Overview
Our platform has 4 main elements that form our complete solution. Lets go over them. The first part of our solution is the Bites content creation and management tool. It is a powerful mobile application (that also has a desktop version) that gives our users the power to create professional content just like they would create their everyday content on social media. It generates professional training content with video and interactive elements within minutes and uses generative AI to enhance the raw content that is added to it. The creation tool can create different types of content: Bites, playlists, and quizzes. The second part of our solution is the seamless sharing of content based on integration with existing active communication channels that the organization already uses. After creating the content, all it takes is one click to share it with the entire organization via any instant messaging platform it uses (WhatsApp, Telegram, Slack, iMessage, Viber, Teams, etc.). Bites content can also be shared inside other ecosystems such as LMS or organizational apps. The third part is the content itself. The basic micro-content unit is called a Bite and it has 4 parts: The intro or the professional story, which is usually a video but can also contain images, sound, or a presentation. The question, where the end user is required to be active and answer a question about the main content of the Bite. The summary section - this is a set of flashcards that hold the key takeaways from the main content of the Bite. These will be the main things that are important for the end user to remember from this micro-learning session. The discussion - this is the last part of the Bite where it lets the end user collaborate, comment, or ask questions in a public discussion. Moreover, a personalized knowledge feed is created for each end user, where all the Bites and playlists they received are gathered in one place so that they can be accessible at all times, allowing users to go back and refresh on them or access the relevant information when needed. An important aspect of the entire engagement with Bites is that it does not require installing an app to view them. The fourth part that closes the loop is the admin analytics dashboard that allows full visibility of the entire activity with the content and complete tracking of every users activity. This enables managers to understand the levels of engagement and the proficiency level of their workforce.
Highlights
- Advanced AI-based, media-based content authoring tool
Details
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Users | Number of users | $30.00 |
Workflow License | One time license fee for automation workflow that is not included in the default package (3 automation workflows). | $3,000.00 |
Communication Channel | One time fee for additional communication channel that is not included in the basic default package: WhatsApp SMS Teams Slack Email Beekeeper iMessage | $10,000.00 |
Vendor refund policy
Refunds are not provided for early termination of annual contracts. Pro-rated refunds may be considered only in rare cases, subject to review on a case-by-case basis. Changes to user counts during the contract term are non-refundable, and additional users added will be charged on a pro-rata basis. Contracts and payments are non-transferable.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
When buyers purchase your product, they can expect comprehensive support to ensure a smooth and efficient experience. Our support team is available through multiple channels to address any queries or issues you may encounter: Intercom Chat Support: Access real-time assistance directly through our Intercom chat widget available on our platform. Our support agents are ready to help with any questions or troubleshooting needs. Email Support: For more detailed inquiries or issues that may require additional follow-up, you can reach us at our dedicated support email: support@mybites.io . We aim to respond to all email inquiries within 24 hours. We are committed to providing prompt and effective support to all our customers, ensuring a seamless experience with our product.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Bites Delivers Quality Content Quickly,with an Intuitive, End-User-Friendly Platform
Modern, Engaging Training at Scale—Fast Content Creation and a Responsive Bites Team
We also value how quickly content can be developed and deployed. The ability to transform existing documents, presentations, and processes into interactive learning content has created opportunities for us to reinforce operational standards, leadership development, onboarding, safety, and sales execution in a much more accessible way.
Another major strength has been the partnership and responsiveness of the Bites team throughout the implementation process. Their willingness to collaborate, adapt to feedback, and support our evolving needs has been instrumental as we continue building out our learning ecosystem.
Overall, Bites has helped us move toward a more consistent and scalable training experience across multiple roles, locations, and business functions.
We have also experienced some learning curve challenges around content organization, automation setup, and audience grouping/hierarchy management. As the platform scales, simplifying these administrative workflows would make the system even more user-friendly for internal teams managing large libraries and distribution structures.
Additionally, while the speed of content creation is a major advantage, maintaining consistency in tone, realism, and visual alignment to our specific business environment is important for employee engagement and credibility. We’ve found that the strongest content comes when there is close collaboration and intentional review throughout the scripting and production process.
That said, the Bites team has been highly receptive to feedback and collaborative in helping us work through these opportunities as we continue refining our approach.
Prior to implementing Bites, much of our training relied heavily on live facilitation, shadowing, and static documents, which created inconsistencies in how information was communicated and reinforced across locations and leaders. Bites has allowed us to centralize and standardize key training topics while making learning more accessible and engaging for employees in the field.
The platform is especially benefiting us in the following areas:
Reinforcing onboarding and operational processes through short, on-demand learning
Providing scalable training support for sales, leadership, safety, and compliance topics
Creating quicker access to learning resources without requiring employees to sit through lengthy training sessions
Supporting just-in-time learning by allowing employees to revisit topics exactly when they need reinforcement
Improving communication and alignment around company standards and expectations
Bites is also helping us modernize the employee learning experience overall. The format feels much more relevant to today’s workforce and better aligns with how employees naturally consume information in their day-to-day lives.
From an organizational perspective, the platform is creating opportunities to improve consistency, accelerate ramp-up time for new hires, and strengthen long-term employee development at scale.