Sold by: Mercurius Cybersecurity
Compliance capture, archive, and DLP for WhatsApp Business, iMessage, Telegram, WeChat, Line, SMS, and Microsoft Teams. Covers FINRA, SEC, MiFID II, LGPD, GDPR, HIPAA regulatory requirements. CRM integration to Salesforce and Microsoft Dynamics 365 turns compliance into sales productivity.
Overview
Mercurius Messaging Compliance delivers capture, archive, DLP, and engagement enablement for corporate messaging channels. Covers WhatsApp Business, iMessage, Telegram, WeChat, Line, SMS, and Microsoft Teams. Compliance frameworks supported include FINRA, SEC Rule 17a-4, MiFID II, LGPD, GDPR, HIPAA, ASIC, and FCA. Service includes user enrollment, policy creation, supervision workflows, archive retention with legal hold capability, DLP for PII and confidential data, integration with Salesforce and Microsoft Dynamics 365 for sales team productivity, and quarterly compliance review with executive briefing. Mercurius compliance advisory handles policy customization, supervision workflow design, DLP rule tuning, and quarterly executive reporting. Especially valuable for BFSI, wealth management, insurance, and regulated sales organizations. This managed service is delivered for customer workloads running on AWS and is offered in relation to the following AWS services used to securely store, protect, and search archived communications: Amazon S3, Amazon S3 Object Lock, AWS Key Management Service (KMS), and Amazon Athena.
Highlights
- Capture and archive WhatsApp, iMessage, Telegram, WeChat, Line, SMS, and Teams with FINRA, SEC, MiFID II, LGPD compliance built-in.
- CRM integration with Salesforce and Microsoft Dynamics 365 turns compliance from cost center into sales productivity enabler.
- Mercurius compliance advisory handles supervision workflows, DLP policy design, executive reporting, and quarterly review.
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
Support tiers included. P1 Critical (active legal hold request or regulatory investigation requiring immediate archive retrieval): 24x7x365 response within 60 minutes with dedicated war-room. P2 High (capture failure affecting customer messaging operations): 24x7 response within 4 hours. P3 Medium (policy updates, supervision workflow changes): business hours response within 1 business day. P4 Low (general questions, reporting): business hours response within 2 business days. Customer Success: Every customer receives a dedicated Compliance Advisor and CSM. Onboarding 2-4 weeks including supervision workflow design and DLP tuning. Quarterly compliance review with executive briefing. Contact: Sales sales@mscyber.tech . Active incident soc@mscyber.tech 24x7x365. General hello@mscyber.tech . Website: