Overview
The Freshservice IT Asset Management (ITAM) Remote Collector (RC) enables agentless discovery of IT assets and application dependencies across your environment.
Deploy the Remote Collector in your AWS environment to extend visibility into your infrastructure and maintain an accurate, up-to-date asset inventory.
With comprehensive insights into assets and their relationships, teams can reduce risk, improve planning, and support more reliable operations whether migrating to the cloud or optimizing existing environments.
Highlights
- Automated Discover- Automatically discover and track IT assets across on-prem, cloud, and hybrid environments to maintain an accurate, audit-ready inventory.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Financing for AWS Marketplace purchases
Pricing
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No Refunds
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
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Launch the product via 1-Click.
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Use a web browser to access the application at ssh client@<EC2_Instance_IP_Address>
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Log in using the following credentials:
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Username: client
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Password: No password needed, ssh key authentication is used
For detailed usage instructions please review: https://support.freshservice.com/en/support/solutions/articles/50000011877-install-remote-collector
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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