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    AgentCore Production Hardening on AWS - HIPAA + SOC 2 Controls

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    Sold by: Kriv AI 
    Kriv AI takes Amazon Bedrock AgentCore workloads from POC to production under HIPAA (healthcare) or SOC 2 Type II (all enterprises) controls. Scope: AgentCore Runtime + Identity + Gateway + Memory isolation + Bedrock Guardrails + Observability + Audit Trail + multi-region DR, deployed on Customer's AWS account. HIPAA §164.308 / §164.312 / §164.316 evidence mapping; SOC 2 Type II Common Criteria (CC1–CC9) mapping; handoff package for Customer's CPA firm or HITRUST EAO. AgentCore became HIPAA-eligible February 10, 2026 ~ 6-month first-mover window. Three tiers: $75K Foundation / $150K Standard / $275K Enterprise + $40K Extra Agent. AWS Select + Databricks + Anthropic Claude Partner Network (April 9, 2026; partner, not reseller).

    Overview

    Amazon Bedrock AgentCore became HIPAA-eligible on February 10, 2026, opening PHI-touching agent deployments under an executed AWS BAA. There is still no fixed-fee transparent-pricing production-hardening SKU on AWS Marketplace pairing AgentCore with HIPAA Security Rule AND SOC 2 Type II. Kriv's N27 closes that gap in a ~6-month first-mover window.

    AgentCore HIPAA eligibility is necessary but not sufficient. AgentCore's six primitives, Runtime, Identity, Gateway, Memory, Observability, and Code Interpreter / Browser sandbox, must be configured, logged, isolated, and documented to withstand HHS OCR scrutiny, SOC 2 Type II (AICPA TSC), cyber-insurance attestation, and Customer TPRM review. Most enterprises hit the same wall: AgentCore POC works in the sandbox but can't pass CISO / HIPAA Privacy Officer / TPRM review for production launch. Memory isolation across tenant boundaries, audit-trail design (CloudTrail + Bedrock Model Invocation Logging + custom AgentCore logs), agent state recovery, end-to-end observability of multi-step executions, OWASP Top 10 for LLM defenses, cost predictability, and multi-region DR all need to be built and documented.

    Existing AWS Marketplace listings are thin. Rackspace LegalMind uses AgentCore primitives but is vertical (legal). IBM Consulting Advantage + Adastra Agentic AI + DevSecOps Inc. HIPAA-Compliant Infrastructure + IBM Agentic Cloud Transformation Accelerator lack AgentCore + HIPAA / SOC 2 framing. Big-Four SI runs off-Marketplace: PwC announced $400M AWS agentic security/compliance collaboration; Deloitte agentic SOWs $250K–$1.5M pilot / $2M+ scale; Accenture 450+ agents at $150K–$750K production hardening. Zero Marketplace listings pair "AgentCore" with "HIPAA" or "SOC 2" today. N27 is the first.

    Reference architecture. Runtime hardening (sandboxed Code Interpreter + Browser; per-session KMS CMK envelope encryption; ephemeral storage zeroized; session isolation). Identity (OAuth 2.1 + JWT + mTLS; IAM Identity Center + SAML/OIDC; RBAC + ABAC; tenant isolation via tags + SCPs; MFA). Gateway (WAF + Shield Advanced + API Gateway throttling + request signing; PrivateLink). Memory (short + long-term per-tenant isolation; KMS; Macie PII/PHI discovery; 6-yr HIPAA / 3-yr SOC 2 retention). Observability (OpenTelemetry + X-Ray; tool-use decisions logged; CloudWatch + QuickSight FinOps). Bedrock Guardrails (PHI/PII, denied topics, medical-misinformation, fair-lending, bias/fairness; override with dual-approval). Audit Trail (CloudTrail + Bedrock Model Invocation Logging + custom AgentCore logs → S3 Object Lock; hash-chained tamper-evident). Recovery (state checkpointing; multi-region DR active-passive HIPAA, active-active Enterprise). Incident Response (AI runbooks; CloudWatch + EventBridge + SNS to SOC). Security Monitoring (GuardDuty, Security Hub, Macie, Inspector, Config). Secrets Manager + KMS auto-rotation. BAA Verification in Week 1.

    HIPAA Security Rule mapping §164.308(a)(1–8) administrative; §164.310 physical (AWS shared responsibility); §164.312(a–e) technical; §164.316 6-yr retention. SOC 2 Type II CC1–CC9 + scoped Availability / Confidentiality / Processing Integrity / Privacy.

    Week-by-week. W1 Kickoff + gap analysis + AWS BAA verification + CISO / HIPAA / TPRM pre-approval. W2 Landing zone + audit baseline. W3 Identity + Gateway hardening + pentest smoke test. W4 Memory + Guardrails + Macie. W5 Observability + audit validation. W6 Recovery + DR + IR, Foundation closes (30-day warranty). W7 Standard, HIPAA or SOC 2 evidence + CPA/EAO handoff (60-day warranty). W8 Enterprise, load testing + multi-agent isolation + 90-day hypercare.

    Three tiers. Foundation $75K (6 wk; 1 agent; SOC 2-ready; active-passive DR; 30-day warranty) for AI-native Series B–E + Fortune 1000 first internal pilot. Standard $150K (7 wk; up to 3 agents; HIPAA OR SOC 2 evidence package; tenant-isolation hardening; 60-day warranty) for mid-sized healthcare, payers, life sciences, banks, BDs, insurers. Enterprise $275K (8 wk; up to 5 agents; HIPAA + SOC 2 combined; memory isolation validation; multi-region active-active DR; 90-day hypercare) for large regulated, G-SIB banks, top-25 payers, top-25 pharmas. Optional Extra Agent $40K each.

    Important disclosures. Kriv is NOT a HITRUST EAO, CPA firm, ISO body, or FDA-registered manufacturer, issues no HIPAA / SOC 2 / HITRUST / ISO certifications. Kriv operates as Customer's BA where PHI flows (BAA required). Does NOT develop Customer agent business logic, hardens surrounding infrastructure. Does NOT operate agents post-deployment (unless Managed Service retainer). No legal / regulatory / compliance advice. AWS + Anthropic + Bedrock consumption separate. No approval outcome guarantee. No AgentCore API stability guarantee. Anthropic CPN membership does not constitute endorsement.

    Highlights

    • First AgentCore + HIPAA / SOC 2 production-hardening SKU on AWS Marketplace, AgentCore HIPAA-eligible February 10, 2026; ~6-month first-mover window. All six AgentCore primitives hardened on Customer's AWS account: Runtime (sandboxed Code Interpreter + Browser + per-session KMS CMK envelope encryption + ephemeral storage zeroed), Identity (OAuth 2.1 + JWT + mTLS + IAM Identity Center + MFA), Gateway (WAF + Shield Advanced + rate limiting), Memory (per-tenant isolation + KMS + Macie).
    • AgentCore Observability (OpenTelemetry + X-Ray + CloudWatch + QuickSight FinOps dashboards) + Bedrock Guardrails (PHI/PII + denied topics + medical-misinformation + fair-lending + bias/fairness filters with dual-approval override) + Audit Trail (CloudTrail + Bedrock Model Invocation Logging + custom AgentCore structured logs to S3 Object Lock, 7-year HIPAA / 3-year SOC 2 retention, hash-chained tamper-evident) + multi-region DR (active-passive Foundation/Standard; active-active Enterprise).
    • HIPAA §164.308 / §164.312 / §164.316 + SOC 2 Type II Common Criteria (CC1–CC9) evidence mapping per tier; CPA firm (SOC 2) or HITRUST EAO handoff package. Three tiers: $75K Foundation (1 agent, SOC 2-ready, 6 weeks) for AI-native Series B–E; $150K Standard (3 agents, HIPAA OR SOC 2, 7 weeks) for mid-sized regulated-industry; $275K Enterprise (5 agents, HIPAA + SOC 2 combined, active-active DR, 90-day hypercare, 8 weeks) for G-SIB / top-25 payers / top-25 pharmas.

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    Support

    Vendor support

    Primary contact. info@kriv.ai  · +1-732-433-5564 · https://kriv.ai/support 

    Response SLA. First response within 2 US business days (Mon–Fri 9 am – 6 pm ET, ex-US federal holidays). Active engagements: Engagement Lead within 4 business hours weekdays. HIPAA Privacy Officer-blocked or CISO-blocked production launches compress to same business day.

    Onboarding SLA. First customer contact within 2 US business days of buyer inquiry / private-offer acceptance. Kickoff within 2–3 weeks of SOW (BAA execution + AWS account delegation extends timing); 5–10 business days when enforcement-driven.

    Escalation. (1) Engagement Lead (named in SOW) → (2) Practice Director (info@kriv.ai ) → (3) CEO Abhinav Dangri (info@kriv.ai ).

    Communication. Dedicated Microsoft Teams channel; weekly 60-min video checkpoint; Friday written status. Customer SMEs 4–6 hrs/week (CISO, CAIO, Head of Platform Engineering, HIPAA Privacy Officer, Head of SRE, CIO/CTO, Internal Audit). Enterprise hypercare adds daily standup.

    Handoff. Word/Excel/PDF in customer secure share; reference architecture + landing-zone templates as CloudFormation / CDK; IAM + RBAC/ABAC matrix as JSON + Excel; AgentCore Memory + Guardrails config as JSON; HIPAA + SOC 2 evidence mapping as Excel indexed to control IDs; DR + AI incident runbooks as Word + Markdown.

    Out of scope. Kriv is NOT a HITRUST EAO / CPA firm / ISO body; issues no HIPAA / SOC 2 / HITRUST / ISO / 42001 certifications. Operates as Customer's BA (BAA required). Does NOT develop Customer agent business logic. Does NOT operate AgentCore agents post-deployment (unless Managed Service retainer). No legal / regulatory / compliance advice. No approval-outcome guarantee. No AgentCore API stability guarantee.

    AWS + Anthropic-side billing. AWS infrastructure + Anthropic API + Bedrock Claude consumption billed separately.

    Holiday coverage. Closed on US federal holidays.