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    Bites

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    Sold by: Bites 
    Bites is a platform for internal communication, training and professional knowledge sharing. As one of our customers described Bites, it is as if TikTok and an LMS (Learning management System) had a baby.
    4.8

    Overview

    Our platform has 4 main elements that form our complete solution. Lets go over them. The first part of our solution is the Bites content creation and management tool. It is a powerful mobile application (that also has a desktop version) that gives our users the power to create professional content just like they would create their everyday content on social media. It generates professional training content with video and interactive elements within minutes and uses generative AI to enhance the raw content that is added to it. The creation tool can create different types of content: Bites, playlists, and quizzes. The second part of our solution is the seamless sharing of content based on integration with existing active communication channels that the organization already uses. After creating the content, all it takes is one click to share it with the entire organization via any instant messaging platform it uses (WhatsApp, Telegram, Slack, iMessage, Viber, Teams, etc.). Bites content can also be shared inside other ecosystems such as LMS or organizational apps. The third part is the content itself. The basic micro-content unit is called a Bite and it has 4 parts: The intro or the professional story, which is usually a video but can also contain images, sound, or a presentation. The question, where the end user is required to be active and answer a question about the main content of the Bite. The summary section - this is a set of flashcards that hold the key takeaways from the main content of the Bite. These will be the main things that are important for the end user to remember from this micro-learning session. The discussion - this is the last part of the Bite where it lets the end user collaborate, comment, or ask questions in a public discussion. Moreover, a personalized knowledge feed is created for each end user, where all the Bites and playlists they received are gathered in one place so that they can be accessible at all times, allowing users to go back and refresh on them or access the relevant information when needed. An important aspect of the entire engagement with Bites is that it does not require installing an app to view them. The fourth part that closes the loop is the admin analytics dashboard that allows full visibility of the entire activity with the content and complete tracking of every users activity. This enables managers to understand the levels of engagement and the proficiency level of their workforce.

    Highlights

    • Advanced AI-based, media-based content authoring tool

    Details

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    Delivery method

    Deployed on AWS
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    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Users
    Number of users
    $30.00
    Workflow License
    One time license fee for automation workflow that is not included in the default package (3 automation workflows).
    $3,000.00
    Communication Channel
    One time fee for additional communication channel that is not included in the basic default package: WhatsApp SMS Teams Slack Email Beekeeper iMessage
    $10,000.00

    Vendor refund policy

    Refunds are not provided for early termination of annual contracts. Pro-rated refunds may be considered only in rare cases, subject to review on a case-by-case basis. Changes to user counts during the contract term are non-refundable, and additional users added will be charged on a pro-rata basis. Contracts and payments are non-transferable.

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    When buyers purchase your product, they can expect comprehensive support to ensure a smooth and efficient experience. Our support team is available through multiple channels to address any queries or issues you may encounter: Intercom Chat Support: Access real-time assistance directly through our Intercom chat widget available on our platform. Our support agents are ready to help with any questions or troubleshooting needs. Email Support: For more detailed inquiries or issues that may require additional follow-up, you can reach us at our dedicated support email: support@mybites.io . We aim to respond to all email inquiries within 24 hours. We are committed to providing prompt and effective support to all our customers, ensuring a seamless experience with our product.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.8
    59 ratings
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    59 external reviews
    External reviews are from G2 .
    Noah B.

    Bites Delivers Quality Content Quickly,with an Intuitive, End-User-Friendly Platform

    Reviewed on May 14, 2026
    Review provided by G2
    What do you like best about the product?
    With Bites, we’re able to accomplish in just a few hours what would have taken us months to complete otherwise. The platform is intuitive and built for ease of use by the end-users, which is critical to adoption. Furthermore, the team at Bites goes above and beyond to ensure our successful use of the platform.
    What do you dislike about the product?
    The only downside we've encountered so far is the time it takes learning to instruct and manipulate the AI. That said, the Bites team is well versed in maximizing these tools and has done a great job guiding us through the process.
    What problems is the product solving and how is that benefiting you?
    The short form videos that we create within Bites have started to fill gaps in our training and resource library that have existed for years. It has helped create a standardized approach to training with uniform messaging. Furthermore, they have solved for the challenge that comes with user management and provided turnkey solutions that remove common roadblocks preventing users from accessing the materials.
    Kendall M.

    Modern, Engaging Training at Scale—Fast Content Creation and a Responsive Bites Team

    Reviewed on May 13, 2026
    Review provided by G2
    What do you like best about the product?
    What we appreciate most about Bites is the platform’s ability to deliver training in a way that is modern, engaging, and scalable for our workforce. The short-form learning format aligns extremely well with the operational pace of our business and makes it easier for employees to consume and retain information without feeling overwhelmed.

    We also value how quickly content can be developed and deployed. The ability to transform existing documents, presentations, and processes into interactive learning content has created opportunities for us to reinforce operational standards, leadership development, onboarding, safety, and sales execution in a much more accessible way.

    Another major strength has been the partnership and responsiveness of the Bites team throughout the implementation process. Their willingness to collaborate, adapt to feedback, and support our evolving needs has been instrumental as we continue building out our learning ecosystem.

    Overall, Bites has helped us move toward a more consistent and scalable training experience across multiple roles, locations, and business functions.
    What do you dislike about the product?
    One of the biggest opportunities for improvement is ensuring the final produced videos align more closely with the approved scripts and intended messaging. At times, the AI-generated narration or delivery can unintentionally oversimplify, condense, or alter key details, which has required additional review and revision on our side to ensure accuracy and clarity for employees.

    We have also experienced some learning curve challenges around content organization, automation setup, and audience grouping/hierarchy management. As the platform scales, simplifying these administrative workflows would make the system even more user-friendly for internal teams managing large libraries and distribution structures.

    Additionally, while the speed of content creation is a major advantage, maintaining consistency in tone, realism, and visual alignment to our specific business environment is important for employee engagement and credibility. We’ve found that the strongest content comes when there is close collaboration and intentional review throughout the scripting and production process.

    That said, the Bites team has been highly receptive to feedback and collaborative in helping us work through these opportunities as we continue refining our approach.
    What problems is the product solving and how is that benefiting you?
    Bites is helping us solve one of the biggest challenges in Training & Development: delivering consistent, scalable learning across a fast-paced, geographically dispersed workforce.

    Prior to implementing Bites, much of our training relied heavily on live facilitation, shadowing, and static documents, which created inconsistencies in how information was communicated and reinforced across locations and leaders. Bites has allowed us to centralize and standardize key training topics while making learning more accessible and engaging for employees in the field.

    The platform is especially benefiting us in the following areas:

    Reinforcing onboarding and operational processes through short, on-demand learning
    Providing scalable training support for sales, leadership, safety, and compliance topics
    Creating quicker access to learning resources without requiring employees to sit through lengthy training sessions
    Supporting just-in-time learning by allowing employees to revisit topics exactly when they need reinforcement
    Improving communication and alignment around company standards and expectations

    Bites is also helping us modernize the employee learning experience overall. The format feels much more relevant to today’s workforce and better aligns with how employees naturally consume information in their day-to-day lives.

    From an organizational perspective, the platform is creating opportunities to improve consistency, accelerate ramp-up time for new hires, and strengthen long-term employee development at scale.
    Jayce L.

    Effortless Learning Distribution with Powerful Video Features

    Reviewed on May 05, 2026
    Review provided by G2
    What do you like best about the product?
    I really appreciate the ease of user login with Bites, where there's no need for a long process of clicks to get to the content; it gets delivered in just one click. I also like the AI video enhancements such as subtitles with translations and summary cards. The translation quality to Indonesian and Thai is relatively good and serves my target audience well. The content management is more video-based rather than SCORM, which I find beneficial. Additionally, the initial setup of Bites was very easy, just a matter of loading users.
    What do you dislike about the product?
    I wish that the user interface will be made even better with features like having more reporting on completion, easier ways to categorize content in my custom way.
    What problems is the product solving and how is that benefiting you?
    Bites simplifies the distribution and tracking of learning content, solving cumbersome login issues by delivering content in 1 click. It offers AI-enhanced video features with subtitles and translations to Indonesian and Thai, which serve my target audience well.
    Shani M.

    Innovative Platform, Simple Yet Effective, bridging companies communication gaps

    Reviewed on Apr 16, 2026
    Review provided by G2
    What do you like best about the product?
    I use Bites for bridging the gap between front edge employees, addressing cultural and language barriers, and ensuring accessibility. I really like how simple, easy, problem-solving, and innovative the platform is. I find features like the language subtitles, voiceover, takeaways, and comments particularly valuable. The initial setup was really easy, definitely a 10/10.
    What do you dislike about the product?
    New tools in Bites, or even changing the platform within Bites itself, like moving from one dashboard or statistic board to another, could be quite annoying.
    What problems is the product solving and how is that benefiting you?
    Bites bridges the gap between frontline employees, addressing cultural and language barriers, and improving accessibility easily and innovatively.
    Food & Beverages

    Should edit videos before uploading; limited editing ability available in app.

    Reviewed on Nov 20, 2023
    Review provided by G2
    What do you like best about the product?
    Relatively simple to use platform, analytic capabilities, flow of video-to-question foramtting. Replayability.
    What do you dislike about the product?
    Hard to implement if not situated for it; if not mandated or forced to use no one seems to want to use it. Limitted editting capabilities; had multiple crashes if too many stickers or text was added, ended up editting completely in other software and only added music through the editor.
    What problems is the product solving and how is that benefiting you?
    It was meant to solve the needing to be everywhere at once problem, where I would get multiple people into locations at the same time and had the need to distribute information as widely and quickly as I could.
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