Zen CloudSure - Managed AWS Services (FinOps to DevOps)

CloudSure is Zen's tiered managed AWS service designed for UK businesses that need cost visibility, security assurance, operational stability, or platform engineering expertise - without building large internal teams.

CloudSure serves SMB organisations - from growing SaaS companies scaling their AWS footprint to regulated mid-market firms needing compliance-mapped security oversight. Each tier addresses a specific operational challenge and tiers build cumulatively, so you add capability as your requirements grow.

Ideal for: Finance and engineering teams in organisations spending on AWS who lack shared cost visibility.

Turn AWS spending into strategic decisions with real-time dashboards, continuous optimisation recommendations, and consolidated billing. Finance and technical teams gain shared visibility while you benefit from an ongoing discount applied directly to your AWS bill.

Deliverables: Cost allocation dashboards, monthly optimisation reports, consolidated billing setup, and reserved instance or savings plan recommendations.

Ideal for: Regulated businesses (financial services, healthcare) needing compliance framework mapping and continuous threat monitoring.

Gain confidence in your AWS security posture with comprehensive monitoring across CloudTrail, Config, Security Hub, GuardDuty, and VPC Flow Logs. AWS-certified specialists triage findings, prioritise risks, and map them to compliance frameworks - backed by 24/7 support for critical incidents.

Deliverables: Security baseline assessment, monthly posture reports, compliance mapping documentation, and prioritised remediation guidance.

Ideal for: Organisations with sub-50 person engineering teams who want to redirect internal effort from routine infrastructure maintenance to product development.

Focus your team on what matters most while we handle AWS infrastructure management. From deployment and patching to monitoring and incident response, we take responsibility for keeping your platform running smoothly so your engineers can focus on strategic work.

Deliverables: Monitoring and alerting configuration, patching schedules, incident runbooks, and monthly operational reviews.

Scope: Covers core AWS compute, storage, networking, and database services.

Ideal for: High-growth software companies scaling from single-region to multi-region deployments who need CI/CD pipeline expertise without full-time DevOps hires.

Access platform engineering expertise when you need it most. We integrate with your delivery processes to optimise CI/CD pipelines, implement infrastructure-as-code, and support rapid scaling.

Deliverables: Pipeline architecture review, IaC templates, deployment automation, and scaling strategy documentation.

1. Discovery call (Week 1): A 30-minute consultation to understand your AWS environment, challenges, and goals.
2. Environment assessment (Weeks 2-3): We review your current AWS setup and recommend the appropriate CloudSure tier.
3. Onboarding (Weeks 3-6): Tooling deployment, baseline configuration, and team introductions.
4. Steady-state management (Ongoing): Proactive monitoring, regular reporting, and continuous optimisation.

Book a free CloudSure discovery call to identify which tier fits your organisation.

For nearly 30 years, Zen has been delivering technology services that UK businesses trust. As an AWS Advanced Services Partner with Small and Medium Business Services Competency, we combine deep AWS certification with a dedicated UK-based team that works alongside you for long-term, consistent results.