Overview
What is EOS?
EOS is an AI-powered training platform that verifies what sales and customer-facing teams actually know against your own documents.
Unlike traditional roleplay and coaching solutions, EOS evaluates not only how employees communicate, but whether their answers are accurate, compliant, and aligned with your organization's knowledge. By turning company documents, policies, product information, and internal knowledge into roleplays, assessments, and certifications, EOS helps organizations identify knowledge gaps and ensure teams deliver accurate information to customers.
Key Features
- Knowledge verification against company documents
- AI-powered customer roleplay simulations
- Voice and text-based training scenarios
- Product knowledge assessments and certifications
- Personalized quizzes and learning recommendations
- Performance analytics and team dashboards
- Multi-tenant SaaS architecture
- Support for sales, customer support, and training teams
Ideal For
EOS is designed for organizations that need to train, assess, and certify customer-facing employees, including sales teams, customer support centers, financial services, insurance providers, telecommunications companies, and other knowledge-intensive industries.
Highlights
- AI-powered customer roleplay simulations
- AI-powered roleplay and training platform for sales and customer support teams.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/unit |
|---|---|---|
Seat Days | Billing is based on seat-days. Users are charged only for days they are connected. | $1.99 |
Vendor refund policy
Refunds are available within 14 days of initial purchase if the service has not been substantially used.
To request a refund, please contact info@akaon.com
Refund requests are reviewed on a case-by-case basis.
How can we make this page better?
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is provided via email. info@akaon.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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