Sold by: SearchBlox
Deployed on AWS
SearchAI is an enterprise-ready platform that seamlessly integrates retrieval-augmented generation (RAG) capabilities with your organization's data infrastructure. The platform combines automated document processing, hybrid search technologies, and private large language models to create secure, customizable AI applications like chatbots and search tools. With transparent pricing and out-of-the-box functionality, it enables organizations to harness the power of generative AI while maintaining control over their sensitive data and costs.
4.7
Overview
SearchAI is a comprehensive enterprise platform that revolutionizes how organizations harness their data through advanced retrieval-augmented generation (RAG) technology. At its core, the platform seamlessly automates the entire RAG workflow, from connecting and processing various data sources to chunking, embedding, and retrieving relevant information. This automated approach ensures organizations can quickly deploy AI-powered solutions without getting bogged down in technical complexities or infrastructure setup.
The platform stands out by offering a unified environment where enterprises can build and deploy various AI applications, including intelligent search systems, chatbots, and specialized agents - all powered by their own data. What makes SearchAI particularly powerful is its hybrid search architecture, combining traditional keyword search with modern vector-based approaches, alongside a high-performance private LLM optimized specifically for RAG applications. The system automatically enhances content discoverability through AI-generated metadata, including titles, summaries, and topics, making even unstructured content like PDFs and images more accessible and searchable. With its straightforward, transparent pricing model available in both self-hosted and fully managed options, SearchAI removes the uncertainty and hidden costs typically associated with enterprise AI deployments.
Highlights
- Create and deploy AI Search, ChatBots, and Agents using your enterprise data securely on a single unified platform. Utilize Keyword, Vector, or Hybrid search to retrieve the most relevant information from across your enterprise content instantly. Improve search relevance with AI-generated titles, summaries, and topics from your data and documents, including unstructured content like PDFs and images.
- High-performance private LLM optimized for RAG. Process data, passages and conversations securely and at a fixed cost. Spend less to scale enterprise efficiency. fixed and transparent pricing. No external dependencies, APIs and pricing surprises to deal with. No more counting tokens for your LLM usage.
- Build out-of-the-box RAG solutions that automatically connect, process, chunk, embed, retrieve and augment your enterprise data. No need for complicated pipelines or vector stores.
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 24.04.4 LTS
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
This is a free license to run SearchAI. No refunds on the free license.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
SearchAI 12.1
[NEW] - Merchandising Rules, a new feature for Product Discovery Collection with the merchandising rules like Promote, Pin and Hide.(Similar to Featured Results). Results can be seen on Smart Search API after the rules created and active in state. [NEW] - Updated Custom Collection with KG, RAG, Auto-Relevance and LLM Settings. [NEW] - New search endpoint returning featured-result entries directly (separate from the standard search response augmentation). Useful for editor previews and frontend plugins that need to render featured results out-of-band. [NEW] - New API to get all collections with REST end-point without token. [NEW] - Session-Expiry Configuration API to get the session time-out in minutes, which is configured in config.xml file
SearchAI 12.0
[NEW] - Knowledge Graphs: Automatic document KG and product KG with entity extraction, relationship mapping, color synonyms [NEW] - Visual/Image Search: 7 modes (similar, exact, complementary, deconstruct, suggest, accessorize, style) [NEW] - KG-Based Personalization: Product and document recommendations (personalized, use-case, persona, query, similar, complementary, learning paths) [NEW] - Deep Intent Understanding: Query decomposition, normalization, color expansion, multi-level sorting, tuning [NEW] - Journey Recommendations: Anonymous tracking, identity resolution, cross-session journeys, campaign attribution [NEW] - Hot-Swap LLM Providers: Support for multiple LLM providers (OpenAI, Anthropic, Google, Bedrock, Azure, Ollama, ONNX, Llama.cpp), 10 embedding providers, and 7 reranker providers [NEW] - E-Commerce Integrations: Shopify, BigCommerce, WooCommerce, Adobe Commerce (Magento), Stripe [NEW] - New Collection Types: 11 new types including Azure DevOps, ServiceNow, Salesforce, Sitemap, Dropbox, Box, Zendesk, DocuSign, OneDrive, Azure Blob, Sitecore [NEW] - A/B Testing: Search, product, and LLM A/B testing with unified analytics [NEW] - Observability: Support for three log destinations (disk,console & Opensearch) to store logs. Support for external log destinations (Splunk, Datadog, CloudWatch, etc.), for system/LLM/HTTP metrics, LLM
Additional details
Usage instructions
After the instance starts please go to https://<Hostname or Host IP>:8443/console to access the administrative console.
Please follow directions to setup collections : https://developer.searchblox.com/docs/overview
Resources
Vendor resources
Support
Vendor support
Support URL:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
David H.
SearchBlox offers a feature-rich, scalable solution for our needs
Reviewed on Oct 09, 2025
Review provided by G2
What do you like best about the product?
I like the configurable interface that provides a breadth of indexing options that target the needs of our client implementations.
What do you dislike about the product?
It took longer than I'd hope for some of the crawler-related issues to be addressed.
What problems is the product solving and how is that benefiting you?
We are a digital agency and most of our clients are associations. SearchBlox provides a platform for us to build search solutions and integrate them such that, once developed, client staff can maintain on their own. We leverage the crawler feature and the APIs for indexing and the REST API for rendering results. For many clients we provide a federated search that draws content from multiple sites.
Rajiv S.
Expert in Content Writing, Specializing in IT Sales and Services for Public Sector Procurement"
Reviewed on May 10, 2024
Review provided by G2
What do you like best about the product?
The seamless integration, user-friendly interface, and powerful indexing capabilities.
What do you dislike about the product?
I'm not particularly fond of its complex setup process and occasional lack of responsiveness.
What problems is the product solving and how is that benefiting you?
SearchBlox Search Server streamlines data retrieval and improves search accuracy, helping me access critical information quickly and efficiently.
Harsh V.
The best app for retrieving information in a easy way.I must recommend
Reviewed on Nov 16, 2023
Review provided by G2
What do you like best about the product?
It's best thing is it's ease of use and implementation. It is very easy to manage tones of company data using the AI feature.
What do you dislike about the product?
Sometimes the ai produces bad results and hereby making it's integration difficult in professional scenario.
What problems is the product solving and how is that benefiting you?
To manage my companies data using AI.
Bryan T.
excellent software, support leaves a bit to be desired.
Reviewed on Dec 07, 2021
Review provided by G2
What do you like best about the product?
The ease of configuration. There is a significant amount of "point and click". The basic instructions are great as long as you are using the self-signed certificates included with the application.
Their new AI offering is extremely interesting. And a big win for custom search that isn't from the "big guys".
Their new AI offering is extremely interesting. And a big win for custom search that isn't from the "big guys".
What do you dislike about the product?
The instructions for adding a certificate to the keystore that is not self signed are incomplete. I have provided updates to the documentation, but the last time I checked they had not been included. The information on the analytics software, and how to add a certificate to that was not covered.
The final thing I am not thrilled with is that we have sent several issues to searchblox support. They have never successfully provided a solution. In each case, I continued working through my personal knowledge of the application to discover either a work around, or the solution.
The final thing I am not thrilled with is that we have sent several issues to searchblox support. They have never successfully provided a solution. In each case, I continued working through my personal knowledge of the application to discover either a work around, or the solution.
What problems is the product solving and how is that benefiting you?
We needed to replace our old google appliance. The searchblox software has provided an excellent replacement. The custom front end has also allowed us to completely brand the searchblox interface. Ultimately, search is what searchblox is all about, and they do it quite well, and at a reasonable price.
John I.
Migration From Google Mini
Reviewed on Aug 18, 2016
Review provided by G2
What do you like best about the product?
SearchBlox provided a seamless migration from Google Mini Search Appliance. The software is easy to install, stable, and efficient. Indexing is blazing fast, and results are complete. Support and customer service have been excellent. We have installed SearchBlox on our own server and would highly recommend.
What do you dislike about the product?
License must be renewed on a yearly basis.
What problems is the product solving and how is that benefiting you?
We have migrated several site search functions from Google Mini to SearchBlox.
Recommendations to others considering the product:
We are grateful to SearchBlox for a seamless migration from Google Mini Search Appliance. The software was easy to install, stable, and efficient. Indexing is blazing fast, and results are complete.