RSA SecurID — Multi-Factor Authentication Implementation & Support

About the service

Assertiva SA provides professional consulting, implementation, managed, and support services for RSA SecurID, the industry-trusted enterprise multi-factor authentication platform. RSA SecurID, now part of the RSA ID Plus unified identity platform, enables organizations to verify user identities through strong authentication methods including hardware tokens, software authenticators, one-time passwords (OTP), push notifications, biometrics, FIDO2 passkeys, and passwordless authentication.

RSA SecurID combines something users know (PIN or password) with something they have (a hardware or software authenticator) to protect access to critical systems, applications, VPNs, and cloud services. The platform connects to over 500 certified applications out of the box and supports thousands more through open standards including RADIUS, SAML, and OIDC, making it one of the most broadly integrated MFA solutions in the enterprise market.

Assertiva’s approach goes beyond deployment. We partner with clients from initial authentication landscape assessment through platform configuration, application integration, user enrollment, training, and ongoing managed operations, ensuring organizations achieve strong authentication coverage across their entire user population and application portfolio.

Scope and deliverables

• RSA SecurID (RSA ID Plus) deployment and configuration: MFA infrastructure setup for on-premises, cloud, and hybrid environments.

• Hardware token provisioning and lifecycle management: RSA SecurID hardware tokens (key fobs, USB, smart card) for high-assurance authentication scenarios.

• Software authenticator deployment: RSA SecurID mobile app configuration for OTP, push notification, and biometric authentication.

• FIDO2 and passwordless authentication configuration for modern, phishing-resistant user authentication.

• Risk-based authentication: adaptive policy configuration based on user behavior, device posture, location, and contextual risk signals.

• Application integration: RADIUS, SAML, and OIDC-based integration of RSA SecurID with VPNs, cloud applications, web portals, and on-premises systems.

• Integration with Active Directory and LDAP for user identity synchronization and authentication policy enforcement.

• User enrollment and self-service portal configuration for token management and PIN reset.

• Migration from legacy authentication systems to RSA SecurID.

• Managed services: continuous platform monitoring, token lifecycle management, and operational management.

• 24x7 technical support for incidents, escalations, and platform issues.

• Executive dashboards and periodic authentication and access reporting.

• Knowledge Transfer: training sessions for IT administrators and end users.

• Technical documentation: architecture diagrams, integration runbooks, and operational procedures.

• Custom support and integrations.

Why Assertiva S.A.

At Assertiva S.A., we bring together a highly qualified team of identity and access management engineers and security consultants with deep expertise in RSA SecurID and the broader authentication ecosystem. As a certified RSA partner, we go beyond solution deployment. Our approach supports clients end to end — from initial authentication landscape assessment through platform configuration, application integration, user enrollment, training, and continuous managed operations. Every engagement is tailored to the specific identity security needs of each organization, delivered through a comprehensive and professional methodology aligned with best practices in multi-factor authentication and zero trust access.