nClouds MSP Tier III: nSight MSP Elite

nSight MSP Elite is a robust managed service offering that monitors AWS infrastructure availability, URL endpoints, AWS backups, application performance - including 3rd party tool integration for both availability and performance monitoring - and AWS logfiles, and with runbook-based triage and notifications; tracks AWS costs with real-time analysis and optimization recommendations; conducts daily checks against 100’s of cloud security controls, and continuously assesses the external attack surface of your end-to-end AWS environment. Provides O/S-level security patching and includes visibility of risk-based vulnerabilities when AWS Inspector is enabled or when 3rd party vulnerability scanners such as Tenable, Qualys, MS Defender are optionally integrated. If enabled by the customer, AWS GuardDuty and AWS Config can be monitored with runbook-based notifications.

This tier of managed service also includes a preset allocation of discounted Site Reliability Engineering (SRE) hours that can be used on an ongoing or ad hoc basis for infrastructure configuration and maintenance, patching, remediation, or cost optimization. Designed for teams who want full service monitoring and engineering support.

Includes 24/7 live engineering support to ensure a secure, compliant, and well-governed AWS infrastructure.