Sold by: CapNexus
CapNexus Store Readiness is an AWS-powered solution that helps retailers ensure every store is operationally prepared before opening each day. The solution continuously monitors the health, connectivity, configuration, and software status of point-of-sale (POS) systems, payment devices, handheld scanners, kiosks, network infrastructure, and other critical retail endpoints to identify issues before they impact operations or customer experiences.
With automated health checks, real-time monitoring, intelligent alerting, and centralized visibility across multiple locations, Store Readiness enables IT and operations teams to quickly detect and resolve device failures, outdated software, connectivity issues, and configuration drift. The result is improved store uptime, reduced support costs, faster issue resolution, and confidence that every store is ready to serve customers from the moment doors open.
Overview
A major challenge in today's ever-changing multi-channel retail environment, is real-time, full-time visbility to the estate of software and hardware distributed to hundreds or thousands of physical selling devices and peripheral hardware. The CapNexus Enterprise Management Service is designed for just that environment. This solution and service provides support for retailers in several key areas including:
Ability to Sell (Selling terminals online, Payment devices online, Enterprise Integrations available and functioning, Data updated, Pricing integrity, Transactions Processing...) Software Integrity and Stability Estate Management (Hardware inventory, Device runtime metrics, Alerts to problem areas) Business Insights EMS is providing Retailers the ability to proactively manage their systems around the world, be alerted to issues, collect data from remote locations and invoke corrective action to remediate problems.
Cloud infrastructure, applications and services are key components of a selling environment. We gather data and logs from Cloudwatch, Cloudtrails, API Gateway, S3 and EC2 and generate a picture of the health of your environment as well as the applications running in the environment and create alerts and notifications using AWS services such as SES and SNS. Our platform is also hosted in the AWS cloud to provide scalability.
Highlights
- Store Readiness: Be assured that every device in every store is available, updated and ready to sell at all times.
- Estate Management: Be alerted to software and hardware issues as they occur and be able to take remediative action and have the information needed to provide Root Cause Analysis. We aggregate application data and logging from Cloudwatch, S3, Lambda and EC2 along with store application data.
- Software Integrity and Stability: Rest assured that all software and configuration is up-to-date and has not been changed. Be alerted to application crashes and errors.
Details
Sold by
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Support Contact us for more information at marketing@capnexus.io Website: capnexus.io