SIGMA

My main use case for Sigma  is to build dashboards for sales reps to compare their sales metrics to other sales reps. Along with that, I used it to access important data sets for the Business Intelligence  team at Workato  and make any changes to the data sets necessary.

One example of a dashboard I built is where sales reps would often have sales competitions where they would track the amount of leads contacted or the amount of successful sales within a certain time period in order to compete against one another. These dashboards are the most common use I have for Sigma , which are dashboards for the sales reps to compare their sales metrics to other sales reps.

I also used Sigma to look at the accounts and other databases that we had as a company. Using Sigma to create dashboards and visualize data was probably the most effective use case of Sigma.

In particular, creating dashboards and visualizations for leadership was made very easy and simple through Sigma. Being able to visualize data quickly and efficiently while also being connected to all of the Snowflake  databases made things incredibly simple and easy for our company overall.

In my opinion, some of Sigma's best features are simple table manipulation, simple dashboard creation, and simple connections for manipulating data.

The ease of use of all of these features was definitely remarkable. One feature I forgot to mention was Sigma's support team. I struggled to figure out how to connect a couple pieces of data a few times, but after reaching out to Sigma support team, I was able to create a solution within minutes, thanks to all of their help. Without Sigma support team, I definitely would not have been able to do all the things that I did with Sigma. What made those features stand out was the ease of use and the flexibility of the various features within Sigma.

Sigma is valuable because you can do pretty much anything you need to do within Sigma. If you need to run a custom SQL query, you can do that. If you need to build a visualization of a data set really quickly, you can also do that. It is very easy to learn for new users, and it is very easy for people that do not have technical backgrounds to learn how to use as well.

I cannot remember specifics, but there were one or two times when I wanted to build something in a dashboard but Sigma would not let me compute the math in the way that I wanted to compute it. It felt like it was a little bit limited in ability because there were very specific functions and specific mathematical computations that Sigma allows you to do, and if you want to do something outside of that, it did not seem like it was possible. There was one time where even with a Sigma support agent, we could not figure out the most effective way to accomplish the task and run a query that we wanted to.

Expanding features and abilities and functions within Sigma could be one way to improve Sigma.

I have been using Sigma for about six months while I was an intern at the company called Workato .

I felt that Sigma was stable.

Our data sets were quite large, but I saw no visible impact while using Sigma. Sigma seemed to scale just fine with our large data sets and could handle anything we threw at it.

The customer support is a 10 out of 10, hands down. The support staff are all professional users of the product itself and they are available almost 24/7 and helped me to come up with solutions to all of the problems that I had. Sigma support team is probably the best thing that Sigma has in my opinion.

I would rate the customer support 10 out of 10.

Unfortunately, as an intern, I cannot necessarily comment on return on investment. However, it definitely saved me time and reduced the need for more interns.

Sigma definitely improved collaboration overall as an organization. The ability for RevOps, BI, and sales to all coordinate and collaborate on a project because of Sigma's impact was extraordinary in my opinion.

I rate Sigma an eight out of ten. I give it an eight because its ease of use and quick integration capabilities are what helped me. However, if it was able to do all of the computations and queries that I needed it to at the time, I would have given it a ten. Those last two points that kept it from being a ten are from the slightly limited ability of Sigma.

I would encourage others looking into using Sigma to use the support team whenever possible if there is something they did not know how to do within Sigma.

My main use case for Sigma  is to make processes lean, as our company is a 30-year-old company with many old processes that we are trying to simplify.

A specific example of a process I have simplified using Sigma  is our data warehouse ETL processes and reporting tools. Day-to-day, our reporting reports and databases get bigger, and since we had not used reports or tables effectively, we use Sigma to simplify and find these.

The best feature Sigma offers, in my opinion, is the measurement part.

The Measurement feature helps me and my team with Sigma measurement, as we use these measurements to find unused reports.

Sigma has positively impacted my organization by creating a culture that we are trying to add to all processes, simplifying our processes and improving our analysis effort.

Before the Sigma project, we had many graphs in the system, and when we made an impact analysis, it gave us many tasks to complete. After Sigma, we simplified it and removed old processes, so when we try to make an impact analysis, we get fewer tasks to complete.

Some procedures or rules could potentially be simplified, though I have not thought extensively about how Sigma can be improved.

I have been using Sigma for one year.

I access and interact with Sigma by using Six Sigma. If others are looking into using Six Sigma, I would advise that it is useful to use Six Sigma if they have any problems to solve.

I rate Sigma an eight on a scale of one to ten because it is really good and affects our company processes positively.

My main use case for Sigma  is that there are a bunch of reports, and many of our main reports are built on Sigma . I use it as a dashboard, review the reports, filter through there, and use it to help make decisions.

A quick specific example of a report or dashboard I use in Sigma that helps me make decisions is that it lists the number of reviews that we have gotten for a certain product or a certain campaign, and I can reuse that in my marketing to say that we have done X amount of whatever. It is mainly a reporting dashboard that I use for keeping track of certain things.

Sigma offers the ability to pull a lot of data, and I think the filtering is pretty good.

The filtering feature in Sigma helps me because you can get pretty in-depth, and I just appreciate it because you are able to drill down on whatever you are looking at.

Sigma has positively impacted my organization because I think it has been a huge impact, and we use it for all our reporting and our dashboards for tracking. It is a really big, integral part of our company.

I think Sigma can be improved because, for the last ten months since I first started here, this is my first time ever using it, and I think there is a steep learning curve. It is not as intuitive as I was hoping, so once you figure it out and get going, it is easy to use, but I would say at the very beginning, the learning experience is kind of hard.

I have been using Sigma for ten months.

Sigma is stable from what I have seen.

Sigma's scalability is nice because everybody on the team has access and uses it, and it is nice that permissions are easily set as well, so you only get to see what you need to see and you can share what needs to be shared.

I have not had to use customer support, so I cannot rate the customer support on a scale of one to ten.

I did not previously use a different solution before Sigma.

I manage user access and permissions within Sigma, and that process is very easy.

I stay updated with new features or updates in Sigma, but I am not personally involved in that. I do not receive any notifications about that.

I have definitely seen a return on investment through time saving because once the dashboards are built, they are built. Once we get them built, you are able to share with whoever needs them, so you get live data, and it has been a huge time saver.

I do not know much about my experience with pricing, setup cost, and licensing because I am not heavily involved in that.

We did not evaluate other options before choosing Sigma.

My advice to others looking into using Sigma is to take the time to learn how to set it up at the get-go and understand that there is a learning curve. I would rate this review a seven out of ten.

My main use case for Sigma  is to check on the status of our accounts, my accounts, and my programs. I love using a tool where I can analyze the return visits of leads that we've already sent to customers.

I use Sigma  for analyzing those return visits by loading it, setting the fields for a particular account of mine, and I can see the leads that we've sent. In analyzing, I let Sigma do its magic and can run another report that tells me every time one of those lead accounts has returned to PeerSpot to continue their research. This has been an invaluable resource for me to share with some of our customers to help them understand the value of our audience in showing how their leads are continuing to visit and do their research, which provides our customers with great intelligence for their account scoring and lead handling.

I'm using Sigma to check on all the programs. That was one of my favorite use cases, but to see how many leads have been delivered, to see how many reviews have been collected, to see how many review interviews have been set up, how our outreach center is contacting prospects for leaving reviews. There are a lot of different use cases for Sigma.

Having those dashboards set up in Sigma has made things easier for me and my team because it's just going into one report. There are a couple of different tabs in the same report rather than opening multiple different dashboards and reports from Salesforce , and that just speeds things up and saves some time.

Sigma has positively affected my organization by saving us time in accessing information, which ultimately gets us to complete projects faster.

I understand the value and would say I get through tasks 25% faster using Sigma.

Sigma can be improved in terms of speed; it would be great if it could process the data even faster. I think it's more of our use of it that I'm not responsible for in getting the Salesforce  data into Sigma. Sometimes I can't find what I need or the data isn't quite uploaded correctly, but I think it's a problem of the entry into Salesforce, not getting it over to Sigma. It would be nice if the reports also included more graphics and were more visually pleasing or compelling rather than just data.

We started using Sigma as a company about a year and a half ago.

I think Sigma is stable.

I haven't used customer support at all.

Before Sigma, we used a different solution, but I don't remember what it was called. I wasn't involved in the decision to make the switch, so it's irrelevant. Sigma is a good choice.

I have seen a return on investment with Sigma; we already said that it saves about a quarter, it gets me to answers about 25% faster.

When it comes to pricing, setup cost, and licensing, it has nothing to do with me.

I don't know if my team evaluated other options before choosing Sigma.

I'm not doing any customization with Sigma. The ease of use is there. It takes a little while just to get used to it. Sometimes when I'm running an estimate for leads, in my haste, I try to get the answers, but I need to wait for it to finish processing all the data, which is totally reasonable. But it's pretty easy to use.

My advice for others looking into using Sigma is to make sure you set up the reports and the dashboards in the most efficient way. Ask for feedback from your teams if multiple people are going to be using it. Because once it's set up, it's a very powerful tool. But if not all the perfect data is in there, then it's just not going to do its job.

On a scale of one to ten, I rate Sigma an eight.