Linux in the background.
What do you dislike about the product?
Support is not reachable easily and eventually, you get somebody over the phone.
What problems is the product solving and how is that benefiting you?
The lack of security in a SMB (a customer of mine) who wanted to have more visibility and enforce some security rules inside the teams
Recommendations to others considering the product:
Sophos UTM is a great entry level firewall who provided access to enterprise features/protections and the entry ticket is low. I really think it worth the investment for SMBs or branch offices.
excellent computer security
What do you like best about the product?
Very easy platform to use, easy to run updates on any operating system and provides security for all applications in use where confidential information is used.
What do you dislike about the product?
No problems with this software. It does its job, and there have been no outstanding complaints in my department (IT) on campus or any other.
What problems is the product solving and how is that benefiting you?
Able to ensure security over all computers/laptops at the university I am employed with (Southwestern University). There are no issues with security at this institution, (meaning no viruses or scam-like entities have been encountered) because of our use of Sophos UTM.
Sophos is easy to manage and does the job.
What do you like best about the product?
Sophos basically runs itself, so any kind of update just happens in the background, and we don't have to interrupt class time to make changes.
What do you dislike about the product?
Can't say there's a lot I dislike, except it's not the most extensive anti-virus.
What problems is the product solving and how is that benefiting you?
Sophos is automatically dealing with threats we likely couldn't catch in time on our own.
My experience
What do you like best about the product?
I think that the best quality is the support
What do you dislike about the product?
In my opinion, it is a bit too much expensive
What problems is the product solving and how is that benefiting you?
Virus scanning. Good protection.
Great perimetral solution
What do you like best about the product?
-It offers great possibilities
-Vpn site to site
-Openssl vpn
-Restriction perimeter
-Protect your business network in many areas
-Web filter and email filter
-High redundancy
-Vpn site to site
-Openssl vpn
-Restriction perimeter
-Protect your business network in many areas
-Web filter and email filter
-High redundancy
What do you dislike about the product?
-The configuration is not saved in plain text, making it impossible to configure X configuration lines
-Does not allow the configuration of different ranges in OpenVPN for clients, all clients fall within the same range
-Does not allow the configuration of different ranges in OpenVPN for clients, all clients fall within the same range
What problems is the product solving and how is that benefiting you?
-Safety in the network
-Perimeter security
-Remote access
-Conexion with other venues
-Routing
-Many other things
-Perimeter security
-Remote access
-Conexion with other venues
-Routing
-Many other things
Recommendations to others considering the product:
It's more stable
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