Sold by: SolarWinds
Deployed on AWS
Unified observability, purpose-built for DevOps teams to gain comprehensive visibility for cloud-native, custom web applications.
4.3
Overview
SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.
Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.
Key Features
- Unified application and infrastructure data delivers comprehensive visibility
- Support for open-source frameworks, container technologies, and third-party integrations
- AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
- Automated instrumentation and dependency mapping
- Quick to install and easy to use for superior time to value
- Integrates easily with SolarWinds Hybrid Cloud Observability
For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com for a private offer.
See Additional Support below to sign up for a free trial or a custom demonstration.
Highlights
- Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
- Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
- Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems
Details
Sold by
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Application | Application Observability - Per Application Instance | $34.00 |
Network & Infrastructure | Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1 | $15.00 |
DEM Synthetics | Digital Experience Observability - Packs of 10 Uptime Checks | $13.00 |
DEM RUM | Digital Experience Observability - Packs of 100,000 page views | $13.00 |
Logs | Log Observability - Per GB and Searchable Retention at 15 days | $11.00 |
Database Observability | Database Observability - Per database instance, physical or virtual | $88.00 |
Vendor refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By SolarWinds
By Dynatrace
Top
25
In Log Analysis
Top
10
In Generative AI, Log Analysis
Top
10
In Observability, Migration
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Unified Observability Platform
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
AIOps and Machine Learning
AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
Automated Instrumentation and Dependency Mapping
Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
Open Source and Container Support
Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
Rapid Deployment and Integration
Quick installation with automated setup and easy integration with SolarWinds Hybrid Cloud Observability for reduced time to value
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for correlated event and performance analysis
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
-
-
No security profile
Standard contract
No
No
No
Customer reviews
Marc R.
Powerful, Scalable Monitoring with Strong Integrations and AI-Driven Insights
Reviewed on Jun 09, 2026
Review provided by G2
What do you like best about the product?
It is very adaptable to complex network and application designs. I have found it easy to use, but you still need an understanding of monitoring, using solarwinds, and general knowledge of networking, applications, ITSM, and what is important to the business, not just the techies. SolarWinds provides integrations via API allowing you to link to other software, not just for data collection, but data sharing. This is powerful as you can put data in into PowerBI for example. Combining multiple data sources while still relying on SolarWinds to perform its main job of monitoring. The performance of Solarwinds has improved dramatically over the past ten years. Upgrades in a multimodule environment with additional polling engines used to take days as often as not. Now, I can scale a much larger environment, and the integrated installer upgrades them everything in about two hours. The ability to run more efficiently on the same server hardware specifications has improved too. The scale of element counts per server has increased a lot. This not only reduces cost of ownership as fewer servers are required, but makes maintenance and upgrades simpler too. The pricing has changed and it is hard to compare pure node count per module to the newer method of overall node counts. The combination of modules into a single product does make licensing simpler though, and the ability to split your licensing into multiple instances of SolarWinds is quite a benefit from years ago. For new users, the support and onboarding experience has changed for the better. There are learning pathways for new users and the onboarding experience gets organizations up and running quickly now. The SolarWinds Academy and the instructors do not get the love, respect and notice that they deserve. They are very knowledgeable and willing to get you answers even after a session. Finally we are seeing AI and improved anomaly detection. While anomaly detection is standard in the industry, SolarWinds has had a version for years, and it has only improved. The AI that is available now and coming is truly amazing and shows that they are not just keeping the lights on, but actively trying to integrate new technology in a way that is useful and not just for marketing. The AI can help with tasks, and create useful intelligent reports on the fly. This is a time saver. Knowing what to do with the data is one thing, but having the time and skill to curate and present that data for engineers to act on? This is a timesaver, especially when critical production is down and you want to find early indicators or correlate event timelines. The ability for users to self serve with the AI does not remove the skilled SolarWinds analyst, but frees them up to work on more urgent tasks. My only wish - I had this feature ten years ago....
What do you dislike about the product?
This is a hard question to answer as I generally like the product. Licensing is probably one of the bigger headaches for any vendor. This is no different. The on premise version has legacy use cases that do not translate easily into the new model. I have heard about difficulties with this, but the subscription model will keep you current and provide updates, support, and new features. One feature that I want to see more of... DARK Theme.
What problems is the product solving and how is that benefiting you?
The ability to tag nodes with meta data provided an early CMDB and asset functionality that did not exist elsewhere. People assume that custom properties were just for alerts. Nope, you can do so much more with them. I was able to eliminate many thoughts of custom tables and programming with heavy usage the custom properties feature. I was able to define reports, reassign alerts, create custom dashboards much quicker by simply leveraging custom properties. SolarWinds talks about them, as do many users and there is good reason for this. USE THEM. This one feature will enhance everything that you do with SolarWinds. Also, look at the other modules of aspects of the monitoring capabilities. You will find the ability to monitor a lot more than what you expect. You can define custom API calls, custom snmp gets, custom WMI calls, etc to generate more data, data that your org needs, to keep things running. It is also not just alerting, CMDB and Asset tracking from the SolarWinds Observability stack that can be overlooked. You should be using the data to generate performance graphs and utilization for future hardware requirements. This is actually an out of the box capability too. I have had to stop engineers from powershelling their afternoons into usage charts and tell them to use SolarWinds. The data is there, the trend lines are there, just open the web site and start looking. You can create a report to download too. Stop the madness.
Toby W.
SWOSH Improvements
Reviewed on Jun 09, 2026
Review provided by G2
What do you like best about the product?
Rolling all the modules into the product has definitely improved and we're seeing improvement of new product releases (features not bug fixes) in recent releases. There has been a definite uptake in feature requests being ticked off that we hadn't seen for some time, so this is good.
AI additions are good but focus needs to remain on the many requests still outstanding from the community.
AI additions are good but focus needs to remain on the many requests still outstanding from the community.
What do you dislike about the product?
Licensing tiers and cost is offputting, and competitors have had time to catch up.
What problems is the product solving and how is that benefiting you?
Bringing all the observavility and monitoring into one tool without the hassle of tying in different components. The advantages of having the option to integrate Incident Management is also a plus.
Banking
Lovely overall
Reviewed on May 26, 2026
Review provided by G2
What do you like best about the product?
I like that it’s user-friendly, and that when I run into a problem, I can investigate the source of the issue on THWACK.
What do you dislike about the product?
The interface includes so many features that it can sometimes be difficult to quickly locate specific settings.
What problems is the product solving and how is that benefiting you?
Real-time change notifications and configuration back-ups of network devices.
Network security compliance.
Syslog monitoring.
Tracking EOL&EOS of software and hardware.
Network security compliance.
Syslog monitoring.
Tracking EOL&EOS of software and hardware.
Josué F.
Easy to Use, Reduces Downtime, and Delivers Strong ROI
Reviewed on May 19, 2026
Review provided by G2
What do you like best about the product?
It helps reduce downtime and makes it easier to trace errors.
What do you dislike about the product?
Nothing to complain about—everything works well. It’s easy to use, has an interactive interface, and is straightforward to integrate with other APIs. Overall, it provides a good return on the investment.
What problems is the product solving and how is that benefiting you?
It helps us onboard new servers and applications to our network, and then monitor and support them.
Arnold S.
A good product.
Reviewed on May 19, 2026
Review provided by G2
What do you like best about the product?
Ease of use and good product and the ability to monitor network .
What do you dislike about the product?
It took a long time to set up our instance.
What problems is the product solving and how is that benefiting you?
The status of on prem network equipment.