Overview
Bruce - Industrial Intelligence Platform
One platform to capture how your experts think, run it across every site and shift, and govern every decision end to end.
Why it's needed.
Industrial expertise is trapped in people, documents, and disconnected systems. Your best operators can't be everywhere. SOPs sit unread. Tribal knowledge walks out the door when people retire. Decisions get made inconsistently across shifts, sites, and teams. AI alone doesn't fix this. It needs structure, rules, and domain knowledge to be useful. Bruce provides that.
The Bruce Stack.
Seven layers that work together to turn industrial expertise into autonomous, governed operations.
Ontology Builder. Ingest data from databases, sensors, documents, APIs, and the web. Structure it into a connected knowledge graph with data vectoring, correlations, and context enrichment. Built-in security and role-based access control. This is how Bruce understands your operation.
Model Foundry. Bring your own LLM keys, use your own models, or connect to AWS Bedrock. One unified layer to manage every AI model your agents need.
Skills. Teach once, run forever. Expert decisions encoded into reusable, governed workflows. Process orchestration, agent studio, data orchestration, dynamic data collection, and domain expert simulation.
AURA. Voice-first AI agents for floor teams. Multilingual. Hands-free access to your operations, knowledge, and workflows.
Integrations. Inward and outward. Databases, ERPs, SCADA, PLCs, MCP servers, LLM providers, AgentKit, n8n, Teams, Zoom, and third-party tools. Bruce connects to what you have and exposes what you build.
Responsible AI and Validator Engine. Safe connectors, safe agents, no data oversharing. Hallucination management, maker-checker validation, memory for continuous learning. Every agent output is verified before it reaches your operations.
Bruce Can. The workspace where it all comes together. Connect MCP servers, configure agents, and orchestrate outcomes the way your people need them delivered.
Teach. Run. Trust.
Teach it. Show Bruce how your expert handles a situation. SOPs, decision trees, rules, tribal knowledge. If you can describe how the work gets done, you can build the agent that does it.
Run it. Agents run 24/7 across every site and every shift. They monitor conditions, make decisions, trigger actions, and escalate when something needs a human.
Trust it. Every decision is explainable. Every action has an audit trail. Maker-checker validation is built in. Hallucinations are caught before they reach operations.
Works with your existing SCADA, PLCs, sensors, ERPs, and documents. Deploys in weeks, not months. No rip-and-replace.
Highlights
- Teach Once, Run Forever - Build reusable AI skills that simulate your domain experts. Your best operator's knowledge, running 24/7 across every site. No retraining.
- Model Foundry + Ontology Builder - Unified LLM repository with BYO keys, custom models, knowledge management, graph structuring, and data vectoring. All your AI, one control plane.
- Responsible AI, Not Optional - Maker-checker validation, hallucination management, MCP-based privacy architecture. Your AI explains itself, stays in its lane, and never shares company data.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month | Cost savings % |
|---|---|---|---|
Bruce | Bruce is the end-to-end agentic AI platform for industrial operations - connecting your data, ontology, and rules to run human expertise at scale, responsibly. | $1.00 | 88% |
Vendor refund policy
For refund related queries, please reach out to: support@faclon.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Every Bruce customer gets hands-on support from a team that understands industrial operations.
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Hours: 9:00 AM - 5:00 PM EST, Monday - Friday
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Channels: Email, phone, and live chat
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Coverage: Technical guidance, onboarding, integrations, bug fixes, and platform performance
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Critical incidents: Emergency support available outside business hours
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Contact: support@faclon.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.