Managed AWS Services for Healthcare & Medical Practices

Hi-Tex Solutions is an AWS Select Tier Partner that has spent over 15 years building and managing HIPAA-compliant AWS environments for medical practices, clinics, behavioral health providers, home health agencies, and healthcare technology companies across the United States.

We understand what healthcare IT actually requires: uninterrupted access to patient records, software that works reliably during patient hours, documented security controls for HIPAA compliance, and a support team that understands clinical workflows — not just servers.

EHR/EMR & Clinical Software Hosting on AWS We deploy and manage Amazon WorkSpaces so your clinical staff accesses EHR/EMR systems, practice management software, and medical billing applications from any device with consistent performance. We've worked with platforms including Kareo, AdvancedMD, DrChrono, and custom clinical applications. Systems are configured for HIPAA compliance from day one.

HIPAA-Compliant Patient Data Storage & Backup Patient data and PHI stored in AWS with encryption at rest and in transit (AES-256), automated daily backups with versioned recovery points, and AWS Backup policies configured to meet your data retention obligations. We document your backup architecture so it's audit-ready when your HIPAA assessor asks.

Audit Trail & Access Logging We configure AWS CloudTrail, CloudWatch Logs, and IAM access policies to maintain a complete, tamper-evident audit trail of who accessed PHI, when, and from where — a core HIPAA Security Rule requirement. Access logs are retained per your BAA obligations and available for HIPAA audits or breach investigations.

24/7 Infrastructure Monitoring & Incident Response Around-the-clock monitoring via AWS CloudWatch, GuardDuty, and Security Hub. Security events and anomalies are flagged and responded to by our engineering team — including potential PHI exposure events that require Breach Notification Rule assessment.

User & Access Management IAM policy management, WorkSpaces user provisioning and deprovisioning, MFA enforcement, and role-based access — ensuring only authorized clinical and administrative staff can access patient data, and that access is removed immediately when staff depart.

Patch Management & Maintenance Scheduled OS and application patches applied during off-hours to minimize disruption to patient care workflows. We coordinate maintenance windows around your practice schedule.

• HIPAA-native AWS builds: Every environment we manage is configured to HIPAA Security Rule requirements — not retrofitted after the fact
• Business Associate Agreement (BAA): We execute a BAA as required for covered entities and their IT service providers
• AWS Select Tier Partner: Verified AWS expertise with direct escalation paths to AWS support
• Fixed monthly pricing: One predictable fee covers all management, monitoring, backup, and support — no surprise invoices during busy clinical periods

Contact us for a no-obligation HIPAA readiness assessment of your current environment and a fixed monthly quote — typically delivered within 3–5 business days.