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    Aaseya Agentic AI Acceleration Suite on AWS powered by Pega

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    Aaseya’s Agentic AI Acceleration Suite on AWS enables enterprises to rapidly design, deploy, and scale intelligent digital agents using Pega’s Agent Experience platform. Developed through the Pega Lighthouse co-innovation program, it combines reusable templates, governance frameworks, and reference architectures co-created with Pega Engineering to ensure explainability, compliance, and measurable ROI. Built on AWS-native infrastructure, the solution embeds conversational agents and specialized agent steps into enterprise workflows to automate intake, triage, research, and communication with human-in-the-loop oversight. Organizations typically achieve 40–60% reduction in manual effort, 30–50% faster case resolution, and 20–40% lower operational costs, along with improved compliance and fraud detection. Pre-built accelerators support key use cases such as travel medical pre-authorization, customer service, payment investigations, and inspection management.

    Overview

    Enterprises today face rising operational complexity driven by fragmented systems, manual processes, regulatory pressures, and increasing service expectations. While many organizations have initiated AI programs, these often remain siloed pilots without scalable governance or measurable ROI. To truly move beyond automation, businesses need orchestrated digital agents embedded within enterprise workflows, governed by transparent business rules and compliance frameworks.

    Aaseya addresses this through a structured, outcome-driven Agentic AI framework on AWS, leveraging Pega’s workflow orchestration and GenAI capabilities. The solution includes Agentic Blueprinting, conversational agent deployment, and five specialized agent steps across intake, triage, research, automation, and communication. It also incorporates human-in-the-loop governance, business rule validation, secure API integrations, and reusable reference architectures to ensure scalability, compliance, and operational efficiency.

    Pre-built accelerators further fast-track adoption across key use cases such as international travel medical pre-authorization, customer service automation, payment investigations, and inspection management. These solutions deliver measurable impact, including 25–50% improvements in turnaround time, operational efficiency, and accuracy, along with enhanced compliance and customer satisfaction.

    The engagement is supported by well-defined deliverables such as ROI-driven blueprints, reference architectures, implementation assets, governance frameworks, and enablement documentation. Delivered through a phased approach—from discovery and blueprinting to build, deployment, and scale—Aaseya ensures rapid time-to-value, while customers enable success by providing system access, stakeholder alignment, and governance support.

    Highlights

    • Scalable Agentic AI: Embeds governed digital agents into workflows, turning siloed AI into compliant, ROI-driven operations. AWS-native with Pega: Combines blueprinting, conversational agents, and secure integrations for rapid deployment. Proven impact: Pre-built accelerators deliver 25–50% gains in efficiency, speed, accuracy, and compliance.

    Details

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    Deployed on AWS
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