We use the Barracuda CloudGen Firewall to monitor all incoming emails to our corporate domain. Additionally, we use the device to manage and control outbound traffic from our internal email servers. One of the most beneficial features of this solution is its ability to effectively control traffic.
Barracuda CloudGen WAF for AWS - BYOL
Barracuda NetworksExternal reviews
External reviews are not included in the AWS star rating for the product.
A comprehensive set of next-generation firewall technologies to ensure real-time network protection against a broad range of network
What is our primary use case?
What is most valuable?
Since implementing the Barracuda CloudGen Firewall, we've seen significant benefits, particularly in stopping a lot of unnecessary or dangerous emails. One key feature we value is the ability to train the solution with emails categorized as threats, giving it a learning capacity.
What needs improvement?
However, the solution isn’t perfect. It sometimes lets through emails incorrectlycategorized as safe but malicious. I believe the tool could be improved by incorporating artificial intelligence to enhance its email analysis capabilities, though I’m unsure if this feature is currently available.
For how long have I used the solution?
I have experience with Barracuda CloudGen Firewall for ten years.
What do I think about the stability of the solution?
We haven’t had any stability issues; the device is very stable, even without redundancy.
What do I think about the scalability of the solution?
In terms of scalability, the on-premise solution isn't very flexible. If our corporation's email volume increases, we’d need to change the device as it's impossible to form a cluster by adding another unit. But in the cloud environment, there are no scalability issues.
How are customer service and support?
We’ve had some issues where support didn’t provide clear solutions or explanations.
How was the initial setup?
Setting up the Barracuda CloudGen Firewall was easy. You must configure an IP and set up the domain and DNS servers.The deployment took about a month, and we configured it according to new rules. For example, we noticed it blocked certain needed emails, so we adjusted the settings. We also have the ability to configure both blocklists and allowlists, which adds more control but requires a bit more manual configuration.
What about the implementation team?
We only have one person responsible for maintaining the Barracuda CloudGen Firewall, and it’s easy to manage.
What was our ROI?
In terms of return on investment, it's good. We generate reports about the device's activity, including the emails it blocks, which prevents users from wasting time on commercial, unwanted, or spam emails.
What's my experience with pricing, setup cost, and licensing?
When the corporation purchases something, it follows a request-for-proposal process and the best price wins. So, I think Barracuda CloudGen Firewall is reasonably priced, though I’m not sure of the exact amount
What other advice do I have?
I’d rate the firewall a seven because it hasn’t been upgraded in recent years, and attacks keep evolving. We now need other consoles to complement it since it lacksdevelopment.
A tool that allows its users to manage big environments with fewer resources
What is most valuable?
One of the big benefits of the product is that it allows you to manage big environments with fewer resources. The product offers very good management.
What needs improvement?
Barracuda CloudGen Firewall should work a little bit more with the logs so that, in our company, we can generate a little bit more reports and get a bit more statistics, which would be fine for us. The firewall's functionalities are okay, including network and security. The tool should improve its reporting and security areas, which are the only areas of concern related to the product.
For how long have I used the solution?
I have been using Barracuda CloudGen Firewall for twenty-two years. I use the solution's different model versions, including Barracuda CloudGen Firewall F12.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The product is easy to deploy, configure, and update.
Which other solutions did I evaluate?
I would prefer users to opt for Palo Alto in enterprise-sized environments, like energy companies, health companies, or financial organizations. Compared to Barracuda CloudGen Firewalls, Palo Alto offers its users a little bit more security. Palo Alto's threat prevention, sandboxing functionalities, and web filtering features are good. I don't know the other vendors so well that I could talk about them.
What other advice do I have?
Though there are some issues with Barracuda CloudGen Firewall, those working with it in our company are mostly satisfied with it.
I rate the overall tool an eight out of ten.
A stable product that provides excellent encryption, security, and technical support
What is our primary use case?
The solution has a couple of use cases in VPN. We have branches connecting to the head office. We have users connecting to VPNs. We also use SSL VPN.
What is most valuable?
The encryption and the security standards are valuable.
What needs improvement?
We need high availability and load balancing. The product does not enable load balancing. We are looking for alternate solutions. We have multiple VPN channels with clients and sites. We need to ensure that the traffic is optimized so that the full bandwidth of the existing network is utilized. If the link goes down, the traffic must be routed without any downtime in the connection.
For how long have I used the solution?
I have been using the solution for the past six years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten. We haven't faced any issues with the stability.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. The features are a bit limited compared to other vendors. Scaling with limited options doesn’t make sense. Around 80 people are using the solution.
How are customer service and support?
We have contacted support for configuration or troubleshooting. We involve support in areas where the product lacks features. The support is quite good. I rate the support a nine and a half out of ten.
What was our ROI?
I have seen a return on investment from the solution. We will be using the device refresh feature next year. The devices will be upgraded free of charge.
What's my experience with pricing, setup cost, and licensing?
The product is a bit cheaper than some solutions. It depends on the type of load.
What other advice do I have?
We are partners of the product. The solution must include as many features as possible. Each environment has different use cases. The features provided by the tool must be flexible enough to address our use cases and requirements. Overall, I rate the tool an eight out of ten.
Provides a good interface and has efficient technical support services
What is most valuable?
The product has a good interface. The system's logic is quite organized and effective compared to the pricing. Additionally, it provides a lot of functionality adhering to the current trends.
What needs improvement?
While using Barracuda CloudGen Firewall, we encounter issues with VPN profiles for Windows. It could be improved.
For how long have I used the solution?
We have been using Barracuda CloudGen Firewall since 2016.
What do I think about the stability of the solution?
I rate the platform’s stability a nine out of ten.
What do I think about the scalability of the solution?
We have 300 Barracuda CloudGen Firewall users. I rate its scalability a nine out of ten.
How are customer service and support?
The platform’s technical support services are good. We refer to a published guide in case of errors.
Which solution did I use previously and why did I switch?
I am familiar with FortiGate and Check Point. We prefer Barracuda CloudGen Firewall for a stable environment, new infrastructure, and reasonable implementation offers.
How was the initial setup?
We have been using the platform for a few years now. So, the initial setup process is simple for us.
What's my experience with pricing, setup cost, and licensing?
The platform is inexpensive compared to other vendors. I rate its pricing a five out of ten. We have purchased its support services for three years.
Which other solutions did I evaluate?
We are going to evaluate Barracuda and Cloud Genesys to get a better understanding of VPN issues.
What other advice do I have?
Barracuda CloudGen Firewall offers a separate license for VPN clients with some easy-to-use features. If you buy the module, you can use the entire features. The only issue is that it is not as popular as FortiGate.
I recommend it to others and rate it an eight out of ten.
An easy-to-setup solution with good security features
What is our primary use case?
We use the solution to secure network infrastructure.
How has it helped my organization?
The solution provides essential security features to protect our customers' applications.
What is most valuable?
The solution has the best security features.
What needs improvement?
The solution's interface is complex at the moment. It could be more user-friendly.
For how long have I used the solution?
We have been using the solution for four years.
What do I think about the scalability of the solution?
The solution is very stable. I haven't seen any downtime in the past two to three years.
Which solution did I use previously and why did I switch?
I used Cisco Secure Firewall earlier.
How was the initial setup?
The solution's initial setup process is easy. It requires a team of five to execute the deployment.
What about the implementation team?
We implement the solution with the help of Barracuda partners.
What's my experience with pricing, setup cost, and licensing?
The solution's price is affordable.
Which other solutions did I evaluate?
We are evaluating Fortinet, Palo Alto, and Cisco products. In comparison, Barracuda offers a reasonable price.
What other advice do I have?
I rate the solution a ten out of ten.
Excellent Web Application Firewall & Customer Support
We needed to implement a web application firewall to protect our web applications and databases. We researched the market carefully and decided to do a trial with Barracuda CloudGen WAF for AWS. We had no prior experience with deploying a WAF so we needed a lot of help, even in setting up the system to run our trial. We found the Barracuda technical support to be excellent, they essentially configured our system for us so we could conduct a trial in our AWS environment. We were very happy with our trial results and are currently working with Vandis, a Barracuda partner, to upgrade our overall cloud security posture including the deployment of the Barracuda CloudGen WAF.
Great - Web Application Firewall
Product is very easy to deploy in AWS, also the functionalities of the products are good and very easy to manage.