Sold by: Pharos Cloud
Cloud-Native Printing for the Enterprise
Future proof your print infrastructure with secure printing that reduces costs and downtime while increasing efficiency and visibility into your print environment.
Overview
Eliminate Print Infrastructure Complexity While Cutting Costs
If you're running print infrastructure on-premises, you already know the problem: servers that consume IT resources, costs hidden across departments, security vulnerabilities that accumulate faster than you can patch them, and a help desk drowning in print related tickets. Pharos Cloud delivers enterprise print management as a true cloud native service on AWS infrastructure, eliminating the server maintenance burden while giving you complete visibility into print spending across your organization. You'll shift from unpredictable capital expenditures and maintenance costs to a predictable operational expense model, with real-time cost allocation that finally enables accurate departmental chargebacks and budget accountability.
Security and Compliance Built for Enterprise Requirements
Your CISO needs zero-trust security frameworks and audit-ready compliance controls not legacy systems with accumulated vulnerabilities. Pharos Cloud is ISO/IEC 27001:2013 certified with built-in controls for HIPAA, PCI-DSS, and SOC 2 compliance, delivering the security posture and audit trail your compliance officers require without the manual verification burden of legacy systems. The cloud native architecture reduces your attack surface while providing centralized security monitoring and automated threat response, transforming print infrastructure from a security liability into a controlled, compliant enterprise service.
Support Hybrid Work Without the Infrastructure Headaches
Your distributed workforce needs seamless printing whether they're in headquarters, a branch office, or working remotely but your location-dependent legacy systems can't deliver that without exponentially increasing IT complexity. Pharos Cloud enables secure printing from anywhere with 99.99% uptime SLA, freeing your IT team from print infrastructure management so they can focus on strategic initiatives instead of troubleshooting print servers. You'll consolidate multiple point solutions into a single vendor relationship, reduce help desk ticket volume through self service capabilities, and integrate printing into your broader enterprise workflows through API-first design that aligns with your cloud-first technology strategy.
Highlights
- Eliminate Print Servers & Reduce IT Overhead. Cloud native print management removes on premises infrastructure complexity. Manage your entire print environment from a single pane of glass, freeing IT staff from server maintenance and support tickets to focus on strategic initiatives. 99.99% uptime SLA ensures business continuity.
- Enterprise Security & Compliance Built In. Zero Trust security framework with ISO/IEC 27001:2013 certification protects your print infrastructure. Meet HIPAA, PCI DSS, and SOC 2 requirements with built in compliance controls, audit trails, and encrypted print paths eliminating legacy vulnerabilities that put your organization at risk.
- Support Hybrid Workforces with Seamless Printing Anywhere. Enable secure printing from any location for remote and mobile workers. Users access printers from any device with internet connection while maintaining enterprise grade security. Reduce operational costs up to 30% with transparent cost visibility and departmental accountability.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
0-999 Users | Number of users that need to print | $15.00 |
1,000-5,000 Users | Number of users that need to print | $12.00 |
5,001-10,000 Users | Number of users that need to print | $10.00 |
10,001-50,000 Users | Number of users that need to print | $5.00 |
50,001-99,999 Users | Number of users that need to print | $4.00 |
100k+ Users | Number of users that need to print | $3.00 |
Vendor refund policy
Pharos does not typically offer refunds, but we do provide free trials to ensure Pharos is the right fit before you commit. Our team works closely with you during evaluation to thoroughly qualify your needs against our solution capabilities. This approach ensures you have confidence in the platform's ability to solve your specific challenges before moving forward.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Pharos Standard Support Package Access & Resources 24/7 online support portal access with comprehensive knowledge base, product documentation, installation guides, and troubleshooting articles. Self service resources enable IT teams to resolve common issues independently.
Support Hours Regional business hours coverage:
USA/Canada/Caribbean: 8 AM to 8 PM ET, Monday through Friday
Europe/Middle East/Africa: 8 AM to 5 PM CET, Monday through Friday
Asia/Australia: 8 AM to 5 PM AEST, Monday through Friday
Support Scope
Initial response and triage for business critical Pharos software issues
Level 1 & 2 support: product usability, configuration guidance, troubleshooting, log analysis
Ticket submission and tracking through online portal
99.8% system availability commitment
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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