Sold by: Arhasi, AI with Integrity
This platform is a comprehensive, real-time social monitoring and audience sentiment platform tailored for brands, agencies, and media companies. The platform aggregates unstructured text, video, and engagement data across major social media networks to track influencer campaign performance, forecast viral trends, and protect brand reputation through automated risk and crisis detection.
Overview
The Social Monitoring Platform is an AI-powered audience sentiment and brand protection solution built for brands, agencies, and media companies. The platform aggregates unstructured text, video, and engagement data across major social networks to track campaign performance, forecast viral trends, and mitigate public relations risks.
Through this professional services engagement, customers receive a customized streaming data pipeline capable of real-time monitoring, natural language processing (NLP), and generative AI text summarization. The platform delivers actionable operational insights, allowing marketing teams to optimize influencer ROI and respond dynamically to shifting public perception.
This professional services offering is implemented using AWS services including Amazon Kinesis Data Streams, Amazon S3, Amazon OpenSearch Service, Amazon Comprehend, Amazon Bedrock, and Amazon EventBridge to ensure high-velocity ingestion and real-time alert dispatching.
Highlights
- Track brand reputation and public perception across major channels in real time using automated sentiment analysis and natural language processing.
- Maximize influencer ROI and monitor marketing campaign performance with centralized, data-driven engagement dashboards.
- Accelerate crisis detection and brand protection with instantaneous automated alerts triggered by negative public sentiment spikes.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Email contactus@arhasi.com for support.
Receive 24/7 technical support for platform onboarding and operations. The standard tier includes email and portal support with a 4-hour response time for high-severity issues, while premium tiers offer dedicated solutions architects and phone support options.