MetaDefender ICAP Cloud

I am an integrator for MetaDefender . My usual use cases for MetaDefender  involve connecting the products into the environment of the customer, including MetaDefender Core, ICAPs, endpoints, and all the related components.

I find the CDR, specifically the CDR ability, the most valuable aspect of MetaDefender so far. I appreciate the CDR because I can show customers how it works and demonstrate the effectiveness of this feature, and it is very helpful.

I did not pay much attention to the expanded file type and archive coverage feature initially. Could you explain what you mean by file type?

The enhanced reporting and audit visibility features are acceptable. Some customers of mine had problems with the health checks and monitoring of the logs, but it has improved, so that is very positive.

Most of the time, in our experience at Danet Communications, we work with government offices, and they need the CDR. However, because CDR is affecting files such as MSI and EXE files, they are always creating new passes of scanning. This is acceptable, but I would like OPSWAT to improve that, perhaps to decrease the impact when the process becomes slower. I am not sure if that is something that is possible.

There is something about MetaDefender that I think could be improved or enhanced, specifically regarding a feature request. Something that annoyed me was the less noticeable improvement from version 5.8.0 to 5.9.0 of MetaDefender Core. Now you have to search in the block if you want to create a blocklist, which is somewhat annoying when searching for your file. I may have just been accustomed to the old version.

From my experience, there are perhaps some improvements in workflow automation with the recent enhancements to policy orchestration and engine parallelization. However, there are many settings in the workflow that you cannot quickly understand what they are doing. Adding a question mark around them that provides a bit more information about that option would be beneficial.

I have been working with MetaDefender for approximately six to seven months.

Regarding the reliability and stability level of MetaDefender, there are minor problems here and there, but nothing specific. Every time when help is needed, we receive the assistance.

When I say there are some troubles here and there, I mean there are different and unusual bugs or complications and things that cannot be connected to each other even though all the network configuration is acceptable.

The scalability level of MetaDefender is good. It is learning and increasing with every patch, and that is acceptable.

When I need help, I reach out first by trying to find information in the documentation. If I cannot find that, I go to the Ozi AI. If I see that the AI cannot help me, then I ask for an agent.

When it comes to my communication with agents, I find they are responsive and professional. A lot of the time, they are busy, so they cannot participate in calls or Teams meetings. However, if we schedule a meeting, they will attend, especially if it is very important.

I usually participate in the initial setup, including the installation of MetaDefender. Most of the time, I send requirements for the server, and the customer has to create a server that meets what I have requested. After the customer has made the prerequisites, I can work with them on installing and connecting the products into their environment.

The initial setup usually looks like this for me: first, I need to send the prerequisites for every product, and I reference OPSWAT documentation to see what is needed, such as Visual Studio or Desknet. Then I send downloads of the products.

I usually find the initial setup has small challenges such as connectivity issues, but these are not on OPSWAT's side. They are more related to the customer's environment.

I assess the effectiveness of MetaDefender in blocking or sanitizing content based on policy as very good. It contains a lot of file types, and most of the file types are included, so that is acceptable.

My impression of the detection rate provided by MetaScan multi-scanning is positive. I work mostly with the core, and my clients have not encountered false positives or those kinds of issues.

I evaluate the effectiveness of Deep CDR in reconstructing files safely and without signatures as good. I measure if it is effective by processing a lot of files, verifying that the content I want to be removed is being removed, and confirming that the hash is different.

To be honest, the file-based vulnerability assessment feature is more of a toggle option that we always enable, but we have not thoroughly tested it. I do see the effectiveness of this feature.

I think the adaptive sandbox analysis of MetaDefender works well. We do not have many customers using it, but from the customers who are using it, it functions effectively. Some of my customers describe its impact on analyzing suspicious files as adding additional layers of security. The reviews were positive, and while it may slow the scanning time slightly, that is understandable.

I rate this review an eight out of ten overall.

I have used MetaDefender for various use cases on my PCs at home and also enrolled it on some of my virtualized devices in my virtualized lab, which runs on Linux and Windows. I tried it on Windows 11, Windows 10, Ubuntu, and Kali Linux, and I enrolled the devices after trying quite a few use cases.

I blocked USB access on all the Windows machines, and it successfully blocked it, so I cannot use USB devices on these machines. I also utilize MetaDefender for patching my Windows devices, as it picks up outdated software and often identifies vulnerable third-party programs. Sometimes I need to patch the software or uninstall older versions before installing the new ones. I also use it for Windows updates, as it flags when my Windows updates and OneDrive application need to be updated. Additionally, it checks my browser extensions for status and compliance.

For malware protection, I am using McAfee, but if it has not scanned for some time, MetaDefender flags that too. I need to fine-tune my policy because it identifies McAfee, Windows Defender, and Microsoft Teams as unapproved products, so I will look into that. I have configured a policy, but since I am using a free version, I could not use DLP, and some intensive endpoint management functionalities are limited. It performs many tasks, including patching my devices, tracking critical issues, third-party vulnerabilities, and showing device locations on a graph. In brief, I am using it mostly for endpoint security.

I did not manage to enroll my IoT devices, including my child's device running on iOS and some Amazon products. I could not enroll my Fire Stick or monitor certain network devices. I initially thought I could enroll all those devices, including some children's IoT devices, but there seem to be limitations with Linux endpoint management as well. I hoped MetaDefender could help with parental controls for my Amazon Kids products.

I have not contacted technical support, though I thought I might need assistance fine-tuning my policy. When MetaDefender flagged some Windows DLL files as infections, I looked up information online and needed to whitelist them if they run directly from the Windows folder. If I could not resolve that, I would reach out for support, but I have not raised any tickets with MetaDefender yet.

MetaDefender is flexible because, for a free product, you can enroll up to 50 devices, and I have only used about eight devices so far. This flexibility allows you to explore its features before committing to a contract with MetaDefender, unlike other products that provide trial versions for a limited time.

I appreciate that you can use MetaDefender for various tasks, including patching, monitoring, vulnerability assessment, and compliance checking for up to 50 devices on the free license.

On the free version, I can only monitor device compliance, which includes the total enrolled devices and my compliance dashboard showing critical issues and warnings. It compiles data by desktops, laptops, virtual machines, servers, and mobile devices, including my enrolled Windows, Android, and one iOS device. The reports show compliant and non-compliant devices, allowing me to fine-tune my policies and group my devices for different policy applications.

There is no maintenance required on my end because the application on my endpoint automatically patches itself. When there is a new update, it handles the patching and alerts me when I am running the latest version. However, a feature I wish MetaDefender had is the ability to patch my devices centrally from my dashboard, including scheduling patches during off-peak times. I cannot provide a full review since I am using the free version, but based on my experiences, I would recommend MetaDefender to peers and companies using Windows endpoints.

I am not using the Expanded File Type and Archive Coverage feature, as it is not part of the free version. I was wondering if I could enroll more devices and replace McAfee with MetaDefender if it can serve as antivirus as well.

The initial deployment is straightforward, as there is an enroll link on the portal. Clicking that gives me options to enroll in MetaDefender Core, Endpoint, or Industrial File. I receive a QR code, and for devices like phones, scanning it enrolls them automatically. For Windows devices, it provides links to download the EML or EXE files, enabling easy Active Directory use. This straightforward enrollment process applies to Linux and macOS as well. However, for IoT devices, it is not so straightforward since it requires building the application from a downloaded file and running it, especially for Linux-based IoTs.

I have been working with the solution for more than eight months.

MetaDefender does not crash and runs well without conflicts with other Windows or Linux applications, indicating that the developers have optimized its performance very well.

I have only enrolled about eight devices, and I cannot comment on scalability for corporate networks with more than 500 endpoints since I have not tested it with larger numbers. I could consider testing on a licensed version to push patches automatically from the portal to assess its full capabilities. I would appreciate a trial period of one or two weeks for better testing of the full version features.

I have not contacted technical support, though I thought I might need assistance fine-tuning my policy. When MetaDefender flagged some Windows DLL files as infections, I looked up information online and needed to whitelist them if they run directly from the Windows folder. If I could not resolve that, I would reach out for support, but I have not raised any tickets with MetaDefender yet.

I have previously used other endpoint products like Fortinet's FortiEDR, but only in a virtualized environment. I could do similar use cases with that one as well.

The initial deployment is straightforward, as there is an enroll link on the portal. Clicking that gives me options to enroll in MetaDefender Core, Endpoint, or Industrial File. I receive a QR code, and for devices like phones, scanning it enrolls them automatically. For Windows devices, it provides links to download the EML or EXE files, enabling easy Active Directory use. This straightforward enrollment process applies to Linux and macOS as well. However, for IoT devices, it is not so straightforward since it requires building the application from a downloaded file and running it, especially for Linux-based IoTs.

I have previously used other endpoint products like Fortinet's FortiEDR, but only in a virtualized environment. I could do similar use cases with that one as well.

I am not using the Expanded File Type and Archive Coverage feature, as it is not part of the free version. I was wondering if I could enroll more devices and replace McAfee with MetaDefender if it can serve as antivirus as well.

On the free version, I can only monitor device compliance, which includes the total enrolled devices and my compliance dashboard showing critical issues and warnings. It compiles data by desktops, laptops, virtual machines, servers, and mobile devices, including my enrolled Windows, Android, and one iOS device. The reports show compliant and non-compliant devices, allowing me to fine-tune my policies and group my devices for different policy applications.

I would rate this product an 8 out of 10.

I have been working with MetaDefender  for the past year. I am a customer of MetaDefender . I use MetaDefender for CDR in an Azure  Blob environment. The features of MetaDefender that I have found the most valuable include the option to connect to the storage account and create a connection between different blobs and containers, as well as creating a CDR policy and workflow that works for us.

I am using the Expanded File Type and Archive Coverage feature. I am using the Enhanced Reporting  and Audit Visibility features. The Enhanced Reporting  and Audit Visibility features help us to understand what exact type of files are uploaded to the blob and which type of files are blocked or get scanned. We can understand exactly where we might miss the business logical flow and correct it.

The impact of MetaDefender on my organization's scanning process is great because I have the option to harden the platform. If the developers make mistakes in the application development cycle and miss hardening the types of files or the archive levels on the application layer, with MetaDefender, I can restrict it on my end and be sure that no other files are accepted except those that I permit. It will not even be considered to be scanned.

MetaDefender could be improved in the future regarding the notification issue. OPSWAT delivers an API structure that you can query via APIs for a lot of data from OPSWAT. However, many customers, including us, are looking for more responsive notifications. If OPSWAT sees that the file uploaded has failed because it doesn't fit the policy or the file types, we would like to get a notification about it rather than developing something on our own that would query OPSWAT for the data.

The stability and reliability of MetaDefender are good. I have not yet tested it for disaster recovery. I am planning to do so to understand how it really works in different recovery solutions, such as a cluster or an active-active solution. Therefore, I cannot tell you about this because I have not tested it yet.

When considering the scalability of MetaDefender, I cannot really size it because when you are planning a CDR solution in your company, you should understand where you could have a bottleneck of the files or the hardware. Is it possible to upload a lot of files and still have OPSWAT scan them all, or would they be queued and how much time would it take? You need to plan it. You need to do some sizing before installation and understand exactly what you are seeking from the solution and how it fits your organization.

I do not often communicate with the technical support of MetaDefender, only with the integration team. I am happy with my interaction and communication with MetaDefender's team. The communication was great and understanding. It was easy because I was familiar with OPSWAT Core, not so much with MetaDefender, but with OPSWAT Core I was familiar, and the policy and everything else that you configure on OPSWAT Core. The communication was great.

Before MetaDefender, we were using Sasa, which is a platform for CDR, but we use Sasa not exactly for the same business logic. We use Sasa on a different path inside the company, and OPSWAT is really convenient for use via APIs and connecting with storage accounts and other resources that we can upload files from.

I participated in the initial setup and deployment of MetaDefender. The initial setup process was pretty easy. There were a few problems with the SSO  configuration, but everything else was pretty straightforward. To integrate the platform and install it very fast and in a good manner, you should plan it very well and understand exactly what your environment is in the company. Whether you are going to install it on-premise or in the cloud environment as a VM or any other solution that they are suggesting. I did not see any problems except the SSO  configuration. Everything else was pretty fast and convenient.

I am not much aware of the pricing and licensing of MetaDefender. I know that the SaaS platform is very expensive, and we did it on the IaaS  platform in Azure . So I am not very familiar, but because it is IaaS , most of the money goes for the VM and the infrastructure in Azure, and of course the license for the CDR engines. I am not very familiar with the prices.

Before choosing MetaDefender, I evaluated other options and other vendors for these use cases, and there are not many vendors doing a great CDR. I know only two that really do the job. We chose MetaDefender because it gives us the option to do more with the CDR, and of course, because of the APIs and the storage accounts because this is the environment that we looked for. We looked for a solution for a specific cloud environment, so MetaDefender was a better solution.

From the beginning, I worked with OPSWAT MetaDefender for other customers at my other job a few years ago. From the last year that we integrated OPSWAT in our company, I have not seen any improvements. It is still okay. It still does the job and makes a good assurance that the files that are coming are really whitelisted and content disarmed. It has not become worse, but it has not become better either. The percentage of accuracy is great. I do not miss anything, but I have not felt any improvement. The effectiveness of MetaDefender in blocking or sanitizing content based on policy is effective. I did not see any problems with the sanitation or something that should be blocked in the test. I did not have such issues.

Before deployment, when looking for a safe path to upload files, you will definitely look for CDR solutions because it depends on the workflow that you are trying to achieve. If there are customers at the end that will upload the files, or some internal business logic that your partners inside the company will upload the files, it depends on what you are trying to achieve. If the files are coming from outside the company, of course, CDR will be the best solution because you would want to restrict the type of files, even the size of the files, and be very restrictive on that end because those files are from the outside, and this path is published outside and is external. When you are looking from the inside, when you are working with partners inside the company, such as different departments, you will not always use the CDR solution. The integration of multi-scanning and Content Disarm and Reconstruction affects my data security operations effectively. If you are trying to disable any active links or anything that could be malicious, OPSWAT did that. It blocks the file types that we are not willing to have inside the company or are not approved. Therefore, it helped us. My impression of the detection rates provided by MetaScan Multi-scanning is great. I have not seen a lot of malicious content on those files that we are scanning, but in the test, I had a pretty high assurance that MetaDefender would find the content that is not welcome at our application end. It is quite easy to research and understand what exactly happened.

I describe the effectiveness of Deep CDR in reconstructing files safely and without signatures as very effective. That is why we chose a CDR platform for those specific workflows that our business wants to accomplish, and not any sandbox or EDR solution that will block the files because they are malicious or suspicious. The CDR still gives us the option to retrieve the file but without any malicious content inside. I do not think I am using Adaptive Sandbox analysis. My overall rating for this solution is eight out of ten.

The use cases for MetaDefender  involve checking an endpoint, such as a laptop or USB, to ensure that they are safe, clean, and meet security policy before they connect to the network. I can use it for malware and unknown devices' security status.

The best feature of MetaDefender  is that it can isolate USB devices from the connected network, blocks malware and unsafe files, and ensures all endpoints follow security policy, so that my organization remains safe and reduces the risk of these threats.

I find MetaDefender effective when it comes to blocking or sanitizing content based on the policies in place because it removes hidden threats and scans devices and endpoints, protecting the environment against unknown and advanced attacks.

The integration of Multi-Scanning and Content Disarm and Reconstruction affects my data security operations positively as it is easy to integrate into my environment.

I find the multi-scanning mechanism and content disarm and reconstruction features beneficial for data security, as MetaDefender's endpoint creates a secure layer to protect my organization from threats and attacks.

The main benefits that MetaDefender brings include isolating USB devices from attacks, removing hidden threats such as malware and malicious attacks, and protecting against unknown and advanced attacks.

My impression of the detection rates provided by MetaScan Multi-Scanning is that they are good, as the scanning of MetaDefender removes hidden threats, detects known issues, and protects devices from unknown malware and attacks.

I assess the effectiveness of Deep CDR in reconstructing files safely without signatures. CDR used in MetaDefender effectively removes dangerous and unsafe attacks by taking a file, removing risky parts, and delivering a clean version to the user, as it removes scripts, hidden links, and malicious components.

I use Adaptive Sandbox Analysis and a sandbox to detect advanced threats, as it receives files, runs them in a VM environment, and discovers the behavior of these files, allowing safe files to return while blocking any that behave poorly.

I find that the features of MetaDefender are strong, and its work is effective for scanning and securing the environment from malware and operates well.

I am not using the expanded file type and archive coverage feature because I was unaware of it.

I am not using the enhanced reporting and audit visibility features, and I am unsure about them.

Regarding the reporting, analytics, and audit visibility, I cannot provide a comprehensive answer. I do not know if the audit requirements help me with deep enhanced reporting and audit visibility in MetaDefender.

I have not noticed any improvements in workflow automation with recent enhancements to policy orchestration and engine parallelization.

What I would like to see improved in MetaDefender includes reducing the high cost of the license, as the pricing is very high.

Functionality-wise, I find installation and setup very difficult, and I needed support to help me understand the setup of MetaDefender. The process requires good planning and understanding of the environment to configure it, as the integration with policies takes more time to build and requires more experience.

I have been using MetaDefender for one year.

When it comes to stability, I find it stable as it maintains good external stability with good availability and no major issues. The setup is difficult, but generally, the product stability is good.

I find it scalable, as more users can work smoothly without any crashing or slowing down.

I evaluate customer service and technical support as good, as they respond in a timely manner.

Before MetaDefender, I used EDR, which is the product that I used before switching to MetaDefender.

The deployment process was difficult; I needed a vendor to help me because the setup of MetaDefender is complex.

SIS helped me to deploy MetaDefender.

I believe it is worth the money, as it brings time-saving, cost-saving, and efficiency improvements, especially in large environments. However, in smaller environments, it incurs high costs. Overall, it is good because it has many features for scanning and cleaning the environment from malware and saves time.

I do not find it cost-effective, as the costing is high.

I decided to switch to MetaDefender because Kaspersky could only detect malware but not take action, whereas MetaDefender detects and prevents threats simultaneously.

I chose MetaDefender because it is capable of adding multi-layered security that prevents threat detection and removes unknown threats, working without signature-based detection, which is beneficial.

I recommend MetaDefender to others because it is effective, has high stability, and is beneficial for environments. I have rated this review a ten out of ten.