Sold by: Shuffle
Deployed on AWS
Shuffle is an open-source SOAR (Security Orchestration, Automation, and Response) platform designed to help security teams automate incident response and integrate security tools using visual workflows and APIs. It enables faster alert triage, consistent playbook execution, and centralized security automation across cloud and on-premise environments, improving operational efficiency and response reliability.
Overview
Shuffle is an open-source Security Orchestration, Automation, and Response (SOAR) platform designed to help organizations automate and streamline security operations. It centralizes alerts, integrates security tools, and executes response actions through visual workflows and APIs. By connecting SIEM, EDR, firewalls, cloud platforms, ticketing systems, and other security solutions, Shuffle enables teams to standardize incident handling and improve operational consistency across cloud, hybrid, and on-premise environments.
The platform provides a visual workflow builder that allows analysts to design automated playbooks without complex scripting. Teams can automate repetitive tasks such as alert enrichment, threat intelligence lookups, case creation, user notifications, and remediation actions. Human approval steps can be included where needed, ensuring controlled decision-making for sensitive operations. Shuffle also supports API-driven integrations, custom apps, and extensible workflows, allowing organizations to adapt automation to their specific processes and compliance requirements.
Shuffle is built to support scalable deployments with role-based access control and multi-tenant capabilities, making it suitable for security teams, managed security service providers (MSSPs), and enterprise SOC environments. Its open-source architecture provides transparency and flexibility while reducing dependency on proprietary systems. By reducing manual effort, minimizing alert fatigue, and shortening mean time to respond (MTTR), Shuffle helps organizations improve efficiency, maintain consistent response procedures, and strengthen overall security operations.
Highlights
- Open-source SOAR platform that enables security orchestration, automation, and response through visual workflows and API-driven integrations.
- Automate incident response playbooks across SIEM, EDR, cloud services, and ticketing systems to reduce manual effort and improve mean time to respond (MTTR).
Details
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Delivery method
Delivery option
Shuffle Cloudformation Template
Latest version
Operating system
AmazonLinux 2023
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
Shuffle is offered as a free AMI on AWS Marketplace and does not include any usage or subscription charges. Since the product is provided at no cost, refunds are not applicable. Users can stop using the product or terminate the deployed AWS resources at any time. Any infrastructure costs incurred are billed directly by AWS according to their pricing.
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Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Shuffle Cloudformation Template
This delivery option provides the product through an AWS CloudFormation template published in AWS Marketplace, enabling buyers to deploy the solution directly into their own AWS accounts using infrastructure as code. Instead of manually provisioning resources, customers launch the product by creating a CloudFormation stack from the Marketplace listing. The template orchestrates all required AWS resources in a single, repeatable, and auditable deployment workflow.
When a buyer subscribes and selects this delivery option, AWS Marketplace automatically injects the approved Marketplace AMI into the stack at launch time. This ensures that the correct, scanned, and version-approved image is used in every supported AWS Region without requiring customers to manually select AMI IDs. The template remains region-aware and deployable across supported regions while maintaining compliance with Marketplace AMI policies.
This delivery mechanism also integrates with standard AWS stack lifecycle management. Customers can update, monitor, or delete the deployment using native CloudFormation operations. Stack events, rollback behavior, drift detection, and parameter overrides are handled through the AWS CloudFormation service, providing full visibility and governance. This approach allows organizations to deploy the product in a controlled, policy-compliant manner aligned with enterprise DevOps practices.
By using a CloudFormation-based delivery option, the product supports automated provisioning, repeatable deployments across environments, centralized change management, and compatibility with AWS account governance controls such as IAM permissions boundaries and Service Control Policies. This method is recommended for customers who require infrastructure transparency, compliance tracking, and integration with existing AWS automation workflows.
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
Version release notes
Additional details
Usage instructions
Resources
Vendor resources
Support
Vendor support
Shuffle offers flexible support options designed to meet the needs of development teams, production environments, and enterprise security operations.
Free Support : Free support is available through community channels, including GitHub and Discord. Users can access documentation, participate in discussions, report issues, and receive guidance from the community. This option is suitable for testing, evaluation, and smaller deployments where formal service commitments are not required.
Standard Support : Standard Support includes email-based assistance with a defined Service Level Agreement (SLA). This tier covers installation guidance, configuration support, troubleshooting, and upgrade assistance. It is designed for organizations running Shuffle in production that require reliable response times and structured support for ongoing operations.
Enterprise Support : Enterprise Support is intended for large organizations, managed security service providers (MSSPs), and teams operating business-critical security automation. It includes email support with SLA, on-call support, and a critical alert mechanism with response within 15 minutes for high-severity issues. This tier also provides professional services, including custom workflow development and application integration support. Upgrade assistance is included. Enterprise Support is best suited for organizations requiring high availability, rapid incident response, and continuous platform optimization.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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