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Reviews from AWS customer

27 AWS reviews

External reviews

80 reviews
from and

External reviews are not included in the AWS star rating for the product.


    TomOneill

An easy to configure solution that can act as a VPN concentrator

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We mostly use Cisco Secure Firewall as a VPN concentrator and for its firewall features.

How has it helped my organization?

Using Cisco Secure Firewall has helped grow our familiarity with people that know Cisco.

What is most valuable?

The most valuable feature of Cisco Secure Firewall is its ease of configuration and that it's scalable for firewalls and VPNs.

What needs improvement?

Changes you make in the GUI sometimes do not reflect in the command line and vice versa.

For how long have I used the solution?

We have been using the solution since its inception, so, for many years now.

What do I think about the stability of the solution?

We did not have any stability issues with Cisco Secure Firewall.

What do I think about the scalability of the solution?

We did not see any limitations with Cisco Secure Firewall’s scalability.

Which solution did I use previously and why did I switch?

We also use Aruba in our organization. We never have to factor in extra development time when we go to a new major version of Cisco. With Aruba, we have a pretty drawn-out development timeline for any upgrades or software improvements. Aruba and Cisco Secure Firewall are very different in their implementation and development.

How was the initial setup?

The initial setup of the Cisco Secure Firewall is very straightforward. The average time it took to deploy the solution was very short. Deploying the VM and automating our configurations took a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

Cisco smart licensing is a hassle for a disconnected environment. However, I haven't licensed anything in a while. There have been many changes, making it easier to license disconnected devices connected to the internet.

What other advice do I have?

ASAv uses the solution as a VPN concentrator and a firewall because it could be used for both. It can be used for landing AnyConnect clients on ASAv and as a firewall.

What sets Cisco Firewall apart from other products is that when we do an update, we know we're not going to break a lot of things, and there are not a lot of bugs. The integration on the Cisco side is pretty good.

Most of our team is familiar with Cisco, and everyone knows what to expect when they log in. So it's easy in that way.

I like the application visibility and control with Cisco Secure Firewall. My only complaint is that the changes made in the GUI sometimes do not reflect in the command line.

I haven't had any problems with Cisco Secure Firewall. It's very straightforward and reliable. Also, it's trustworthy because it has the Cisco name.

Cisco Secure Firewall has helped free up our IT staff for other projects. The product is quite heavy into automation. So with it being Cisco, it is very scalable in generating configs. The solution saves a week or two for implementation and integration.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience through the reliability aspect.

You know what you're getting when you use an ASAv from Cisco. Cisco Secure Firewall is a great product in terms of reliability and scalability.

Overall, I rate Cisco Secure Firewall ten out of ten.


    reviewer2211648

Secures our infrastructure from end to end

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have some in our DMZ. We have some located in several locations throughout our state. Then we have our local Egress and VPN firewalls that we use.

What is most valuable?

The VPN is our most widely used feature for Cisco Secure Firewall. Since we were forced into a hybrid working situation by COVID a few years back, VPN is the widely used feature because everybody is working remotely for our agency. So it came in very handy.

What needs improvement?

Cisco Secure Firewall’s customer support could be improved.

For how long have I used the solution?

I have been using Cisco Secure Firewall for 20 years.

What do I think about the stability of the solution?

Cisco Secure Firewall is a very stable solution.

What do I think about the scalability of the solution?

We bought scalable products, and we're in a good position.

How are customer service and support?

With Cisco Secure Firewall's technical support, it's always hard to get somebody that knows what they're doing on the line. However, when you finally get somebody on the line, it's pretty good. Having to deal with the licensing and be able to open a TAT case based on the serial numbers was very difficult. The individuals we get support from are pretty good, but the solution's support is two out of ten because of the process of having to get to that point to get support.

Which solution did I use previously and why did I switch?

I have previously used Juniper. Our company decided to go with Cisco Secure Firewall because of the cost and ease of use. Also, the people in our team knew Cisco versus other solutions.

How was the initial setup?

Cisco Secure Firewall's initial setup was pretty straightforward. They have a wizard, which helped in some instances, but there's also a lot of documentation online that helps a lot.

What about the implementation team?

We have a reseller that we go through, and they helped implement Cisco Secure Firewall for us.

What other advice do I have?

The application visibility and control with Cisco Secure Firewall is pretty great. We have the FTD, the firewall threat defense, and FMC, the management console we use, and we have great visibility using that product.

Cisco Secure Firewall's ability to secure our infrastructure from end to end is really good. We always find things and or block things before they even happen. So it's great, especially with Talos.

Cisco Secure Firewall has helped free up our IT staff for other projects to a certain degree. We still have to review logs in the firewall, and hopefully, someday, we'll have AI to help do that for us too. The solution has probably saved our organization about ten hours a week.

We use Talos, among other threat advice tools, and it's very good. Talos automatically updates us on the threats out there, and we can deploy those to our devices if we deem it fit to deploy them.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience. We've used Cisco for so long, and we've never had a data breach up to this point.

Overall, I rate Cisco Secure Firewall ten out of ten.


    reviewer2211633

Does what we need to do and when we need to do it

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Cisco Secure Firewall for traditional firewall use cases, like VPN, segmenting of traffic, and creating PPSs.

How has it helped my organization?

We need reliable communication to do what we do, and that's very important. The solution does what we need to do and when we need to do it. It has a great reputation for the support that we need because if things don't work within the Department of Defense, people don't survive. Communication and keeping the adversary out are key components of our work. So we need a robust, reliable, and secure product, and that's what Cisco provides us.

What is most valuable?

Cisco Secure Firewall is robust and reliable.

What needs improvement?

The process of procuring modern-day technology within the DOD needs to improve.

For how long have I used the solution?

I've spent quite a few years with Cisco Secure Firewall.

What do I think about the stability of the solution?

Cisco Secure Firewall is a very stable solution.

What do I think about the scalability of the solution?

Cisco Secure Firewall is a very scalable solution.

How are customer service and support?

Cisco Secure Firewall's technical support is great, reliable, and responsive.

What was our ROI?

We have seen a return on investment from using Cisco Secure Firewall. From the DOD's perspective, we need a reliable and robust solution that has to be reliable in real-time. Cisco Secure Firewall is a reliable solution that works when needed.

What other advice do I have?

Cisco Secure Firewall is a great scalable, secure, and robust product.

There is a dedicated team designed to handle firewalls.

I have a good impression of Cisco Talos and its effects on our security operations. They have a great reputation for doing a lot of great things.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience.

Overall, I rate Cisco Secure Firewall nine out of ten.


    Dipsankar S.

Maximizing Network security with Cisco Adaptive Security Virtual Appliance.

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
Cisco ASAV firewall software offers high availability features, such as clustering and active/standby failover, ensuring that the network remains secure even in the event of a hardware or software failure. Cisco ASAV firewall software offers advanced threat protection using technologies such as Intrusion Prevention systems (IPS), malware protection, and URL filtering. These are some features that I like in Cisco ASAv.
What do you dislike about the product?
It Consumes a significant amount of CPU and memory resources, which can impact the performance of the underlying virtualization infrastructure.ASAV firewall software offers a comprehensive solution for network security; it requires significant resources to deploy, configure, and manage.
What problems is the product solving and how is that benefiting you?
Cisco ASAv solves a range of network security problems and provides several benefits, including enhanced security, simplified management, improved scalability, and compliance


    Gilmar A.

Cisco Adaptative

  • March 14, 2023
  • Review provided by G2

What do you like best about the product?
The way we can connect and work from anywhere.
What do you dislike about the product?
I believe the interface could be more friendly.
What problems is the product solving and how is that benefiting you?
It makes people working together, even when you are km away.


    Wendy S.

Does what it's supposed to do

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and customer support is quick and efficient.
What do you dislike about the product?
I have not had any negative experiences with Cisco at this time.
What problems is the product solving and how is that benefiting you?
We are a large company with vast network connections, this has made navigating through systems must faster.


    Vivek D.

Best in industry security software with strong VPN competence

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
The best part about this software is that it is easy to Manage and track virtual traffic and deploy. The Application monitor all the internet traffic on the client's machine, which is very useful.
What do you dislike about the product?
The software automatically disconnects and reconnects when the internet is a little weak and after the update, which disrupts the work of other office tools, which work only when we are connected to a VPN network
What problems is the product solving and how is that benefiting you?
It prevents machines from unwanted malevolent programs or malware. Also, organizations can restrict access to employees from visiting unwanted websites to keep clients' devices safe.


    Felipe Muñoz Ramos

We need help to upgrade to the version of the ASA OS that currently is on version 7.16 and an upgrade to version 9.14(2)8 is required

  • December 20, 2022
  • Review from a verified AWS customer

We request your important support to review the causistry of updating the VPN services found in AWS, we have 6 C5xlarge with images of Cisco Secure Firewall ASA Virtual - PAYG which we require to upgrade to the version of the ASA OS that currently is on version 7.16 and an upgrade to version 9.14(2)8 is required

i-0521966302cb81d67
i-06f377eef48968e71
i-0e2a22338ca7e533a
i-0141f49bb48f8c3b5
i-010e4caa4fe7a687b
i-0c5cd8239b2233718
i-082c7850b684ac26c


    reviewer1884756

Provides great security for our applications

  • June 15, 2022
  • Review provided by PeerSpot

What is our primary use case?

We use them for site-to-site VPN solutions as well as other VPN activities, and for general application security.

We needed a good VPN solution and, as our network grew, we had more applications that were virtualized and that can be spun up. We needed a solution that would keep us ahead.

How has it helped my organization?

Cisco ASA provides great security for our applications.

What is most valuable?

One of the best features is the ease of use. It's also easy to teach new engineers to use the ASA CLI. When I first started learning firewalls, Cisco was the first one that was taught to me and it was pretty easy to grasp. When I'm teaching other engineers to use Cisco ASAs, the results of their learning are immediate.

What needs improvement?

It needs to provide the next-generation firewall features that other vendors provide, like data analytics, telemetry, and deep packet inspection.

Also, the ASAs need to be improved a little bit to keep up with the demand for high bandwidth and session count applications.

For how long have I used the solution?

I've been using Cisco ASAs for about 11 years.

What do I think about the stability of the solution?

It's reliable. It doesn't have all the features of some of the newer firewalls, but it's very reliable. It doesn't break. It's pretty rock-solid.

What do I think about the scalability of the solution?

We have at least a pair in every one of our data centers. We gateway our applications around the firewall system, meaning all application data goes through firewalls.

How are customer service and support?

We have good support from Cisco for the ASAs. That helps us out a lot. Some of our ASAs are pretty old and technically not supported anymore, but TAC always helps us out.

How was the initial setup?

The initial one, for me, was a little bit complex because I hadn't done it before. It was inline and an active/standby pair, so it involved a little bit more than just deploying one firewall.

We had some documentation written and we tested it in the lab and then the deployment took about four hours.

We deployed it alongside different solutions and then we cut over to it when it wouldn't impact the customers.

The maintenance involves doing code upgrades periodically to keep up with the security environment requirements. One person handles that.

What about the implementation team?

We deployed with a consultant from Cisco support. Our experience with them was good. They provided a lot of documentation ahead of time to help us with our configuration.

From our side there were two people involved. One was doing the configuration and the other person was checking to make sure there were no errors, looking at IPs and the like.

What's my experience with pricing, setup cost, and licensing?

The licensing is straightforward and simple, so we don't have to keep relicensing every year as we do with other applications.

Which other solutions did I evaluate?

We use Juniper as well.


    Mohammed T.

CISCO ASAv review

  • May 28, 2022
  • Review provided by G2

What do you like best about the product?
A virtual firewall solution that supports all the recommended security features from traffic inspection to VPN and can be deployed on a private cloud or in the public cloud
What do you dislike about the product?
configuring some of the features using the command line can be challenging, and cisco ASDM sometimes can be difficult to use because it depends on the Java version being installed on your device
What problems is the product solving and how is that benefiting you?
I needed a virtual solution that can be deployed locally or in the cloud that can offer site-to-site and remote VPN connections