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    Claude for Enterprise Rollout — Change Management (Claude Code Premium)

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    Sold by: Kriv AI 
    Kriv AI runs enterprise-wide rollout of Anthropic Claude for Enterprise Premium (with Claude Code) for Fortune 1000 and mid-market knowledge-worker organizations. Scope: Prosci ADKAR + Kotter 8-step change management; AI Acceptable Use Policy + content-generation disclosure policy authoring; IP + data-leakage review; shadow-AI audit + remediation plan; Claude Workspaces + Projects configuration; SSO / SAML / OIDC / SCIM integration; admin + end-user training curricula; champion program (10–50+ champions); CISO security review package; legal review of Claude Enterprise Agreement; usage-measurement dashboards (WAU, engagement, NPS, productivity proxies). Three tiers: $85K / $150K / $235K + $25K per additional 1,000 users. AWS Select + Databricks + Anthropic Claude Partner Network (April 9, 2026; CPN partner, not reseller).

    Overview

    Claude for Enterprise Premium with Claude Code launched on AWS Marketplace October 15, 2025; the Professional Services layer is less than 12 months old. No direct fixed-fee Claude-for-Enterprise rollout SKU exists on AWS Marketplace today. Kriv AI is first with a fixed-fee, transparent-tier Claude-for-Enterprise rollout — and CPN-certified.

    Enterprise Claude rollout differs from Claude-on-Bedrock workload migration (Kriv's N36). N37 is the SaaS Claude for Enterprise knowledge-worker rollout — a change-management-heavy engagement for CAIOs, CIOs, CPOs, VP HRs, Heads of L&D, and CISOs deploying Claude to 1,000–50,000+ knowledge workers. Top pains: ChatGPT Enterprise rollout stalled in CISO / TPRM review; shadow AI where employees use personal Claude.ai / ChatGPT / Gemini with corporate data; IP and data-leakage concerns; no usage measurement baseline; unestablished champion program with low adoption; unauthored AI Acceptable Use Policy + content-generation disclosure policy; admin untrained on Workspaces + Projects; legal / compliance gap on Claude Enterprise Agreement + Anthropic BAA; lack of Prosci ADKAR / Kotter 8-step discipline applied to AI rollout.

    Rollout methodology (Prosci ADKAR + Kotter 8-step; Kriv is a methodology practitioner, not a Prosci-licensed reseller). Awareness — executive alignment workshops; employee comms cascade ("why Claude, why now"); coalition-building. Desire — champion program launch (10–100 early champions identified, recruited, incentivized; Kotter strategic-vision formation). Knowledge — admin training + end-user training on Claude Workspaces, Projects, Claude Code Premium, Artifacts, MCP connectors. Ability — use-case enablement labs; workflow integration; champion-led office hours. Reinforcement — usage-measurement dashboards; NPS instrumentation; feedback loops; iterative improvement; institutionalization.

    Governance + policy. AI-specific Acceptable Use Policy authored / reviewed; content-generation disclosure policy; IP + data-leakage review; shadow-AI audit + remediation plan; Claude Workspaces default policies per Workspace / department; SSO / SAML / OIDC / SCIM integration with Customer IdP (Okta, Microsoft Entra ID, AD, custom SAML); admin role assignments + audit trail; legal review of Claude Enterprise Agreement + Anthropic BAA (HIPAA workloads require Bedrock integration — N36); CISO security review package.

    Security review. Claude for Enterprise data-handling review (no training on Customer data; zero-retention option verification); IP retention + ownership review; sub-processor inventory; data-residency review; encryption at rest + in transit; SOC 2 Type II + ISO/IEC 27001 + ISO/IEC 42001 Anthropic certifications review; Claude for Enterprise direct is NOT HIPAA-eligible — healthcare PHI requires Bedrock integration.

    Usage measurement. Adoption (WAU / total users; target 70%+ by Week 10); engagement (messages per user per week); use-case adoption (% using Projects / Artifacts / Claude Code); productivity proxies (self-reported time savings — typical 20–40% on drafted work per industry benchmarks); NPS (target >30); spend tracking per-BU / per-team.

    Three tiers. Foundation $85K (6 weeks; up to 1,000 users; core change management; AUP + content-disclosure policy; admin training; 10 initial champions; pilot rollout 100–500 users; IP + data-leakage review; shadow-AI audit; CISO security review starter; 30-day warranty). Standard $150K (8 weeks; up to 5,000 users; full 50-champion program; WAU / engagement / NPS / productivity dashboards; full CISO security review + legal review of Enterprise Agreement; adoption-curve analysis; executive readout; 45-day warranty). Enterprise $235K (10 weeks; 5,000+ users; multi-BU rollout; regulated-industry overlay — HIPAA via Bedrock coordinates with N36; SR 11-7 for FS; NAIC for insurance; 90-day hypercare + quarterly business review). Optional Extra 1,000 Users $25K each.

    Important disclosures. Kriv does NOT sell Anthropic Claude for Enterprise (Customer procures via AWS Marketplace Private Offer or Anthropic direct; Kriv is a rollout services partner, not a reseller). Kriv does NOT operate post-rollout unless Managed Service retainer. Kriv issues no certifications. No legal, regulatory, or compliance advice. Kriv is NOT a Prosci-licensed reseller or Kotter-licensed firm — methodology practitioner only. No adoption-target guarantee. Anthropic API / Claude for Enterprise consumption separate. Claude for Enterprise direct is NOT HIPAA-eligible — healthcare workloads with PHI require Bedrock integration (N36 + N23). Anthropic CPN membership (April 9, 2026) — Kriv is a CPN partner, not an Anthropic-authorized reseller.

    Highlights

    • First fixed-fee Claude-for-Enterprise rollout SKU on AWS Marketplace — Claude for Enterprise Premium + Claude Code launched October 15, 2025; PS layer <12 months old. CPN-certified Anthropic Claude Partner Network member (April 9, 2026; CPN partner, not reseller). Prosci ADKAR + Kotter 8-step change-management methodology (practitioner, not licensed reseller). 6–9 month first-mover window before Accenture / Deloitte / BCG / Capgemini / McKinsey list fixed-fee SKUs.
    • AI Acceptable Use Policy + content-generation disclosure policy + IP/data-leakage review + shadow-AI audit + remediation plan + Claude Workspaces + Projects configuration + SSO / SAML / OIDC / SCIM integration (Okta / Entra ID / AD / custom) + admin & end-user training curricula + champion program (10 / 50 / BU-scaled) + CISO security review package + legal review of Claude Enterprise Agreement + usage-measurement dashboards (WAU / engagement / NPS / productivity proxies).
    • $85K / $150K / $235K + $25K per additional 1,000 users — 1K / 5K / 5K+ user tiers; 6 / 8 / 10-week engagements; 30 / 45 / 90-day warranty. AWS Select + Databricks + CPN-certified. Enterprise tier adds multi-BU + regulated-industry overlay (HIPAA via Bedrock coordinate with N36; SR 11-7 for FS; NAIC for insurance) + 90-day hypercare + quarterly business review. Claude for Enterprise direct NOT HIPAA-eligible — healthcare PHI routes to Bedrock via N36 + N23.

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    Support

    Vendor support

    Primary support contact. info@kriv.ai  · +1-732-433-5564 · https://kriv.ai/support 

    Response SLA. First response within 2 US business days (Mon–Fri 9 am – 6 pm ET, US federal holidays excluded). Active engagements: named Engagement Lead responds within 4 business hours weekdays. Post-incident or contract-renewal-deadline engagements compress to same business day.

    Engagement onboarding. First customer contact within 2 US business days of marketplace inquiry / private-offer acceptance. Kickoff within 2–3 weeks of countersigned SOW.

    Escalation path. Engagement Lead (named in SOW) → Practice Director (info@kriv.ai ) → CEO Abhinav Dangri (info@kriv.ai ).

    Communication. Dedicated Microsoft Teams channel, weekly 60-minute executive + change-management checkpoint, Friday written status note. Customer SMEs requested 4–6 hours/week (CAIO, CIO, CPO, VP HR, Head of L&D, CISO, VP Change Management, GC, CCO, Head of Internal Audit).

    Documentation handoff. Editable Word/Excel + PDF in your secure file share. AUP + content-disclosure policy as Word; SSO + SCIM configuration as JSON + Terraform / AWS CDK; CISO security review package as Word + PDF; usage-measurement dashboards as CloudWatch + QuickSight CloudFormation; champion-program playbook + executive readout as Word / PowerPoint.

    Boundaries. Kriv does NOT sell Claude for Enterprise (Customer procures); does NOT operate post-rollout unless Managed Service retainer; issues no certifications; no legal / regulatory advice; NOT a Prosci-licensed reseller (practitioner only); no adoption-target guarantee. Claude for Enterprise direct is NOT HIPAA-eligible — healthcare PHI requires Bedrock via N36 + N23. Anthropic API / Claude for Enterprise consumption + AWS Marketplace procurement billed separately.

    Hours / holiday coverage. Mon–Fri 9 am – 6 pm ET. Closed on US federal holidays.

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