Sold by: Qburst Technologies
Engineering-led managed cloud operations on AWS, built on QBurst's XOps framework. We don't report uptime but we engineer it. 24×7 CloudOps coverage with SLO-based SLAs, AIOps-powered observability, automated remediation, and FinOps governance purpose-built for AWS environments.
Overview
QBurst CloudOps & Managed Services redefines AWS cloud operations. Unlike traditional MSPs that respond to incidents, QBurst reduces the probability and blast radius of incidents through engineering-led operational excellence. Our XOps framework — spanning Observability, Automation, Resilience Engineering, and Governance — powers every engagement using native AWS services including CloudWatch, AWS Config, Systems Manager, GuardDuty, and Cost Explorer. Engagements begin with OpSense, our maturity benchmarking tool aligned to the AWS Well-Architected Framework, producing a gap-analysis-driven roadmap. Our OpsCoE model delivers 24×7 follow-the-sun coverage with structured L1/L2/L3 support, ServiceNow-integrated ticketing, and runbook-driven resolution by AWS-certified SREs. CloudCore, our AI-Q Cloud Management Platform, consolidates provisioning, observability, incident management, cost optimization, and access security into a single operational layer. Outcome SLAs are tied to business KPIs — not ticket closure rates. Clients achieve 99.5%–99.99% uptime, sub-30-minute MTTR on Tier-1 incidents, 20–40% fewer recurring incidents, and 15–30% AWS cost reduction. Backed by 200+ cloud certifications and 600+ successfully executed AWS projects.
Highlights
- Engineering-led 24×7 AWS CloudOps powered by the XOps framework — Observability, Automation, Resilience, and Governance — delivering sub-30-min MTTR and 99.5%–99.99% uptime SLAs
- CloudCore High AI-Q Management Platform with unified AWS provisioning, incident management, cost optimization etc.
- Operations model aligned to the AWS Well-Architected Framework — maturity benchmarking, gap analysis, and roadmap-first onboarding with structured L1/L2/L3 OpsCoE support and ServiceNow integration
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